[2022] FWC 300
FAIR WORK COMMISSION

DECISION


Fair Work Act 2009

s.394 - Application for unfair dismissal remedy

Mr Alexander James Marriott
v
Baptcare Limited
(U2021/10991)

COMMISSIONER JOHNS

MELBOURNE, 28 APRIL 2022

Application for an unfair dismissal remedy

Introduction

[1] On 30 November 2021 Alexander James Marriott (Applicant) made an application to the Fair Work Commission (Commission) pursuant to section 394 of the Fair Work FW Act 2009 (FW Act) for a remedy in respect of his dismissal by Baptcare Limited (Baptcare/Employer/Respondent).

[2] At the time of his dismissal the Applicant was employed by the Respondent in the role of Customer Service Support. The Applicant was dismissed because he failed to comply with Baptcare’s directions relating to the COVID-19 vaccination which resulted in him being unable to attend Baptcare’s physical locations if he were required to do so.

[3] On 14 December 2021 Baptcare filed a response to the unfair dismissal application. No Jurisdictional objections were raised.

[4] Attempts at conciliation were attempted, but the matter remained unresolved.

[5] Consequently, the matter was listed for a determinative conference.

Permission to be represented

[6] At the mention/directions hearing on 22 December 2021, the Respondent made an application for permission to be represented by a lawyer. A determination of this issue is necessary to ensure that the manner in which any conference is conducted is fair and just, Warrell v FWC [2013] FCA 291.

[7] In Warrell v FWC the Federal Court held that,

[8] Section 596 of the FW Act provides as follows:

[9] Having heard from the parties, on 22 December 2021 I determined that allowing the Respondent to be represented by a lawyer would enable the matter to be dealt with more efficiently, taking into account the complexity of the matter and the novel nature of the dismissal arising in the context of the COVID-19 Public Health Orders.

Conference or Hearing

[10] On 22 December 2021 I also sought submissions from the parties about whether the Commission should conduct either a determinative conference (section 398) or a hearing (section 399) in relation to the matter.

[11] Taking account:

of the parties and considering whether a hearing would be the most effective and efficient way to resolve to the matter, I decided to conduct a Determinative Conference. The matter was programmed for a Determinative Conference on 8 February 2022.

The Determinative Conference

[12] At the Determinative Conference on 17 March 2021:

[13] In advance of the hearing the parties filed witness statements, submissions and documents. During the hearing an additional document was tendered as an exhibit. Consequently, in coming to this decision I have had regard to the following materials:

Exhibit

Document title

Document date

1

Form F2 Application

30 November 2021

2

    ● Mandatory Vaccination Latter

    19 October 2021

3

Form F3 Response

    14 December 2021

4

Applicant’s Outline of Arguments

    13 January 2022

5A

Applicant’s Statement of Evidence

    13 January 2022

5B

Witness Statement of Rita Lancaster

    13 January 2022

6

Applicant’s Document List

    13 January 2022

7

    ● Employment Contract

    9 May 2019

8

    ● Letter of Termination

    10 November 2021

9

    ● Email Correspondence

    19 October 2021

10

    ● Letter Outlining Applicant’s Position on Vaccines

    18 October 2021

11

    ● HR Consultation Invitation

    20 October 2021

12

    ● Email Correspondence

    20 October 2021

13

    ● Show Cause Notice

    28 October 2021

14

    ● Show Cause Letter

    4 November 2021

15

    ● Authorised Workers Email

    17 August 2021

16

    ● Working from Home Email

    3 February 2021

17

    ● Ways of Working Principles

    3 February 2021

17

    ● Pay Slip 11/10/2021 - 24/10/2021

    27 October 2021

18

Respondent’s Outline of Submissions

    28 January 2022

19

Respondent’s Document List

    28 January 2022

20

Witness Statement of Nick Claringbold

    28 January 2022

21

    ● NC-1

    9 May 2019

22

    ● NC-2

    1 February 2017

23

    ● NC-3

    28 January 2022

24

    ● NC-4

    1 March 2021

25

    ● NC-5

    1 October 2021

26

    ● NC-6

    5 October 2021

27

    ● NC-7

 

