AN140196 – Off-Shore Island Resorts Award

AN140196 – Off-Shore Island Resorts Award - State 2005

PART 5 - WAGES AND WAGE RELATED MATTERS

5.1 DEFINITIONS OF CLASSIFICATIONS

5.1.1 Food And beverage kitchen stream

(a) Kitchen Attendant Grade 1

Definition:

Salary Level 1

Kitchen Attendant Grade 1 means an employee engaged in:

(i) general cleaning duties within a kitchen or food preparation area and scullery, including the cleaning of cooking and general utensils used in a kitchen and restaurant;

(ii) assisting employees who are cooking;

(iii) assembly and preparation of ingredients for cooking;

(iv) general pantry duties.

(A) Example classifications and functions:

Classifications which are currently used for staff at this level include kitchen porter, kitchen steward, kitchen attendant, pantry attendant, catering assistant.

Indicative job functions at this level include:

cleaning and tidying of kitchen, food preparation and scullery areas;

cleaning crockery, glasses, equipment and general utensils;

handling, storing and distributing goods, including pantry items and linen;

assembling and preparing ingredients for cooking including peeling, chopping, grating, crumbing, preparing batters, garnishes and seasonings;

preparing simple food items such as salads and sandwiches;

plating food;

assisting cooks.

(b) Kitchen Attendant Grade 2

Definition:

Salary Level 2

Kitchen Attendant Grade 2 means an employee who has the appropriate level of training and who is engaged in specialised non-cooking duties in a kitchen or food preparation area, or supervision of Kitchen Attendants.

Example classifications and functions:

Classifications which are currently used for staff at this level are similar to those used in Grade 1 but also include kitchen attendant in charge, senior kitchen attendant/pantry attendant, steward in charge, senior kitchen porter/steward.

A person at Level 2 would be undertaking similar types of functions to a Kitchen Attendant Grade 1, although they may be doing more specialised work such as polishing silverware. The major difference is that a person at Level 2 is likely to be responsible for assisting in supervising and training Level 1 kitchen attendants, particularly new staff.

Kitchen Attendant Grade 3 means an employee who with the appropriate level of training including a supervisory course has the responsibility for the supervision, training and coordination of kitchen attendants of a lower level.

Example classifications and functions:

Stewarding Supervisor:

Supervises all stewarding attendants. Responsible for co-ordinating the supply and maintenance of crockery, glasses and silverware. Ensures the maintenance of silverware. Responsible for ensuring the cleanliness of kitchen and food storage areas. Responsible for the training and development of stewards.

Kitchen Attendant Supervisor:

Supervises all kitchen attendants. Liaises closely with the chefs to ensure that all mise-en-place/food items required are available. Responsible for the training and development of kitchen attendants.

These types of positions are only found in the large resorts.

(d) Cook Grade 1

Definition:

Salary Level 2

Cook Grade 1 means an employee who carries out cooking of breakfasts and snacks, baking, pastry cooking or butchering.

Example classifications and functions:

Classifications which are currently used at this level include breakfast cook, grill cook, assistant cook and cook employed alone.

Indicative job functions at this level include:

preparing and cooking a limited range of basic food items such as breakfasts, grills and snacks;

heating pre-prepared meals;

preparing convenience and pre-packaged foods;

assisting cooks of a higher level in the preparation and cooking of menu items;

assisting in butchery.

(e) Cook Grade 2

Definition:

Salary Level 3

Cook Grade 2 means an employee who has the appropriate level of training and who performs cooking duties including cooking, baking, pastry cooking or butchery.

Example classifications and functions:

Classifications which are currently used for staff at this level include unqualified cook.

A person at this level would be undertaking general cooking duties including a la carte cookery, baking, pastry cooking or butchery. They would be preparing, cooking and presenting a range of dishes according to a varied a la carte menu, using fresh ingredients.

