AN160222 – Motor Vehicle (Service Station, Sales Establishments, Rust Prevention and Paint Protection), Industry Award No. 29 of 1980
10. - CLASSIFICATION OF EMPLOYEES
(1) An employee shall be paid the wages prescribed by Clause 11. - Wages according to the levels described below. During the first eight weeks of employment a new employee who has no previous experience at that level may be paid the rates of pay prescribed for the level immediately below the employee’s classification whilst skills acquisition and on the job training is occurring.
(2) Motor Vehicle Industry Employee Level 1:
An employee at this level performs routine duties essentially of a manual nature and to the level of the employee’s training –
(a) performs general labouring and cleaning duties;
(b) exercises minimal judgement;
(c) works under direct supervision;
(d) is undertaking structured training so as to enable the employee to work at Level 2;
(e) provides customer service to the required standard.
Level 1 employees carry out work connected with functions including:
(a) car washing/polishing (manual);
(b) provisioning of driveway supplies;
(c) windscreen cleaning;
(d) manual fuel dispensing.
(3) Motor Vehicle Industry Employee Level 2:
An employee at this level performs work above and beyond the skills of an employee at Level 1 and to the level of the employee’s training –
(a) works under direct supervision either individually or in a team environment;
(b) understands and undertakes basic quality control/assurance procedures including:
(i) the ability to recognise basic quality deviations and faults;
(ii) the ability to determine the level of action required and takes appropriate action having regard to the employee’s level of skills, competence and training.
(c) provides customer service to the required standard;
(d) exercises limited discretion within established procedures and limits.
Level 2 employees carry out work connected with the functions including:
(a) control of the automated car washing facilities including supervising Level 1 and rectifying faults;
(b) stock counting and recording, replenishment and rotation;
(c) maintenance of vehicle presentation standards of interior/exterior;
(d) removal and replacement of minor panelling and application of rustproofing for routine vehicles;
(e) under bonnet checks, tyre pressure checks and wheel changing;
(f) assist with hire and sales transactions (eg trailers, vehicles, lawnmowers);
(g) assist with the provision of on the job training;
(h) greasing and lubrication;
(i) servicing of vehicles (where no mechanical knowledge is required).
(4) Motor Vehicle Industry Employee Level 3:
An employee at this level performs work above and beyond the skills of an employee at Level 2 and to the level of the employee’s training –
(a) is responsible for the quality of the employee’s own work subject to routine supervision;
(b) works under routine supervision either individually or in a team environment;
(c) exercises discretion within the employee’s level of skills and training;
(d) provides customer service to the required standard.
Level 3 employees carry out work connected with the functions including:
(a) vehicle detailing;
(b) wheel balancing, tyre repair and fitting;
(c) assisting in console operation and all sales/hire/service/credit transactions;
(d) co-ordination of rustproofing duties and perform non routine tasks.
(5) Motor Vehicle Industry Employee Level 4:
An employee at this level performs work above and beyond the skills of an employee at Level 3 and to the level of the employee’s training –
(a) works from complex instructions and procedures;
(b) assists in the provision of on the job training;
(c) co-ordinates work in a team environment or works individually under general supervision;
(d) is responsible for assuring the quality of the employee’s own work;
(e) provides customer service to the required standard.
Level 4 employees carry out work connected with the following functions:
(a) console operators working alone responsible for customer/supplier requirements and/or who are responsible for the work of Level 3 console operators;
(b) advanced stock control procedures including ordering and receiving.
(6) Classifying Employees:
(a) (i) An employee will only be classified into a particular level where than employee has been trained and meets the assessment and competence criteria established for the higher level and a vacancy exists. The grading of employees is provisional on the employee remaining willing and able to perform the duties required in the level in which they are classified.
(ii) An employee reclassified to a higher level will have the employee’s performance subject to review and the employer may revert the employee’s classification to the previous level where the employee’s performance is unsatisfactory.
(iii) (aa) The assessment of employees will be carried out by the employer or a nominated representative.
(bb) At the employee’s request, re-assessment of the grading or a disagreement regarding a reclassification pursuant to subparagraph (6)(a)(ii) of this clause will be carried out in conjunction with an agreed third party. The review will take into account the requirements of the job, specifically the range and level of skills required to be utilised against the criteria specified in this clause.
(cc) If disagreement still exists, either party may refer the matter to a Board of Reference for determination.
(dd) At any stage where disagreement exists regarding the implementation of the classification structure, the employer and the employee may elect to have a representative of their choosing involved in the process of resolution.
(iv) No employee or employer shall be prejudiced by acting, or failing to act, in a manner provided for in this subclause and no employee shall be entitled to retrospective payment as a result of a disputed classification.
(b) An employee who is required to exercise the skills and/or perform any function described at a higher level, for the purposes of relieving or undertaking an additional shift shall be paid the higher rate for the duration of the shift. The higher rate shall not apply during a period of formal training, either on or off the job, in functions classified higher than an employee’s level.
(c) The parties and respondents to this award reserve leave to apply during any applications for wage increases paid under the Minimum Rates Adjustment Principle to amend this classification structure.
(7) Payment of Increases According to Level:
An employee’s wage increases arising out of the Minimum Rates Adjustment process are dependent upon the employee’s grade pursuant to Appendix A. - Previous Classification Definitions and the level according to the new classification structure.