AN160222 – Motor Vehicle (Service Station, Sales Establishments, Rust Prevention and Paint Protection), Industry Award No. 29 of 1980
28. - DISPUTE RESOLUTION PROCEDURE
(1) An employer or an employee with a grievance or dispute relating to employment shall raise that grievance or dispute with the employer or employee concerned as soon as practicable.
To enable any grievance to be resolved, or any dispute to be settled including a safety dispute, the following procedure shall apply:
(2) Where the matter referred to in subclause (1) of this clause is not satisfactorily resolved it may be referred to the supervisor/manager and, where the employee elects, with the union party to this award.
(3) During step 2, the employer and employee shall agree on a time frame for resolving the dispute/grievance and the status quo shall remain without prejudice to the outcome of the dispute/grievance.
(4) Where the matter(s) remain unresolved either the employer or the union may refer the matter to the Western Australian Industrial Relations Commission.