(f) Cook (Tradesperson) Grade 3

Definition:

Salary Level 5

Cook (Tradesperson) Grade 3 means a Commis Chef or equivalent who has completed an apprenticeship or who has passed the appropriate trade level and who is engaged in cooking, baking, pastry cooking or butchering duties.

Example classifications and functions:

Classifications which are currently used for staff at this level include Commis Chef, qualified cook, qualified butcher, qualified baker.

Indicative job functions at this level include:

working in various sections of the kitchens such as cold kitchen, butchering, main kitchen, banqueting under the direction of the Chef de Partie and Sous Chefs in the various sections.

undertaking cooking, baking, pastry cooking or butchering duties without supervision.

(g) Cook (Tradesperson) Grade 4

Definition:

Salary Level 6

Cook (Tradesperson) Grade 4 means a Demi Chef or equivalent who has completed an apprenticeship or who has passed the appropriate trade test and who is engaged to perform general or specialised cooking, butchering, baking or pastry cooking duties and/or supervises and trains other cooks and kitchen employees.

Example classifications and functions:

Classifications which are currently used for staff at this level include first cook and demi chef.

Indicative job functions at this level include:

performing specialised cooking duties;

operating a kitchen where no other qualified cooks are employed;

supervising and training other cooks, apprentices and other kitchen employees in a particular section of the kitchens.

(h) Cook (Tradesperson) Grade 5

Definition:

Salary Level 7

Cook (Tradesperson) Grade 5 means a Chef de Partie or equivalent who has completed an apprenticeship or has passed the appropriate trade test in cooking, butchering, baking or pastry cooking and has completed additional appropriate training who performs any of the following:

general and specialised duties including supervision or training of other kitchen staff;

ordering and stock control;

solely responsible for other cooks and other kitchen employees in a single kitchen establishment.
Example classifications and functions:

Chef de Partie:

Responsible for the cooking of all food items within the various sections of the kitchen.. Responsible for the requisitioning, storage and control of foodstuffs. Responsible for the supervision, training and development of other kitchen employees.

5.1.2 Food and beverage service stream

(a) Food and Beverage Attendant Grade 1

Definition:

Salary Level 1

Food and Beverage Attendant Grade 1 means an employee who is engaged in any of the following:

picking up glasses;

emptying ashtrays;

general assistance to Food and Beverage attendants of a higher level not including service to customers;

removing food plates;

setting and/or wiping down tables;

cleaning and tidying of associated areas.

Example classification and functions

Classifications which are currently used for staff at this level include bar useful, busboy and function porter:

Indicative job functions at this level include:

picking up glasses, emptying ashtrays, wiping down tables, preparing garnishes and cleaning and tidying bar areas;

setting up tables, removing food plates and assisting waiters;

setting up tables for functions and assisting function waiters.

(b) Food and Beverage Attendant Grade 2

Definition:

Salary Level 2

Food and Beverage Attendant Grade 2 means an employee who has not achieved the appropriate level of training and who is engaged in any of the following:

supplying, dispensing or mixing liquor including the sale of liquor;

assisting in a cellar or liquor outlet at the resort;

undertaking general waiting duties involving food and/or beverages including cleaning tables;

receipt of monies;

attending a snack bar;

engaged on delivery duties.

Example classifications and functions:

Classifications which are currently used for staff at this level include bar attendant, assistant cellarperson, waiter, function waiter, cashier, snack bar attendant.

Indicative job functions at this level include:

cleaning bar areas, glassware and equipment; preparing garnishes; taking drinks orders; preparing a range of drinks including simple cocktails.

cleaning cellar areas and equipment; processing and recording deliveries; storing beverages; adjusting temperature controls; delivering stocks.

cleaning restaurant areas, glassware, crockery, cutlery and equipment; preparing and laying out tables; taking reservations; greeting and seating guests; taking orders; serving food and drinks; cleaning tables; finalising accounts.

checking case floats; preparing guest accounts; giving change; reconciling cash, credit card transactions and guest accounts.

preparing and serving simple snacks.