28

    ● NC-8

    6 October 2021

29

    ● NC-9

    20 October 2021

30

    ● NC-10

    27 October 2021

31

    ● NC-11

    27 October 2021

32

    ● NC-12

    27 October 2021

33

    ● NC-13

    27 October 2021

34

    ● NC-14

    28 October 2021

35

    ● NC-15

    28 October 2021

36

    ● NC-16

    4 November 2021

37

    ● NC-17

    27 January 2022

38

Witness Statement of Katiana Velcek

    28 January 2022

38A

    ● KV-1

 

38B

    ● KV-2

    6 October 2021

38C

    ● KV-3

    6 October 2021

38D

    ● KV-4

    19 October 2021

38E

    ● KV-5

    20 October 2021

38F

    ● KV-6

    21 October 2021

38G

    ● KV-7

    27 October 2021

38H

    ● KV-8

    28 October 2021

38I

    ● KV-9

    4 November 2021

38J

    ● KV-10

    27 January 2022

38K

    ● KV-11

    24 November 2021

40

Witness Statement of Michael Wilson

    28 January 2021

41

    ● MW-1

 

42

    ● MW-2

    6 October 2021

43

    ● MW-3

    6 October 2021

44

    ● MW-4

    27 October 2021

45

    ● MW-5

    27 October 2021

46

    ● MW-6

    27 October 2021

47

    ● MW-7

    28 October 2021

48

Witness Statement of Melanie Fisher

    28 January 2022

49

    ● MF-1

 

50

    ● MF-2

    6 October 2021

51

    ● MF-3

    6 October 2021

52

Applicant’s Submissions in Reply

    3 February 2022

53

Email in Response to Questions from Commissioner

    8 February 2022

Background

[14] The following matters were either agreed between the parties or not otherwise substantially contested. Consequently, I make the following findings of fact:

[15] The Applicant submits that he was unfairly dismissed and seeks an order that he be reinstated.

Protection from Unfair Dismissal

[16] An order for reinstatement or compensation may only be issued where the Commission is satisfied the Applicant was protected from unfair dismissal at the time of the dismissal.

[17] Section 382 sets out the circumstances that must exist for the Applicant to be protected from unfair dismissal:

382 When a person is protected from unfair dismissal

A person is protected from unfair dismissal at a time if, at that time:

(a) the person is an employee who has completed a period of employment with his or her employer of at least the minimum employment period; and

(b) one or more of the following apply:

(i) a modern award covers the person;

(ii) an enterprise agreement applies to the person in relation to the employment;

(iii) the sum of the person’s annual rate of earnings, and such other amounts (if any) worked out in relation to the person in accordance with the regulations, is less than the high income threshold.

[18] There is no dispute, and the Commission, as presently constituted, is satisfied, the Applicant has completed the minimum employment period, and earned less than the high-income threshold. Consequently, the Commission, as presently constituted, is satisfied the Applicant was protected from unfair dismissal.

[19] I will now consider if the dismissal of the Applicant by the Respondent was unfair within the meaning of the FW Act.

Was the dismissal unfair?

[20] A dismissal is unfair if the Commission is satisfied, on the evidence before it, that all of the circumstances set out at s.385 of the FW Act existed. Section 385 provides the following:

“385 What is an unfair dismissal

A person has been unfairly dismissed if the FWC is satisfied that:

(a) the person has been dismissed; and

(b) the dismissal was harsh, unjust or unreasonable; and

(c) the dismissal was not consistent with the Small Business Fair Dismissal Code; and

(d) the dismissal was not a case of genuine redundancy.

Note: For the definition of consistent with the Small Business Fair Dismissal Code: see section 388.”

Was the Applicant dismissed?

[21] A person has been unfairly dismissed if the termination of their employment comes within the definition of “dismissed” for purposes of Part 3–2 of the FW Act.

[22] In the present matter it is common ground that the Respondent dismissed the Applicant.

[23] Consequently, the Commission, as presently constituted, finds that the Applicant was dismissed from his employment with the Respondent within the meaning of s.386 of the FW Act.

Was the dismissal consistent with the Small Business Fair Dismissal Code?

[24] A person has not been unfairly dismissed where the dismissal is consistent with the Small Business Fair Dismissal Code (the Code).

[25] In the present matter the Respondent was not, at the time of the dismissal, a small business. At the time of the dismissal the Respondent employed over 15 people.

[26] Consequently, the Commission as presently constituted, finds the Respondent was not a small business employer within the meaning of s.23 of the FW Act.

