AN160268 – Public Service Award 1992
64. – DISPUTE SETTLEMENT PROCEDURE
(1) Any questions, difficulties or disputes arising under this Award of officers bound by the award shall be dealt with in accordance with this clause.
(2) The officer/s and the manager with whom the dispute has arisen shall discuss the matter and attempt to find a satisfactory solution, within three (3) working days.
(3) If the dispute cannot be resolved at this level, the matter shall be referred to and be discussed with the relevant manager's superior and an attempt made to find a satisfactory solution, within a further three (3) working days.
(4) If the dispute is still not resolved, it maybe referred by the officer/s or Association representative to the employer or his/her nominee.
(5) Where the dispute cannot be resolved within five (5) working days of the Association representatives' referral of the dispute to the employer or his/her nominee, either party may refer the matter to the Western Australian Industrial Relation Commission.
(6) The period for resolving a dispute may be extended by agreement between the parties.
(7) At all stages of the procedure the officer may be accompanied by an Association representative.