Definition:

Salary Level 3

Food and Beverage Attendant Grade 3 means an employee who has the appropriate level of training and is engaged in any of the following:

supplying, dispensing or mixing of liquor including the sale of liquor from a liquor outlet;
assisting in a cellar;

undertaking general waiting duties of both food and liquor including cleaning of tables;

receipt of monies;

taking reservations, greeting and seating guests;

assisting in the training and supervision of Food and Beverage Attendants of lower level;

engaged on delivery duties.

This level also includes a Food and Beverage Attendant Grade 2 who is involved in the operation of a mechanical lifting device or attending a TAB terminal.

Example classifications and functions:

Classifications which are currently used for staff at this level are similar to those used in Level 2 but also include waiter or bar attendant in charge, senior waiter, senior bar attendant, TAB operator.

A person at Grade 3 would be undertaking similar types of functions to a Food and Beverage Attendant Grade 2. However, because they have met the training requirements for Grade 2, they are more skilled, are able to perform a broader range of job functions and are likely to have additional responsibilities such as one or more of the following:

assisting in the training and supervision of other staff, particularly new staff;

taking reservations, greeting and seating guests;

operating mechanical lifting devices;

attending a TAB terminal;

working in a cellar without supervision.

(d) Food and Beverage Attendant Grade 4

Definition:

Salary Level 4

Food and Beverage Attendant Grade 4 means an employee who has the appropriate level of training and is engaged in any of the following:

full control of a cellar or liquor outlet (including the receipt, delivery and recording of goods within such an area);

mixing a range of sophisticated drinks;

supervising Food and Beverage Attendants of a lower level.

Example classifications and functions:

Classifications which are currently used for staff at this level include cellar person, cocktail bar attendant, bar supervisor, coffee shop or restaurant supervisor, bottle shop supervisor.

Indicative job functions at this level include:

ordering, receiving and issuing cellar stock; maintenance and development of record keeping, stock control and stock rotation systems; use and maintenance of cellar equipment; recognition and correction of faults;

preparation and presentation of a wide variety and different styles of cocktails; development and costing of innovative drink recipes; assisting in the design and promotion of cocktail lists;

training and day to day supervision of staff in a bar, coffee shop or restaurant.

(e) Food and Beverage Attendant Grade 5

Definition:

Salary Level 5

Food and Beverage Attendant Grade 5 means an employee who has completed an apprenticeship in waiting or who has passed the appropriate trade test and as such carries out specialised skilled duties in a fine dining room or restaurant.

Example classifications and functions:

Classifications which are currently used for staff at this level include silver service waiter, Chef De Rang.

A person at Grade 5 would undertake specialised skilled waiting duties in a fine dining room or restaurant in addition to job functions performed at a lower level. Such specialised duties may include:

serving food using silver service techniques;

arranging, preparing and serving food and beverages from trolleys;

gueridon cooking and carving.

(f) Food and Beverage Supervisor Grade 6

Definition:

Salary Level 6

Food and Beverage Supervisor Grade 6 means an employee who has the appropriate level of training including a supervisory course and who has the responsibility for supervision, training and coordination of food and beverage staff, or stock control for a bar or series of bars.

Example classifications and functions:

Classifications which are currently used for staff at this level include head bar attendant, bar(s) supervisor, head waiter, maitre'd, restaurant supervisor.

In addition to undertaking some of the job functions of lower levels, a person at this level would have functions such as:

undertaking budgeting, staff costing and operational reporting

preparing staff rosters

initial menu planning

maintaining service standards

5.1.3 Guest services stream

(a) Guest Service Attendant Grade 1

Definition:

Salary Level 1

Guest Service Attendant Grade 1 means an employee who performs any of the following:

laundry and/or linen duties which may include minor repairs to linen or clothing such as buttons, zips, seams and working with flat materials.

the collection and delivery of guests' personal dry cleaning and laundry, linen and associated materials to and from accommodation areas

performs general cleaning duties

Example classifications and functions:

Classifications which are currently used for staff at this level include laundry attendant, laundry valet, seamstress, uniform attendant, horseperson, public area cleaner, bell desk, houseperson.

