AN170101 – Tasmanian Information Technology Industry Award
PART VII - CONSULTATION AND DISPUTE RESOLUTION
1. DISPUTES AND GRIEVANCE PROCEDURE
Any employee grievance shall be dealt with in the following manner:
(a) in the first instance, the employee shall attempt to resolve the grievance with his or her immediate supervisor or the employer;
(b) where such an attempt at settlement has failed, or where the grievance is of such a nature that direct discussion with the immediate supervisor would be inappropriate, the employee may notify an authorised representative;
(c) the authorised representative may take the matter up with the employer and a meeting shall be arranged to take place as soon as practical after notification to the employer of the grievance;
(d) if the matter in dispute is not settled at the preceding stage, it may be referred by either party to the Tasmanian Industrial Commission for settlement.