A skilled and engaged workforce is a key enabler of the Fair Work Commission’s performance, directly affecting our ability to respond to a changing environment while continuing to deliver services to the highest standard. A key outcome in the reporting period will be to continue to develop our people through targeted capability development strategies.
The Commission’s capital investment priorities are predominantly focused on information and communications technology (ICT) and property. The Commission regularly reviews its ICT and property footprint to ensure they continue to meet the needs of a modern tribunal. The Commission will continue to invest in technology to support virtual hearings, efficient case management and collaboration.
The Commission’s focus in the next year is to continue to invest in our website and targeted delivery of information to ensure that users are provided with the information they want, at the time they need it, in plain language and in the most useful form.