AP834748 - Industrial Catering, Cleaning and Incidental Services (AWU and LHMU) Award 2000

AP834748 - Industrial Catering, Cleaning and Incidental Services (AWU and LHMU) Award 2000

PART 3 – COMMUNICATION, CONSULTATION AND DISPUTE RESOLUTION

9. SETTLEMENT OF DISPUTES

In the event of a dispute arising in the workplace the procedure to be followed to resolve the matter will be as follows:-

9.1 The employee and their supervisor meeting and conferring on the matter; and

9.2 If the matter is not resolved at such a meeting, further discussions shall be held between the employee and his or her nominated representative, if any, and more senior levels of management.

9.3 If the matter is still not resolved a discussion shall be held between representatives of the employer or other representative of the employer and the Union or other employee representative.

9.4 If the matter cannot be resolved it may be referred to the Commission, by either the employer or Union for conciliation and, if necessary, determination.

9.5 Every effort will be made to ensure that the processes contained in 9.1 to 9.3 are dealt with as quickly as possible to prevent escalation of any dispute. That part of the dispute that is dealt with under this clause at the relevant site shall be completed within 5 working days.

9.6 While attempts are being made under this clause to resolve the matter work will continue as normal unless an employee has a reasonable concern about an imminent risk to his or her health and safety.

9.7 For the purposes of this clause, it is agreed that union membership shall apply as follows:

9.7.1 The Australian Workers’ Union:

All workers employed in connection with:

9.7.1(a) catering in all services ancillary to catering including work involved in kitchen, dining, store and bar area;

9.7.1(b) cleaning of accommodation facilities where that work is performed pursuant to a contract which includes provision of catering services.

[9.7.2 substituted by PR947439 ppc 01Jun04]

9.7.2 Liquor, Hospitality and Miscellaneous Union:

All workers employed in or in connection with:

9.7.2(a) cleaning of mine, port or treatment and processing facilities and offices;

9.7.2(b) cleaning of accommodation facilities where that work is performed pursuant to a contract which is unrelated to the provision of catering services.