Was the dismissal a genuine redundancy?

[27] The Respondent did not submit I should dismiss the application because the dismissal was a case of genuine redundancy. Genuine redundancy is not relevant in the present matter.

Harsh, unjust or unreasonable

[28] Having been satisfied of each of s.385(a),(c)-(d) of the FW Act, the Commission must consider whether it is satisfied the dismissal was harsh, unjust or unreasonable. The criteria the Commission must take into account when assessing whether the dismissal was harsh, unjust or unreasonable are set out at s.387 of the FW Act:

387 Criteria for considering harshness etc.

In considering whether it is satisfied that a dismissal was harsh, unjust or unreasonable, the FWC must take into account:

(a) whether there was a valid reason for the dismissal related to the person’s capacity or conduct (including its effect on the safety and welfare of other employees); and

(b) whether the person was notified of that reason; and

(c) whether the person was given an opportunity to respond to any reason related to the capacity or conduct of the person; and

(d) any unreasonable refusal by the employer to allow the person to have a support person present to assist at any discussions relating to dismissal; and

(e) if the dismissal related to unsatisfactory performance by the person—whether the person had been warned about that unsatisfactory performance before the dismissal; and

(f) the degree to which the size of the employer’s enterprise would be likely to impact on the procedures followed in effecting the dismissal; and

(g) the degree to which the absence of dedicated human resource management specialists or expertise in the enterprise would be likely to impact on the procedures followed in effecting the dismissal; and

(h) any other matters that the FWC considers relevant.”

[29] The ambit of the conduct which may fall within the phrase ‘harsh, unjust or unreasonable’ was explained in Byrne v Australian Airlines Ltd [1995] HCA 24; (1995) 185 CLR 410 at 465 by McHugh and Gummow JJ as follows:

.... It may be that the termination is harsh but not unjust or unreasonable, unjust but not harsh or unreasonable, or unreasonable but not harsh or unjust. In many cases the concepts will overlap. Thus, the one termination of employment may be unjust because the employee was not guilty of the misconduct on which the employer acted, may be unreasonable because it was decided upon inferences which could not reasonably have been drawn from the material before the employer, and may be harsh in its consequences for the personal and economic situation of the employee or because it is disproportionate to the gravity of the misconduct in respect of which the employer acted.

[30] I am under a duty to consider each of these criteria in reaching my conclusion. 46

[31] The Applicant submits the dismissal was harsh, unjust or unreasonable because:

“According to the Fair Work website (https://coronavirus.fairwork.gov.au/coronavirus-and-australian-workplace-laws/covid-19-vaccinations-and-the-workplace/covid-19-vaccinations-workplace-rights-and-obligations#requiring-employees-to-be-vaccinated), which recommends dividing workplaces into ‘4 tiers’, my work for Baptcare Limited would quite clearly fall under ‘Tier 4’: ‘Tier 4 work, where employees have minimal face-to-face interaction as part of their normal employment duties (for example, where they are working from home).’ As such, the requirement for me to be vaccinated and consequent termination of my employment was altogether harsh, unjust and unreasonable. Baptcare have attempted to argue that they pursue a ‘hybrid mode of work where no employee works exclusively from home, rather they must be able to attend in-person to perform their roles as required’ (Troy Gread’s F3 response form), however I had been working almost exclusively from home since the start of the pandemic (March 2020), with the exception of the odd monthly team meeting. However, there was always the facility at these monthly team meetings for people to attend remotely via web conference, and this often happened for other employees. There was nothing inherent to my role that required me to attend face to face meetings. Training could also be undertaken remotely, and in fact did.” 47

[32] The Respondent submits the dismissal was not harsh, unjust or unreasonable because:

After careful consideration of the information provided to Baptcare by you during this process, and in accordance with Baptcare obligations to comply with the Victorian Government COVID-19 Mandatory Vaccinations (Workers) Directions (No 5) and the Baptcare Vaccination Policy to evidence COVID-19 vaccination, we advise that your employment with Baptcare has been terminated as of 10 November 2021.

As you failed to provide Baptcare with evidence that you have received at least your first dose of a COVID-19 vaccine, or evidence you qualify for one of the recognised exceptions in the Victorian Government Public Health Order Directions, and based on your instructions provided in the consultation meeting of 21 October 2021 that you refuse to be vaccinated, Baptcare are unable to lawfully permit you to perform your duties as a Customer Service Support – IHC.

it is plain to see that the reasons for the Applicant’s dismissal involved his:

i. refusal to obey the Direction (being a valid reason relating to conduct); and

ii. inability to perform the inherent requirements of his role (being a valid reason relating to capacity).

Refusal to obey lawful and reasonable directions

“…these are words of expansion and allow a finding of eligibility even if the employees in question are not “in” the relevant industry. As Wilson J (with whom Deane and Dawson JJ agreed) said in the Argyle Diamond case:

“The cases establish that one may be employed in connexion with the mining industry notwithstanding that one is merely developing the infrastructure which will be necessary to support the actual mining when it commences and notwithstanding that one is engaged, not in the process of extracting the ore from the mine, but in its subsequent treatment. A sufficient connexion may therefore be found in an occupation which takes place either before or after the actual work which itself identifies the industry in question.”

PART 2 — EMPLOYER OBLIGATIONS

4 Employer must collect, record and hold vaccination information

Vaccination information

(1) If a worker is, or may be, scheduled to work outside the worker’s ordinary place of residence on or after the relevant date, the employer of the worker must collect, record and hold vaccination information about the worker.

Booking information — partially vaccinated and unvaccinated workers

(2) If the employer collects information that a worker is partially vaccinated, the employer must also collect, record and hold information about whether that worker has a booking to receive, by the second dose deadline, a dose of a COVID-19 vaccine that will cause the worker to become fully vaccinated.

(3) If the employer collects information that a worker is unvaccinated, the employer must also collect, record and hold information about whether that worker has a booking to receive, by the first dose deadline, a dose of a COVID-19 vaccine that will cause the worker to become partially vaccinated.

Timing

(4) An employer must comply with the obligations in subclauses (1) to (3) as soon as reasonably practicable after the commencement of these directions.

Exception

(5) Subclauses (1) to (4) do not apply if the employer already holds vaccination information about a worker who is, or may be, scheduled to work outside the worker’s ordinary place of residence on or after the relevant date.

and…

5 Employer must ensure unvaccinated workers do not work outside ordinary place of residence

No work outside ordinary place of residence

(1) On or after the relevant date, an employer of a worker must not permit a worker who is unvaccinated to work for that employer outside the worker’s ordinary place of residence.

(2) For the purposes of subclause (1), if an employer does not hold vaccination information about a worker, the employer must treat the worker as if the worker is unvaccinated.

(3) Despite subclause (1), an employer of a worker may, between the relevant date and the first dose deadline, permit a worker who: (a) is unvaccinated; and (b) has a booking to receive, by the first dose deadline, a dose of a COVID-19 vaccine that will cause the worker to become partially vaccinated, to work for that employer outside the worker’s ordinary place of residence.

The Applicant was required to attend work at the Respondent’s physical locations

“I had been working almost exclusively from home since the start of the pandemic (March 2020), with the exception of the odd monthly team meeting.”

a) the ‘Flex Ways of Working – In Home Care: Principles, Practices & FAQ’s’ document, which unequivocally stated:

“Where instructed to attend an office or meeting location, it is expected that you will.”

b) the ‘Project Flex: Flexible Working Handbook’, which identifies key principles of Project Flex as being:

“Everyone [will be] assigned a base hub/office”;

“[Everyone will be expected to] visit other hubs when needed”

Nick Claringbold:

“no role within Baptcare (even a ‘Level Three’ role) is seen as exclusively capable of remote working, that is, working entirely away from Baptcare’s premises (e.g. at an employee’s home). There remains an expectation that at some time or another, all employees will be required to attend a Baptcare physical location, even if it is just for training or education.”

“It is important for in person meetings to occur because of the importance of human connection and its significant relevance to building strong teams, which we value as a division. We had identified that purely remote work did not suit Baptcare’s operational needs and led to social isolation of staff. We received feedback anecdotally from our staff that while they enjoyed remote working they also desired an opportunity to spend time together face to face.”

“Teams within the In-Home Care Division are required to meet in person on a monthly basis (when not prevented by lockdowns/COVID restrictions). Such meetings will typically occur at a team’s nearest Baptcare Office location. Since the closure of the Bundoora office, the North West teams nearest office is Camberwell.”

