The Fair Work Commission undertakes consultation and research with our clients, the public and various stakeholder groups.
We also have ongoing feedback channels to generate ideas and collect feedback to help us deliver the most accessible, fair and efficient services to the community.
The Commission is currently seeking feedback on proposed changes that would alter rules that require a statutory declaration to be lodged with the Commission to instead require lodgment of a signed, but not witnessed, declaration.
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The Commission regularly seeks feedback from our clients to learn about their experiences as they navigate our processes.
We do this through ongoing survey activities for unfair dismissal and general protections (involving dismissal) cases and for the New Approaches program. We also undertake engage consultants to undertake focused research activities that can involve surveys, focus group discussions and interviews with clients and other stakeholders.