AT817064 - Residential Aged Care (Hostels) Award 2002 [Transitional]
37.1 Subject to the provisions of the Workplace Relations Act 1996 (as amended) any dispute or matter raised by the union, or by an employer or employee, shall be settled in accordance with the following procedure.
37.1.1 Step 1
As soon as practicable after the dispute has arisen, it shall be considered jointly by the appropriate supervisor, the employee or employees concerned and, where requested, by the union workplace representative.
37.1.2 Step 2
If the dispute is not resolved it shall be considered jointly by the appropriate senior representative of the employer, the employee or employees concerned and, where requested, by the union workplace representative.
37.1.3 Step 3
If the dispute is not resolved it shall be considered jointly by the employer, the employee or employees concerned and, where requested, by an official of the Union.
37.1.4 Step 4
If the dispute is not resolved it may then be referred to the Australian Industrial Relations Commission for assistance in its resolution.
37.2 The employer shall provide a notice board in the workplace in such a place where it may be conveniently and readily be seen by each employee to facilitate communication between employees and their representatives.
