AP839843 - Health Services Union of Australia (NSW/ACT Private Medical Imaging) Award 2004
APPENDIX B - WORK LEVEL STATEMENT FOR MEDICAL IMAGING ADMINISTRATION (MIA)
The work level statements for Medical Imaging Administration (MIA) are not the sole determining requirements of an Employee’s Level. The definitions of the levels are to be considered in conjunction with, the following work level statements. the employer will “Best Fit” an employee into a level in relation to the employees overall duties.
INFORMATION HANDLING
Level 1
- Receive and distribute incoming mail
- Receive and dispatch outgoing mail
- Collate and dispatch documents for bulk mailing
- File and retrieve documents
Level 2
- Update and modify existing practice records
- Remove inactive files
- Copy data onto standard forms
Level 3
- Prepare new files
- Identify and process inactive files
- Record documentation movements
Level 4
- Categorises files
- Ensure efficient distribution of files & records
- Maintain security of filing system
- Train others in the operation of the filing system
- Compile report
- Identify information source(s) inside and outside the organisation
Level 5
- Implement new/improved system
- Update incoming publications
- Circulate publications
- Identify information source(s) inside and outside the organisation
UNIT COMMUNICATION
Level 1
- Receive and relay oral and written messages
- Complete simple forms
Level 2
- Respond to incoming telephone calls
- Make telephone calls
- Draft simple correspondence
Level 3
- Respond to telephone, oral and written requests for information
- Draft routine correspondence
- Handle sensitive inquiries with tact and discretion
Level 4
- Receive and process a request for information
- Identify information source(s)
- Compose report/correspondence
Level 5
- Obtain data from external sources
- Produce report
- Identify need for documents and/or research
PRACTICE
Level 1
- Identify key functions and personnel
- Apply office procedures
Level 2
- Provide information from own function area
- Re-direct inquiries and/or take appropriate follow-up action
- Greet visitors and attend to their needs
Level 3
- Clarify specific needs of client/other employee
- Provide information and advice
- Follow-up on client/employee needs
- Clarify the nature of a verbal message
- Identify options for resolution and act accordingly
Level 4
- Provide information on current service provision and resource allocation within area of responsibility
- Identify trends in patient requirements
Level 5
- Assist with the development of options for future strategies
- Assist with planning to match future requirements with resource allocation
TECHNOLOGY
Level 1
- Operate office equipment appropriate to the tasks to be completed
- Open computer file, retrieve and copy data
- Close file
Level 2
- Operate equipment
- Identify and/or rectify minor faults in equipment
- Edit and save information
- Produce document from written text using standard format
- Shutdown equipment
Level 3
- Maintain equipment
- Train others in the use of office equipment
- Select appropriate media
- Establish document structure
- Produce documents
Level 4
- Maintain storage media
- Devise and maintain filing system
- Set printer for document requirements when various set-ups are available
- Design document format
- Assist and train network users
- Shutdown network equipment
Level 5
- Establish and maintain a small network
- Identify document requirements
- Determine presentation and format of document and produce it
ORGANISATIONAL
Level 1
- Plan and organise a personal daily work routine
Level 2
- Organise own work schedule
- Know roles and functions of other employees
Level 3
- Co-ordinate own work routine with others
- Make and record appointments on behalf of others
- Make travel and accommodation bookings in line with given itinerary
Level 4
- Manage diary on behalf of others
- Assist with appointment preparation and follow up for others
- Organise business itinerary
- Make meeting arrangements
- Record minutes of meeting
- Identify credit facilities
- Prepare content of documentation for meetings
Level 5
- Organise meetings
- Plan and organise conference
TEAM
Level 1
Level 2
- Participate in identifying tasks for team
- Prepare statements for debtors
- Assist others to complete tasks
Level 3
- Clarify tasks to achieve group goal
- Negotiate allocation of tasks
- Monitor own completion of allocated tasks
Level 4
- Plan work for the team
- Allocate tasks to members of the team
- Provide training for team members
Level 5
- Draft job vacancy advertisement
- Assist in the selection of staff
- Plan and allocate work for the team
- Monitor team performance
- Organise training for team
BUSINESS FINANCIAL
Level 1
- Record petty cash transactions
- Prepare banking documents
- Prepare business source documents
Level 2
- Reconcile invoices for payments to creditors
- Prepare statements for debtors
- Enter payment summaries into journals
- Post journals to ledger
Level 3
- Reconcile accounts to balance
- Prepare bank reconciliations
- Document and lodge takings at bank
- Receive and document payment/takings
- Dispatch statements to debtors
- Follow up and record outstanding accounts
- Dispatch payments to creditors
- Maintain stock control records
Level 4
- Prepare financial reports
- Draft financial forecasts/budgets
- Undertake and document costing procedures
Level 5
- Administer PAYE salary records
- Process payment of wages and salaries
- Prepare payroll data
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