Indicative job functions at this level include:

sorting, washing, rolling, folding and counting of all guest linen

collection and return of all items of guests' personal laundry and dry cleaning; assisting in the laundry

repair and maintenance of resort materials such as linen and staff uniforms

the control, cleaning, storing and distribution of staff uniforms

delivery and collection of housekeeping and resort items to all areas of the hotel

cleaning, dusting and polishing of all public and/or back of house areas within the resort

(b) Guest Service Attendant Grade 2

Definition:

Salary Level 2

Guest Service Attendant Grade 2 means an employee who has not achieved the appropriate level of training and who is engaged in any of the following:

servicing accommodation areas and cleaning thereof

receiving and assisting guests at the entrance of the resort
driving a passenger vehicle or courtesy bus

transferring guests' baggage to and from rooms

assisting in the dry cleaning process

cleaning duties using specialised equipment and chemicals

providing butler services such as food, beverage and personalised guest service

Example classifications and functions:

Classifications which are currently used for staff at this level include room attendant, porter, driver, dry cleaning attendant, butler.

Indicative job functions at this level include:

daily cleaning and servicing of guest accommodation

greeting guests, arranging transport, delivery and collection of guest luggage

collecting and delivering guests and resort personnel and goods

assisting in basic dry cleaning process within the dry cleaning areas

offering a personalised service to guest in service of food beverage and in maintaining and caring of guest belongings.

Definition:

Salary Level 3

Guest Service Attendant Grade 3 means an employee who has the appropriate level of training and who is engaged in any of the following:

supervising guest service employees of a lower level

providing butler services such as food, beverage and personalised guest service

major repair of linen and/or clothing including basic tailoring and major alterations and refitting

dry cleaning

Example classifications and functions:

Classifications which are currently used for staff at this level include housekeeper, floor supervisor, houseperson in charge, senior porter, butler, unqualified dry cleaner.

Indicative job functions at this level include:

checking standards of rooms and day to day supervising and training of room attendants

day to day supervising and training of uniform or laundry staff

providing butler services to guests and assisting in training new employees

undertaking major repair of linen and/or clothing including basic tailoring and or alterations and refitting

dry cleaning and pressing of guest clothing and employees' uniforms

(d) Guest Service Attendant Grade 4

Definition:

Salary Level 5

Guest Service Attendant Grade 4 means an employee who has completed an apprenticeship or who has passed the appropriate trade test or otherwise has the appropriate level of training who performs the work of a tradesperson in dry cleaning, tailoring or as a butler.

Example classifications and functions:

All trade qualified positions:

Qualified Dry Cleaner:

Performs general and specialised dry cleaning duties within an hotel, caring for guest clothing and employee uniforms.

Qualified Tailor:

Performs full tailoring duties, including cutting and preparing fitted uniforms for employees.

Qualified Butler:

Performs full butlering services for guests offering personalised guest service and highly skilled food and beverage service. Has completed a waiting apprenticeship or the equivalent.

(e) Guest Service Supervisor

Definition:

Salary Level 6

Guest Service Supervisor means an employee with the appropriate level of training including a supervisory course, who supervises, trains and coordinates the work of employees engaged in a housekeeping department.

Example classifications and functions:

Classifications which are currently used to staff at this level include housekeeper (in medium sized resorts), housekeeping supervisor (responsible for a number of floors or a section of the housekeeping area in a large resort), laundry supervisory butler supervisor, chief butler, porter/bell desk supervisor, assistant concierge.

In addition to undertaking some of the job functions of lower levels, a person at this level may undertake functions such as:

undertaking budgeting, staff costing and operational reporting

preparing staff rosters

maintaining service standards

(f) Sales/Retail Attendant Grade 1

Definition:

Salary Level 3

Sales/Rental Attendant Grade 1 means an employee who is responsible for stock control, handling of monies and general sales in resort sales outlets.

