AP799111 - Tugboat Industry Award 1999
17. DISPUTE SETTLING PROCEDURES
17.1 In the event of a dispute arising in the workplace, the procedure to be followed to resolve the matter will be as follows:
17.1.1 The employee and their supervisor will meet and confer on the matter.
17.1.2 If the matter is not resolved at such a meeting, the parties will arrange for further discussions between the employee and his/her nominated representative, if any, and more senior levels of management.
17.1.3 If the matter is still not resolved, a discussion will be held between the employer or the employer representative and the relevant union or other employee representative.
17.1.4 If the matter cannot be resolved it may be referred to the Commission.
17.1.5 While parties attempt to resolve the matter, work will continue as normal unless an employee has reasonable concern about an imminent risk to his/her health and safety.