AP806214CRV - Home and Community Care Award 2001
PART 5 - WAGES AND RELATED MATTERS
14. CLASSIFICATIONS AND WAGE RATES
14.1 Wage rates
14.1.1 Wage rates – home and personal care workers
[14.1.1 substituted by PR905674 PR918747 PR935648 PR948626; PR959336 ppc 29Jun05]
Band
Level A
Level B
Level C
Level D
$ per week
$ per week
$ per week
$ per week
1.
500.30
509.60
518.80
528.00
2.
541.30
552.60
564.90
569.40
3.
578.20
598.70
619.20
631.50
4.
638.70
653.10
672.50
682.80
5.
701.20
732.00
763.80
791.50
14.1.2 Wages rates per shift 24 hour care
[14.1.2(a) substituted by PR905674 PR918747 PR935648 PR948626 PR959336; PR983336 ppc 09Oct08; corrected by PR985230 ppc 09Oct08]
14.1.2(a) Employees employed to provide 24 hour care on a permanent part-time basis will be paid the following per 24 hour shift:
Level 1 |
$133.40 |
Level 2 |
$136.00 |
Level 3 |
$138.40 |
Level 4 |
$141.30 |
14.1.2(b) Employees engaged on a permanent part-time basis with loading or on a casual basis will be paid a 20% loading on these rates per shift.
14.1.3 Wages rates per shift - overnight care
[14.1.3(a) substituted by PR905674 PR918747 PR935648 PR948626 PR959336; PR983336 ppc 09Oct08; corrected by PR985230 ppc 09Oct08]
14.1.3(a) Employees employed to provide overnight care on a permanent part-time basis will be paid the following per overnight care shift:
Level 1 |
$51.60 |
Level 2 |
$52.70 |
Level 3 |
$55.10 |
Level 4 |
$57.20 |
14.1.3(b) Employees engaged on a permanent part-time basis with loading or on a casual basis will be paid a 20% loading on these rates per shift.
[14.1.4 substituted by PR905674 PR918747 PR935648 PR948626; PR959336 ppc 29Jun05]
14.1.4 The rates of pay in this award include the arbitrated safety net adjustment payable under the Safety Net Review—Wages June 2005 decision [PR002005]. This arbitrated safety net adjustment may be offset against any equivalent amount in rates of pay received by employees whose wages and conditions of employment are regulated by this award which are above the wage rates prescribed in the award. Such above-award payments include wages payable pursuant to certified agreements, currently operating enterprise flexibility agreements, Australian workplace agreements, award variations to give effect to enterprise agreements and overaward arrangements. Absorption which is contrary to the terms of an agreement is not required.
Increases made under previous National Wage Case principles or under the current Statement of Principles, excepting those resulting from enterprise agreements, are not to be used to offset arbitrated safety net adjustments.
The following classifications will apply to staff involved in the provision of home and personal care.
14.2.1 Employee - band 1
A position in this band has the following job characteristics:
14.2.1(a) Accountability and extent of authority
14.2.1(a)(i) An employee in this band performs broad tasks involving the utilisation of a range of basic skills in the provision of domestic assistance and support.
14.2.1(a)(ii) Is responsible for the quality of their work.
14.2.1(b) Judgement and decision making
Work activities are routine and clearly defined. The tasks to be performed may involve the use of a limited range of techniques and methods within a specified range of work. An employee may resolve minor problems that relate to immediate work tasks.
14.2.1(c) Specialist knowledge and skills
Indicative but not exclusive of the skills required of an employee in this band are:
14.2.1(c)(i) The undertaking of semi-skilled work, including cleaning, vacuuming, dusting, washing and ironing, shopping, sweeping paths, minor maintenance jobs, preparation and cooking of meals, defrosting refrigerators, emptying and cleaning of commodes, banking and account payment, organising appointments, assistance with care of pets, and care of indoor and outdoor pot plants.
14.2.1(d) Inter-personal skills
Position in this band may require basic oral communication skills and where appropriate written skills, with clients, members of the public and other employees.
14.2.1(e) Qualifications and experience
An employee in this band will have commenced on-the-job training which may include an induction course.
14.2.2 Employee - band 2
A position in this band has the following job characteristics:
14.2.2(a) Accountability and extent of authority
14.2.2(a)(i) An employee in this band performs broad tasks involving the utilisation of a range of developed skills in the provision of domestic assistance and support.
14.2.2(a)(ii) Work performed falls within general guidelines but with scope to exercise discretion in the application of established practices and procedures.