Example classifications and functions:

Classifications which are currently used for staff at this level include shop assistant, retail assistant, sales assistant.

Indicative job functions at this level include:

supply of goods

receipt of monies

attending to customer requirements

cleaning

stock control

delivery duties

waiting duties

(g) Sales/Retail Attendant Grade 2

Definition:

Salary Level 6

Sales/Rental Attendant Grade 2 means an employee who supervises staff at a lower level and is responsible for the management of a retail/sales area.

Example classifications and functions;

Classifications which are currently used for staff at this level include shop manager, shop supervisor, supervisor.

Indicative job functions at this level include:

supervising and managing the work of other employees

auditing of cash

security

training of retail/sales assistant

promotional/marketing activities

(h) Night Cleaner

Definition:

Salary Level 2

Night Cleaner means an employee who has achieved the following level of training and who is engaged in any of the following:

servicing resort areas and general cleaning thereof

cleaning duties using specialised equipment and chemicals

maintenance and security of guest belongings

Example classifications and functions:

Classifications which are currently used for staff at this level include night cleaner, night attendant.

Job functions at this level include:

general cleaning duties

security

service of resort areas and cleaning thereof

(i) Hairdresser/Beautician/Beauty Therapist

Definition:

Salary Level 5

Hairdresser means an employee with appropriate trade qualifications who is engaged in hairdressing tasks.

Beautician means an employee with appropriate trade qualifications who is engaged as a Beautician.

Beauty Therapist means an employee with appropriate trade qualifications who is engaged to perform work in or in association with a "health spa" or "beauty spa" operated by the employer. Provided that this definition shall not be read to include an employee engaged primarily in cleaning duties within a "health" or "beauty" spa.

Example classifications and functions:

Classifications which are currently used for staff at this level include hairdresser.

Indicative job functions at this level include:

cutting of guest and staff hair

hair styling

therapeutic massage

manicures

pedicures

facials etc.

associated tasks

(j) Nurse

Definition:

Salary Level 7

Nurse means an employee who possesses the appropriate training as a registered nurse.

Example classifications and functions:

Classifications which are currently used for staff at this level include registered nurse, nurse, first aid attendant.

Indicative job functions at this level include:

stock and control of first aid clinic/room

provision of first aid services and/or nursing duties/services to guests and staff

health training

(k) Child Care Attendant Grade 1

Definition:

Salary Level 2

Child Care Attendant Grade 1 means an employee who is responsible for the caring and supervision of children of all age groups and maintaining standards of hygiene.

Example classifications functions:

Classifications which are currently used for staff at this level include child care attendant and nursery attendant.

Indicative job functions at this level include:

set up and implement activities, songs, excursions and stores

prepare food, feed children and organise sleep time

liaise with parents and attain information on each child

basic first aid

clean and maintain nursery/centre

Education level required:

to be an adult (i.e. more than 18 years of age)

successfully completed Year 12 at secondary school

be at least 17 and undertaking, or have completed a child care practice certificate (from TAFE)

be a child care trainee (Australian Traineeship Scheme) who is at least 17.

(l) Child Care Attendant Grade 2

Definition:

Salary Level 4

Child Care Attendant Grade 2 means an employee who cares and supervises children of all age groups, maintains standards of hygiene and has the ability to monitor stock and deal with problems. Support the nursery/centre supervisor with program flow.

Example classifications functions:

Classifications which are currently used for staff at this level include child care attendant and nursery attendant.

Indicative job functions at this level include:

activities as Grade 1, plus

to ensure that a developmentally appropriate program is planned and implemented for each child; and

to assess the needs of each child and monitor the child's progress; and

to maintain effective communication with a parent of each child in the group that the person leads

Qualifications required:

post-secondary course of at least 2 years in early childhood studies

a registered nurse who is enrolled in or who has completed an appropriate bridging course in early childhood studies

(m) Child Care Assistant Supervisor

Definition:

Salary Level 5

Child Care Assistant Supervisor means an employee who assists the Child Care Supervisor in managing the nursery/centre, staff and children - organisation - purchasing/ordering - hygiene standards - performs functions of the Child Care Supervisor when the Supervisor is absent.

