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AN120470 – Retail Services Employees (State) Award

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A Retail Security Assistant (as defined in paragraph (a) of subclause (i) of clause 2, Definitions) or Retail Building Assistant required to attend the employer's premises for any reason other than carrying out rostered duties after leaving the place of employment (whether notified before or after leaving the place of employment) shall be paid a minimum of four hours' pay at the appropriate rate for each such attendance.

Provided that this clause shall not apply where a period of duty is continuous (subject to a reasonable meal break) with the completion or commencement of ordinary working time.

Provided further that a Retail Security Assistant or Retail Building Assistant shall be given at least eight hours off duty excluding travelling time in excess of 30 minutes and a meal break of 30 minutes, before the employee is required to resume ordinary hours. If a Security Assistant is requested to resume duty before eight hours' rest is given the employee shall be paid at double ordinary rates until relieved from duty for a period of eight hours.

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