AP836954 - Medibank Private Limited Award 2004
PART 5 - SALARIES AND ALLOWANCES
14. SALARIES
14.1 Classifications and salaries
Employees performing work within the classifications listed in the Table in this clause will be paid annual salary at no less than the “minimum salary rate” adjacent to the relevant classification set out in the Table 14A.
14.2.1 Salaries of MPL employees will be paid each fortnight no later than the day on which the next fortnightly pay period commences.
14.2.2 Casual employees engaged under 12.1.3 will be paid at the appropriate hourly rate for the classification plus a 15% loading to compensate for not being entitled to personal/carer’s leave, recreation leave, and public holidays.
14.2.3 Employees, under the age of 21, classified as a Customer Service Officer Class 1, or an Administrative Officer Class 1, will be paid a percentage of the annual rate of salary payable to an adult Customer Service Officer Class 1 or Administrative Officer Class 1 as listed below:
Age |
Percentage |
Under 18 years |
60% |
at 18 years |
70% |
at 19 years |
81% |
at 20 years |
91% |
14.2.5 Employees classified as Branch Manager or Assistant Branch Manager will be paid according to the following formula:
Full-time equivalent staff | |
Branch Manager |
|
Administrative Officer Class 4 |
Less than eight |
Executive Officer Class 1 |
Eight or more |
Assistant Branch Manager |
|
Administrative Officer Class 4 |
Eight or more |
14.3 Customer Service Officer - salary movement
14.3.1 At the conclusion of each 12 month period following the date of effect of the award or entry into a classification and/or the subsequent anniversary date, employees employed in the Customer Service Officer classification are eligible to be reviewed and assessed on their ability to meet the requirements of the Customer Service Officer Program, as set out in 14.3.2, 14.3.3 and 14.4.
14.3.2 An employee who occupies a position of Customer Service Officer pay point 1 will be eligible for movement to Customer Service Officer pay point 2 provided that:
14.3.2(a) the employees performance and conduct is satisfactory;
14.3.2(b) the employee has completed the prescribed training; and
14.3.2(c) the employee has been assessed as attaining all of the competencies required under the Customer Service Officer Program for the Customer Service Officer pay point 1 classification level.
14.3.3 Employees who are employed as Customer Service Officer pay point 2 or pay point 6 will be eligible for movement to Customer Service Officer pay point 6 and pay point 9 respectively provided that:
14.3.3(a) the employees’ performance and conduct is satisfactory; and
14.3.3(b) the employee has been assessed as attaining all of the competencies required for the relevant class as defined in the Customer Service Officer Program and that the employee has acquired and is required by the employer to utilise new and/or enhanced skills within the ambit of the classification definition for his/her position or other skills that were agreed as part of the assessment process, and this has been certified in writing following, and as part of, the assessment process.
In cases where the assessment is delayed by the employer, the anniversary date shall not be changed and the increase, if any, will be paid retrospectively to the anniversary date.
14.3.4 Movement to a higher classification shall only occur by way of promotion or reclassification.
14.4 Assessment against the Customer Service Officer Program
14.4.1 The Customer Service Officer Program has eight areas of competency at each of the applicable Customer Service Officer classifications and each area of competency may have one or more units of competency. Competency standards and assessment guidelines exist for each of the levels. In conjunction with the Customer Service Officer Program requirements, the assessment required in accordance with 14.3, without limiting its scope, is intended to identify:
14.4.1(a) the new or enhanced skills required by the employer, if any, together with the proposed competency levels required where appropriate;
14.4.1(b) any development and expansion anticipated by the employer for the employee in his/her position both in the short term and the longer term;
14.4.1(c) current training needs to be undertaken to meet organisational objectives in both the short and long term and to enable employee to meet the standards of his/her existing position;
14.4.1(d) the performance objectives required; and
14.4.1(e) current performance.
[14.5 varied by PR970673 ppc 24Mar06; corrected by PR976316 ppc 24Mar06]
Table 14A sets out the salary rates applicable to the following classifications.
Classifications |
Minimum rate |
$ | |
Customer Service Officers (CSO) |
|
CSO 1 (junior rates apply) |
27,904 |
CSO 2 |
28,533 |
CSO 6 |
30,745 |
CSO 9 |
32,695 |
Administrative Officers (AO) |
|
AO 1 (junior rates apply) |
26,105 |
AO 2 |
26,553 |
AO 3 |
29,206 |
AO 4 |
31,801 |
Executive Officers (EO) |
|
EO 1 |
34,494 |
EO 2 |
36,656 |
Principle Executive Officers (PEO) |
|
PEO C |
42,017 |
PEO B |
45,607 |
PEO A |
52,871 |
Information Technology Officers (ITO) |
|
ITO 1 |
31,033 |
ITO 2 |
36,656 |
Senior Information Technology Officers |
|
(SITO) |
|
SITO C |
41,145 |
SITO B |
45,607 |
SITO A |
52,870 |
Medical Officers |
|
Medical 3 |
58,622 |
Medical 4 |
63,650 |
Medical 5 |
72,435 |
Medical 6 |
82,634 |
Legal Officers |
|
Legal 1 |
32,034 |
Legal 2 |
56,155 |
Senior Managers |
|
Senior Manager 1 |
55,978 |
Senior Manager 2 |
65,709 |
Senior Manager 3 |
75,449 |
14.5.1 Where an employee was an MPL employee immediately prior to 27 September 2004, that employee may be eligible for a higher rate, in accordance with Schedule A - Former paid rates award transitional provisions.
