The following videos have been developed to explain how interest-based techniques can be used to help parties dealing with negotiations, problem solving or dispute resolution. They can be used to train people in the use of interest-based processes.
The Fair Work Commission has also created some videos to demonstrate how parties can better communicate and, as a result, help create a cooperative and productive workplace. These videos show examples of effective approaches to communication versus adversarial communication in a variety of situations.
Our Active listening and powerful questions (PDF) handout is designed to support better communication.
The Commission’s assistance to parties as part of the Cooperative Workplaces (formerly known as New Approaches) jurisdiction is the subject of an ongoing evaluation process by independent researchers.
Three case studies arising from the research of the Commission’s work are available:
These case studies, and a number of the Commission’s other Cooperative Workplaces activities, are also profiled in a series of short videos on the our YouTube channel: