AN120149 – Commercial Travellers, &C., (State) Award
It is the intention of the parties to this award to eliminate disputes, which result in stoppages, bans or limitations, and it is agreed that the parties to this award shall confer in good faith with a view to resolving the matter by direct negotiation and consultation.
The parties further agree that subject to the provisions of the Industrial Relations Act, 1996, all grievances, claims or disputes shall be dealt with in the following manner so as to ensure the orderly settlement of the matters in question:
(i) Any grievance or dispute, which arises, shall, where possible, be settled by discussion on the job between the employee and his/her immediate supervisor.
(ii) If the matter is not resolved at this level, the matter will be further discussed between the affected employee, the union delegate and the supervisor or manager of the relevant site, and the employer's industrial representative to be notified.
(iii) If no agreement is reached the union organiser and union delegate will discuss the matter with the Company's nominated industrial relations representative.
(iv) Whilst the foregoing procedure is being followed work shall continue normally. No party shall be prejudiced as to the final settlement by the continuance of work in accordance with this sub-clause.
(v) Should the matter still not be resolved it may be referred by the parties to the Industrial Committee or the Industrial Relations Commission of NSW for settlement.