Indicative job functions at this level include;

to supervise the programs and the quality of care that the service provides

to maintain the services policies and practices

to maintain effective communication with staff and parents

to maintain effective liaison with other agencies in the community

to maintain the child care centre's records

Qualifications required:

post-secondary course of at least 2 years in early childhood studies (e.g. TAFE), and

years employment in early childhood profession

(n) Child Care Supervisor

Definition:

Salary Level 6

Child Care Supervisor means an employee who is responsible for management of nursery/centre, staff and children - organisation - purchasing/ordering plus hygiene standards and selection of staff.

Example classifications functions:

Classifications which are currently used for staff at this level include child care supervisor and nursery manager.

Indicative job functions at this level include:

to supervise the programs and the quality of care that the service provides

to maintain the service's policies and practices

to establish a process for the recruitment, orientation and support of staff

to identify and assist in meeting in-service training needs of staff

to establish and maintain effective communication systems with staff and parents

to establish and maintain liaison with other agencies in the community

to maintain the child care centre's records

Qualifications required:

Long Day or Occasional Care Centre - licensed capacity more than 30 children

tertiary course at least 3 years in early childhood studies

Limited Hours or Long Day or Occasional Care Centre - licensed capacity 30 children or less

post-secondary course of at last 2 years in early childhood studies (e.g. TAFE) and employed in early childhood for a least 5 years or at least 3 years employment as a group leader

5.1.4 Administration services stream

(a) Administration Services Grade 1

Definition:

Salary Level 1

Administration Services Grade 1 means an employee engaged in:

basic clerical work of a routine nature

collating, filing, photocopying and delivering messages

Example classifications functions:

Classifications which are currently used for staff at this level include junior clerk and clerical assistant.

(b) Administration Services Grade 2

Definition:

Salary Level 2

Administration Services Grade 2 means an employee engaged in:

general clerical and front office duties

operation of telephone or switchboard facilities

typing basic data entry

computerised cashiering

operation of TAB facilities

Example classifications and functions:

Classifications which are currently used for staff at this level include clerk, data entry operator, telephonist, cashier and front office employee.

Definition:

Salary Level 3

Administration Services Grade 3 means an employee who has the appropriate level of training and is engaged as a night auditor, cashier or assisting in front office duties of reservations and registration of guests, including basic word processing.

(d) Administration Services Grade 4

Definition:

Salary Level 4

Administration Services Grade 4 means an employee who has the appropriate level of training and is engaged in significant from office duties such as reservation and registration of guests or carrying out general secretaries and/or stenographic duties including word processing, data entry or clerical duties (including assisting in payroll preparation) requiring experience of an advanced nature.

(e) Administration Services Grade 5

Definition:

Salary Level 5

Administration Services Grade 5 means an employee who has the appropriate level of training and is engaged in specialised secretaries duties and other duties including clerical work requiring experience in complex duties and may be responsible for the guidance of other office personnel including juniors, and may check and allocate their work, or who is engaged in training and supervision of office employees at a lower grade(s).

(f) Administration Services Grade 6

Definition:

Salary Level 6

Administration Services Grade 6 means an employee who has the appropriate level of training including a supervisory course and who is responsible for the supervision, training and coordination of front office or clerical employees.

(g) Security Officer

Definition:

Salary Level 5

Security Officer means an employee who achieves the appropriate level of training and who is responsible for the security of keys and the general security of the resort including the safety and welfare of resort guests.

Example classifications and functions:

Classifications which are currently used for staff at this level include security officer.