14.2.2(a)(iii) May assist others in the supervision of work of the same or lower band.
14.2.2(a)(iv) Is responsible for assuring the quality of work performed.
14.2.2(b) Judgement and decision making
14.2.2(b)(i) In these positions, the nature of the work is clearly defined with established procedures well understood or clearly documented.
14.2.2(b)(ii) Employees in this band are called upon to use some originality in approach with solutions usually attributable to application of previously encountered procedures and practices.
14.2.2(c) Specialist knowledge and skills
Indicative but not exclusive of the skills required of an employee in this band are:
14.2.2(b)(i) The undertaking of skilled work, including showering and bathing, lifting, exercise, dressing, grooming, toileting, transfer mobilisation, eating and drinking, dressing and undressing, changing of clothing, cleaning of aids and appliances, fitting and removal of aids and appliances, preparation of special diets, monitoring of medications, fitting and changing of catheters, assistance with communication and other personal care functions.
14.2.2(b)(ii) Personal care workers may also be expected to undertake Home Care duties as defined in Band 1.
14.2.2(d) Inter-personal skills
Positions in this band require oral communication skills and where appropriate written skills, with clients, members of the public and other employees.
14.2.2(e) Qualifications and experience
As a minimum an employee in this band will have satisfactorily completed the requirements of band 1 or equivalent. Indicative but not exclusive of the qualifications required in this band is the following:
14.2.2(e)(i) Home Care Certificate or equivalent; or
14.2.2(e)(ii) or relevant experience/on-the-job training commensurate with the requirements of work in this band.
14.2.3 Employee - band 3
A position in this band has the following job characteristics:
14.2.3(a) Accountability and extent of authority
14.2.3(a)(i) Employees perform work under general supervision.
14.2.3(a)(ii) Employees in this band have contact with the public or other employees which involves explanations of specific procedures and practices.
14.2.3(a)(iii) Employees in this band are accountable for the quality, quantity and timeliness of their own work in so far as available resources permit, and for the care of assets entrusted to them.
14.2.3(b) Judgement and decision making
14.2.3(b)(i) These positions require personal judgement. The nature of work is usually specialised with procedures well understood and clearly documented.
14.2.3(b)(ii) The particular tasks to be performed will involve selection from a range of techniques, systems, equipment, methods or processes.
14.2.3(c) Specialised knowledge and skills
Indicative but not exclusive of the skills required of an employee in this band include:
14.2.3(c)(i) Operate adding machines, switchboard, paging system, telex machine, typewriter and calculator;
14.2.3(c)(ii) use of knowledge of keyboard and function keys to enter and retrieve data through computer terminal;
14.2.3(c)(iii) maintain mail register and records;
14.2.3(c)(iv) sort, process and record invoices and correspondence.
14.2.3(d) Inter-personal skills
Positions in this band require skills in oral and written communication with clients, other employees and members of the public.
14.2.3(e) Qualifications and experience
Indicative but not exclusive of the qualifications required in this Band are the following:
14.2.3(e)(i) completion of TAFE accredited/industry based training courses; and/or
14.2.3(e)(ii) knowledge and skills gained through on-the-job training commensurate with the requirements of the work in this band.
14.2.4 Employee - band 4
A position in this band has the following job characteristics:
14.2.4(a) Accountability and extent of authority
14.2.4(a)(i) They are expected to exercise discretion within standard practices and processes, undertaking and implementing quality control measures.
14.2.4(a)(ii) Positions in this band may provide direction, leadership, administration and rostering of direct care employees.
14.2.4(b) Judgement and decision making
14.2.4(b)(i) In positions in this band, the objectives of the work are well defined but the particular method, process of equipment to be used must be selected from a range of available alternatives.
14.2.4(b)(ii) For employees undertaking rostering duties, the process often requires the quantification of the amount of resources needed to meet those objectives.
14.2.4(c) Specialist knowledge and skills
14.2.4(c)(i) Employees in this band must have the ability and skills to provide training in formal training programs or on-the-job training.
14.2.4(c)(ii) Employees in this band also require a thorough understanding of the relevant technology, procedures and processes used within their operating unit.
14.2.4(c)(iii) Indicative but not exclusive of the skills required of an employee in this band include:
14.2.4(c)(iii)(1) apply knowledge of intermediate functions to manipulate data, i.e. modify fields of information, develop new basic data bases or spreadsheet models, spreadsheet, perform reconciliation;
14.2.4(c)(iii)(2) create new forms of files and records as required using computer based records systems, e.g. customer/client /supplier and subscription lists. Access, identify and extract information as required from external sources, e.g. data bases, libraries, local authorities.
14.2.4(d) Inter-personal skills
14.2.4(d)(i) Positions in this band require the ability to gain co-operation and assistance from members of the public and other employees in the performance of well defined activities.
14.2.4(d)(ii) Employees in this band may also be expected to write reports in their field of expertise.
14.2.4(e) Qualifications and experience
An employee in this band will have satisfactorily completed the requirements of band 3 or equivalent as well as a minimum, have relevant experience.
14.2.5 Employee - band 5
A position at this level has the following characteristics:
14.2.5(a) Accountability and extent of authority
14.2.5(a)(i) Positions in this band may co-ordinate resources and/or give support to more senior employees or be engaged in duties of a specialist nature.
14.2.5(a)(ii) In positions where the prime responsibility is for resource co-ordination, the freedom to act is governed by clear objectives and/or budgets with frequent prior consultation with more senior employees and a regular reporting mechanism to ensure adherence to plans.
14.2.5(a)(iii) Whatever the nature of the position, employees in this band are accountable for the quality, effectiveness, cost and timelines of the programs, projects or work plans under their control and for the safety and security of the assets being managed.
14.2.5(a)(iv) Employees with co-ordination responsibilities are also required to ensure that all employees under their direction are trained in safe working practices and in the safe operation of equipment and are made aware of all occupational health and safety policies and procedures.
14.2.5(b) Judgement and decision making
14.2.5(b)(i) In these positions, the objectives of the work are usually well defined but the particular method, technology, process or equipment to be used must be selected from a range of available alternatives.
14.2.5(b)(ii) However, problems in this band are often of a complex or technical nature with solutions not related to previously encountered situations and some creativity and originality is required.
14.2.5(b)(iii) Guidance and counsel may be available within the time available to make a choice.
14.2.5(c) Specialist knowledge and skills
14.2.5(c)(i) Co-ordinators in this band require a thorough understanding of the relevant technology, procedures and processes used within their operating unit.
14.2.5(c)(ii) Co-ordinators are required to have an understanding of the function of the position within its organisational context, including relevant policies, regulations and precedents.
14.2.5(c)(iii) Positions in this band may provide direction, leadership and structured training or on-the-job training to supervised employees or groups of employees.
14.2.5(d) Management skills
14.2.5(d)(i) These positions require skills in managing time, setting priorities and planning and organising one's own work and that of supervised employees so as to achieve specific and set objectives in the most efficient way possible within the resources available and within a set timetable.
14.2.5(d)(ii) The position requires an understanding of and ability to implement basic personnel policies and practices including those related to equal employment opportunity, occupational health and safety and employees’ training and development.
14.2.5(e) Inter-personal skills
14.2.5(e)(i) Positions in this band require the ability to gain co-operation and assistance from clients, members of the public and other employees in the administration of defined activities and in the supervision of other employees or groups of employees.
14.2.5(e)(ii) Employees in this band are expected to write reports in their field of expertise and to prepare external correspondence of a routine nature.
14.2.5(f) Qualifications and experience
14.2.5(f)(i) The skills and knowledge needed for entry to this level are beyond those normally acquired through completion of TAFE certificate or associate diploma alone.
14.2.5(f)(ii) They might be acquired through completion of a degree or diploma course with little or no relevant work experience, or through lesser formal qualifications with relevant work skills, or through relevant experience and work skills commensurate with the requirements of work in this band.
14.2.6 Definitions of Levels for 24 Hour Care and Overnight care
14.2.6(a) An employee on commencement with the company will be classified as Level 1, for engagement for the delivery of 24 hour care and overnight care.
14.2.6(b) After 12 months of satisfactory employment, (as assessed during their performance review) the employee will be entitled to be reclassified to Level 2.
14.2.6(c) After a further 12 months of employment, (as assessed during their performance review), the employee shall be entitled to be reclassified to Level 3.
14.2.6(d) After a further 12 months of employment, (as assessed during their performance review), the employee shall be entitled to be reclassified to Level 4.
14.3.1 The Company shall provide to each employee a position description which will clearly identify as a minimum:
14.3.1(a) the accountability and extent of authority of the position;
14.3.1(b) the level of judgement and decision making skills required;
14.3.1(c) specialist skills and knowledge required to undertake the duties of the position;
14.3.1(d) managerial skills, if relevant;
14.3.1(e) interpersonal skills;
14.3.1(f) qualifications and experience required for the position.
14.3.2 The position description shall be reviewed by the employer in consultation with the employee concerned at least annually.
