AT794071 - Queensland Local Government Officers' Award 1998 [Transitional]
34. DISPUTE SETTLING PROCEDURE
34.1 In the event of any grievance or dispute arising between an officer and a respondent, work shall nevertheless continue in the usual manner whilst the following procedures are carried out, except where there are genuine matters of health or safety involved which require otherwise.
34.1.1 Discussions shall be held between the officer concerned and if the officer requests, an accredited union representative, and the officer's immediate supervisor.
34.1.2 If the matter is not resolved there shall be discussions with the officer and the union representative if requested, and the respondent's delegated representative.
34.1.3 If the matter remains unresolved, then the dispute shall be referred to the LGAQ and relevant union or other representative nominated by the officer for discussions at the local level. All steps in the grievance process out lined above shall be affected promptly.
34.1.4 If the dispute still remains unresolved, then the matter may be referred by either party to the Australian Industrial Relations Commission in accordance with Section 99 of the Workplace Relations Act 1996.