Indicative job functions at this level include:

ensuring all guests maintain appropriate dress codes

checking security of resort offices

ensuring non-public areas are secure

control of all keys

training

ensuring safety and welfare of resort guests

(h) Stores Grade 1

Definition:

Salary Level 1

Stores Grade 1 means an employee engaged in:

receipt and storage of general stores including perishables

cleaning of store area

issuing stores

Example classifications and functions:

Classifications currently in use for staff at this level include storeperson, stores assistant.

(i) Stores Grade 2

Definition:

Salary Level 2

Stores Grade 2 means an employee who, in addition to the duties for a Storeperson Grade 1 may also operate mechanical lifting equipment such as a forklift and/or may perform duties of a more complex nature.

Example classifications and functions:

Senior Storeperson/Driver:

Responsible for receiving, storing and transport of all goods received at the resort. May operate forklift equipment as part of the job. May be responsible for maintenance of stock records.

(j) Stores Grade 3

Definition:

Salary Level 3

Stores Grade 3 means an employee who has the appropriate level of training and who supervises the receipt and delivery of goods, and records outgoing stock and is responsible for the contents of a store.

Example classifications and functions:

Supervisor storesperson/driver:

Responsible for the overall supervision and control of all activities in the stores areas

Responsible for training of storepersons

5.1.5 Recreation stream

(a) Recreation Attendant Grade 1

Definition:

Salary Level 1

Recreation Attendant Grade 1 means a person who acts as an assistant instructor, pool attendant and/or can be responsible for the setting up, distribution and care of equipment (including tasks incidental and peripheral to these activities), and the taking of bookings.

Example classifications and functions:

Classifications which are currently used for staff at this level include pool attendant, power boat observer, recreational activities assistant, leisure facilities receptionist, gym equipment attendant, stablehand.

Indicative job functions at this level include:

acting as an assistant instructor

setting up, distributing and caring for equipment

taking bookings and providing information on available activities

testing pool and spa waters for optimal levels

acting as a power boat observer

doing basic testing

(b) Recreation Attendant Grade 2

Definition:

Salary Level 2

Recreation Attendant Grade 2 means a person who has the appropriate sporting areas, health clubs and swimming pools or an employee who holds current qualification as a dive master as recognised by the major international dive training agencies and is employed in the supervision of recreational diving and related activities.

Example classifications and functions:

Classifications which are currently used for staff at this level include aerobics instructor, tour guide, water sports instructor, tennis coach, power boat driver, a certified diver/divermaster, assistance scuba instructor, deckhand, assistant activities coordinator.

Indicative job functions at this level include:

taking classes

directing recreational and leisure activities such as bushwalking tours

developing programs for individual guests

recreational snorkelling and scuba

supervising diving activities

driving dive boats

safety instruction

performing deckhand duties on boats

Definition:

Salary Level 3

Recreation Attendant Grade 3 means an employee who has the appropriate level of training who plans and coordinates recreational leisure activities for guests and may supervise other recreation attendants.

Example classifications and functions:

Classifications which are currently used for staff at this level include activities supervisor, aerobics supervisor, water sports supervisor.

Indicative job functions at this level include:

planning and coordinating recreational and leisure activities

organising activity programs

supervising and training recreation attendants

(d) Recreation Attendant Grade 4

Definition:

Salary Level 4

Recreation Attendant Grade 4 means an employee who has the appropriate level of training and who performs duties which involve Coxswain certification, or supervision of recreational diving activities at the level of Dive Instructor, who is an employee who holds current qualifications as a diving instructor as recognised by the major international recreational dive training agencies and is employed as such providing a range of duties and activities associated with recreational diving, water sports and the provision of marine education programs.

Example classifications and functions:

Classifications which are currently used for staff at this level coxswain, boatmaster, dive instructor.

Indicative job functions at this level include:

operating marine vessels safely and according to standard operating procedures

supervision of on-board activities

provision of marine education

supervision of diving activities

(e) Recreation Attendant Grade 5

Definition:

Salary Level 5

Recreation Attendant Grade 5 means a person who has the appropriate level of training and is appointed to supervise staff who provide services and perform duties at Levels 4 and below.

