1. TITLE

2. ARRANGEMENT

3. DEFINITIONS

4. PARTIES BOUND AND APPLICATION

5. INCONSISTENCY WITH ACT AND DETERMINATIONS

6. OPERATION

7. DURATION

8. CONTRACT OF EMPLOYMENT

9. FIVE DAY WORKING WEEK

10. OVERTIME

11. OVERTIME - MINIMUM PAYMENT

12. PAYMENT FOR PUBLIC HOLIDAY WORK

13. CHRISTMAS DAY

14. SUNDAY WORK

15. SATURDAY WORK – SHIFT WORKERS

16. SATURDAY WORK - OTHER THAN SHIFT WORKERS

17. SHIFT WORK

18. EMERGENCY WORK

19. EXCESS TRAVELLING TIME

20. MEAL ALLOWANCE

21. HIGHER DUTIES

22. ESSENTIAL CUSTOMER SERVICING

23. ANNUAL LEAVE

24. DEDUCTIONS FROM ANNUAL LEAVE

25 PERSONAL / CARER’S LEAVE

26. INCREMENTS

27. SUPPORTED SALARY PAYMENTS FOR EMPLOYEES WITH A DISABILITY

SCHEDULE A

SCHEDULE B

SCHEDULE C

SCHEDULE D