AP777903 - Crisis Assistance Supported Housing (Queensland) Award 1999

15. EMPLOYEE GRIEVANCE PROCEDURE

15.1 Subject to the Workplace Relations Act (1996), any dispute or grievance arising out of the operation of this award, other than a dispute or grievance arising directly from a employer’s concern about an employee’s work performance or conduct, shall be dealt with in the following manner:

15.1.1 In the first instance, the employee shall attempt to resolve the grievance with their immediate supervisor or employer and shall be entitled to have a representative present if the employee so desires.

15.1.2 Where any such attempt at settlement has failed, or where the dispute or claim is of such a nature that a direct discussion between the employee and their immediate supervisor or employer would be inappropriate the employee may use their representative who, if they consider that there is some substance in the dispute or claim, may forthwith take the matter up with the employer, and a meeting shall be arranged.

15.1.3 While the parties attempt to resolve the matter work will continue as normal unless an employee has a reasonable concern about an imminent risk to his or her health and safety.

15.1.4 If the matter is still unresolved it shall be submitted to the Commission.

15.2 Redundancy disputes

[15.2 inserted by PR952385 from 11Oct04]

15.2.1 Paragraphs 15.2.2 and 15.2.3 impose additional obligations on an employer where an employer contemplates termination of employment due to redundancy and a dispute arises. These additional obligations do not apply to employers who employ fewer than 15 employees.

15.2.2 Where a redundancy dispute arises, and if it has not already done so, an employer must provide affected employees and the relevant union (if requested by any affected employee) in good time, with relevant information including:

• the reasons for any proposed redundancy;
• the number and categories of workers likely to be affected; and
• the period over which any proposed redundancies are intended to be carried out.

15.2.3 Where a redundancy dispute arises and discussions occur in accordance with this clause the employer will, as early as possible, consult on measures taken to avert or to minimise any proposed redundancies and measures to mitigate the adverse affects of any proposed redundancies on the employees concerned.