Office hours over the festive season
Please note festive season office hours will be in place between Tuesday 24 December 2019 and Monday 6 January 2020.
|Our Melbourne office is at:
||Level 4, 11 Exhibition Street
Melbourne, Vic, 3000
|The postal address is:
||PO Box 1994, Melbourne, Vic, 3001
|The telephone number is:
1300 799 675 within Australia
+61 293 081 808 overseas
Note: calls to this number will be charged at the international rate your service provider charges for these types of calls.
|The fax number is:
||(03) 9655 0401
|The email address is:
|Our office opening hours are:
||9am–5pm weekdays (excluding public holidays)
|The out of hours emergency number is:
||0419 563 601
You can reach the Melbourne office by train – get off at either Parliament Station or Flinders Street Station.
Trams pass nearby along Flinders Street and Collins Street.
There is some public meter parking outside the Commission, however it is short-term only and not suitable for people attending hearings.
There are a number of public car parks nearby with entry from Flinders Street or Flinders Lane. But parking is expensive in these car parks if you are only parking for a couple of hours – the hourly rate can exceed $20.
Where to go
When you enter our building at 11 Exhibition Street you will see a screen on the ground floor that shows the listings for the day.
Hearing and conference rooms are on the 5th and 6th floors.
The public counter is on the 4th floor – please go there for general enquiries.