Example classifications and functions:

Classifications which are currently used for staff at this level include coordinator, team leader, chief instructor, recreation supervisor.

Indicative job functions at this level include:

coordinating and supervising staff involved in recreational services

planning, arranging and controlling recreation schedules for guests

liaison with other managers and supervisors

department budgeting, planning and control

training activities

5.1.6 Gardens and grounds stream

(a) Gardens and Groundskeeper Grade 1

Definition:

Salary Level 1

Gardens and Groundskeeper Grade 1 means an employee who carried out duties incidental to the maintenance of gardens and grounds at the resort.

(b) Gardens and Groundskeeper Grade 2

Definition:

Salary Level 3

Gardens and Groundskeeper Grade 2 means an employee who has the appropriate training and performs duties as specified by a supervisor or head greenkeeper and is responsible, under direction for gardening and greenkeeping activities.

Definition:

Salary Level 5

Gardens and Groundskeeper Grade 3 means an employee who has successfully completed a certificate in horticultural practices (or equivalent) requiring a minimum one year's full time study and is responsible for the performance of maintenance, laying down, preparation of gardens and areas either unsupervised or under the direction of the Head Greenkeeper.

Further, an employee at this level would be expected to demonstrate a high degree of competency in the abovementioned areas gained through a minimum of 12 months industry experience.

(d) Gardens and Groundskeeper Grade 5 (Leading Hand)

Definition:

Salary Level 6

Gardens and Groundskeeper (Leading Hand/Team Leader) means an employee with recognised trade qualifications and/or a certificate in horticultural practices (or equivalent) requiring a minimum 1 year's full time study who is engaged to perform a range of duties and responsibilities associated with the direction and management of resort gardens and grounds.

Further, an employee at this level would be expected to demonstrate a high degree of competency in the abovementioned areas gained through a minimum of 36 months industry experience.

5.1.7 Technical services stream

(a) Technical Services Operator

Definition:

Salary Level 1

Technical Services Operator means an employee not being a tradesperson who in addition to other duties within the employee's competence performs minor repairs and/or maintenance in or about the resort, including the collection, sorting, storing and distribution of refuse.

Example classifications functions:

Classifications which are currently used for staff at this level include handyperson, maintenance person, refuse worker.

(b) Technical Services Operator

Definition:

Salary Level 2

Technical Services Operator means an employee who is not a tradesperson and whose duties include the performance of routine repair work and maintenance in and about the resort, including the collection, sorting, storing and distribution of refuse via the use of specialised machinery (i.e. garbage truck etc.)

Operator's Assistant - Treatment Plants means a person so appointed who is required to carry out general duties associated with the operation and maintenance of water treatment facilities, sewerage treatment facilities, pilot works, ancillary equipment and such other duties as may be reasonably required.

Example classifications functions:

Classifications which are currently used for staff at this level include maintenance persons, trades assistant, operator's assistant - treatment plants, garbologists.

Definition:

Salary Level 5

Water Treatment Plant Operator means a person so appointed who is certified as being competent by the (Water) Industry Training Advisory Body and who has successfully completed a course approved by the aforementioned body in water treatment plant operations (or equivalent).

Such a person shall be required to carry out all or any of the duties associated with or in connection with the operation and general maintenance of water treatment facilities, pilot works, ancillary equipment and such other duties that may arise on the plant from time to time.

Sewerage Treatment Plant Operator means a person so appointed who is certified as being competent by the (Water) Industry Training Advisory Body and who has successfully completed a course approved by the aforementioned body in sewerage treatment plant operations (or equivalent).

Such a person shall be required to carry out all or any of the duties associated with or in connection with the operation and general maintenance of sewerage treatment facilities, pilot works, ancillary equipment and such other duties that may arise on the plant from time to time.

Building, Engineering and Grounds Tradespersons means a person who holds a Trade Certificate or a Tradesperson's Rights Certificate and is employed to perform trades work.