AN170088 – Retail Trades Award

7. DEFINITIONS

‘Casual employee’ means any person specifically engaged to work on an irregular basis, as and when required by mutual consent between employer and employee, but does not include any person employed on a part-time or full-time basis.

‘Industrial Commission’ means Tasmanian Industrial Commission.

‘Launceston’ for the purpose of this award shall mean the area within 11 kilometres from the Chief Post Office at Launceston.

‘Nightfill’ means the replenishing of fixtures and/or shelves in a shop in the ordinary hours expressed in Clause 20 - Hours of Work subclauses 1(a), (b), (c), (d), (e), (f) and (g).

‘Part-time employee’ is one engaged to regularly work for less hours per day or week than those prescribed for full-time employees.

RETAIL EMPLOYEE GRADE 1 Relativity 85%

• This is the adult entry point for employees engaged in a sales, stores or clerical function with less than 6 months relevant experience in the retail industry, either as a junior or an adult.
• Such employees shall be advanced to a higher graded position after 6 months service. This shall mean 830 hours actual service.
• This grade also applies to an employee engaged predominantly on cleaning duties. Provided there shall be no automatic advancement to a higher graded position after 6 months service.

RETAIL EMPLOYEE GRADE 2 Relativity 92.1%

General Description:

This is the main operating classification within the industry. Employees at this level would work under supervision, have sound interpersonal skills and exercise limited discretion.

Tasks:

Indicative of the tasks which might be required at this level are the following:

• Sales and customer assistance, cash register operation, wrapping and packaging
• Stock display
• Reordering of stock not requiring the exercise of discretion as to price, quality or type
• Driving of light vehicles incidental to sales or store duties
• Licensed operation of appropriate materials handling equipment
• General stores duties including operation of VDU
• Basic clerical functions including operation of telephone/intercom systems, facsimile machines, mail functions, preparation and allotting of documents, processing of credit charges, filing of documents and records using an established paper based filing system
• Basic keyboard and VDU functions which are incidental to an employee's primary task.

Employment Categories:

The following employment categories would normally be found at this level.

• Sales Assistant
• Clerical Assistant
• Storesperson

RETAIL EMPLOYEE GRADE 3 Relativity 96%

General Description:

Employees at this level are required to operate at a higher level than that expected of a Retail Employee Grade 2. In the main, employees will have designated supervisory, security or operational responsibilities and will be required to exercise discretion. Employees are responsible and accountable for their own work.

Tasks:

Indicative of the tasks which might be required at this level are the following:

• Supervisory assistance to a designated section manager or team leader
• Opening and closing of premises and associated security
• Security of cash
• Fitting of surgical corsets
• Advanced Floristry tasks
• General clerical functions including intermediate keyboard skills and word processing

Employment Categories:

The following employment categories would normally be found at this level.

Designated second-in-charge of a section (i.e. senior sales assistant)

• Designated second-in-charge to a service supervisor
• Person employed alone, with responsibilities for the security and general running of a shop
• Storesperson with supervisory role
• Floristry tradesperson
• General clerical officer, typist
• Corsetiere

RETAIL EMPLOYEE GRADE 4 Relativity 100%

General Description:

Employees at this level exercise skill and responsibilities equivalent to that of tradesperson. In most cases employees at this level will be in supervisory positions and be required to exercise both discretion and initiative. Employees are required to implement policy matters within their functional areas.

Tasks:

Indicative of the tasks which might be required at this level are the following:

• Management of a defined section/department
• Supervision of up to 2 sales staff (including self)
• Stock control
• Buying/ordering requiring the exercise of discretion as to price quantity, quality etc.
• Supermarket front end supervisor of up to 15 employees (at any one time)
• Supervision of night fill operation
• Machine, keyboard and computer skills at an advanced level
• Initiation of straight forward correspondence
• Guidance of and allocation of work to lower level clerical staff

Employment Categories:

The following employment categories would normally be found at this level.

• Section/Department manager with 2 employees (including self)
• Service Supervisor of up to 15 employees
• Night fill supervisor
• Tradesperson (other than floristry)
• Senior clerical officer

RETAIL EMPLOYEE GRADE 5 Relativity 105%

General Description:

Employees at this level are required to exercise supervisory, administrative and policy responsibilities at a higher level than Grade 4.

Tasks:

Indicative of the tasks which might be required at this level are the following:

• Management of a defined section/department with 3 or 4 employees (including self)
• Supermarket front end supervision of in excess of 15 employees (at any one time)
• Supervision of up to 4 clerical staff (including self)
• Payroll Management

Employment Categories:

The following employment categories would normally be found at this level.

• Section/Department manager with up to 4 employees (including self)
• Service Supervisor (more than 15 employees)
• Clerical officer in charge of up to 4 clerical staff (including self)

RETAIL EMPLOYEE GRADE 6 Relativity 110%

General Description:

Employees at this level will exercise an advanced level of supervisory and administrative responsibilities requiring a significant degree of discretion and initiative. They will be able to respond to and act upon complex and sensitive issues in the areas of customer services, planning, staff control, merchandising etc.

Tasks:

Indicative of the tasks which might be required at this level are the following:

• Management of a defined section/department with 5 or more employees (including self)
• Supervision of 5 or more clerical staff (including self)
• Credit control

Employment Categories:

The following employment categories would normally be found at this level:

• Section/department manager with 5 or more employees (including self)
• Administration officer in charge of 5 or more employees (including self)

RETAIL EMPLOYEE GRADE 7

This applies to senior level administrative officers. The definitions and wage rates applicable to Administrative Officer Grades 6 and 7 of the Clerical and Administrative Employees (Private Sector) Award shall be applied.

‘Show Day’ means not more than one local show day observed on an employee's ordinary working day, other than a Saturday or a Sunday, in the city, town or district in which the employee is employed; or such other day which, in the absence of such a local show day, is agreed on by the employee and the employer, therefore making a total of 11 paid public holidays per year.

‘Window Dresser’ and/or ‘Show Card-Writer’ means an employee the greater part of whose time is engaged in the supervision of and/or preparation of displays and/or dressing of windows.