“Prior to COVID-19 lockdowns, these meetings occurred in person at least on a month to month basis. Further, as managers had a local ability to lead their teams and hold meetings at their discretion, it is likely there were in person meetings more frequently just monthly. Around the time of the applicant’s dismissal the North West team were unable to conduct such planned meetings due to the unavailability of the applicant’s line manager but otherwise would have done so.”

“Staff are also required to attend mandatory training sessions in person. Baptcare attempted to do it remotely, but from feedback from the training sessions, in particular for the Occupational Violence and Manual Handling modules, we concluded remote training sessions they were not adding value and our staff required face to face interaction to deliver the best outcomes.”

“It is important that staff receive the best possible training outcomes, in order for Baptcare to meet its organisational needs and also, in respect of training relating to health and safety, its statutory duties.”

“For the above reasons, I consider it critical that all staff (including staff working in CSS roles) are able to attend for work at Baptcare’s premises.”

Michael Wilson:

“in-person meetings with team members were to be conducted at regular intervals.”

“Accordingly, notwithstanding the flexibility afforded to the Applicant, he and all other Baptcare employees are expected to maintain a readiness, willingness and ability to attend Baptcare’s physical locations as and when required.”

“In relation to remote-working staff, in my view, no person is an island; employees of Baptcare cannot work remotely all the time and should have some in person contact with their colleagues. Even if they do not have in person contact with customers, they will interact in person with other staff members, who, in turn, may go out to residential aged care homes or interact in person with our customers.”

Katiana Velcek

“All staff were to be vaccinated as there are no staff that exclusively work from home at Baptcare, as staff are still required to attend in person meetings and on-site training.”

“Based on my experience as a HR professional, on-site meetings and training are more preferable to ‘virtual’ delivery as the in-person/on-site setting:

(A) Offers opportunity for greater participant interaction;

(B) Better caters for diverse learning styles;

(C) Offers ability to focus without competing demands and interruptions (emails, phone calls, huddles) and therefore better learning outcomes;

(D) Offers opportunity for social interaction with team members;

(E) Offers opportunity for time away from technology; and

(F) Offers opportunity for ‘corridor’ conversations including information sharing and problem solving.”

“Once a public health order is in force and applies to a particular workplace, the employer of employees who work in the workplace is obliged to comply with the order unless or until it is declared invalid or unlawful by a court of competent jurisdiction. The Commission does not have jurisdiction to determine whether a public health order is invalid.”

Inherent requirements

Health and Safety Obligations

Conclusions

Was the Applicant notified of the reasons for dismissal?

Was the Applicant given an opportunity to respond to the reasons for dismissal?

Was there an unreasonable refusal by the employer to allow the person to have a support person present to assist at any discussions relating to dismissal?

If the dismissal related to unsatisfactory performance —was the Applicant warned about that unsatisfactory performance before the dismissal?

The degree to which the size of the Respondent’s enterprise would be likely to impact on the procedures followed in effecting the dismissal?

The degree to which the absence of dedicated human resource management specialists or expertise in the Respondent’s enterprise would be likely to impact on the procedures followed in effecting the dismissal?

Are there any other matters relevant?

“…in my opinion [such arguments] are not relevant to the question of whether there was a valid reason for Ms Shepheard’s dismissal related to her capacity or conduct. My reasoning for this conclusion is as follows. Th Public Health Order required that Ms Shepheard be vaccinated against COVID-19 in order for her to enter her place of work from 9am on 17 September 2021. If Ms Shepheard wanted to be exempt from that requirement, the Public Health Order required that she present “to the operator of the residential aged care facility a certificate, in the form approved by the Chief Health Office, issued by a medical practitioner, specifying the medical contraindication that makes the person unable to be vaccinated”. Accordingly, the disclosure of medical information to Calvary was required by the Public Health Order, in circumstances where an exemption was sought. Calvary had no option but to comply with the Public Health Order. It follows that when Calvary invited Ms Shepheard to provide relevant information to support her claim and Ms Shepheard elected not to provide any such information, Ms Shepheard had no capacity to undertake her role as a Care Support Employee in an aged care facility because she was prohibited from entering such a facility…”

[33] I will now consider each of the criteria at s.387 of the FW Act separately.

Valid reason - s.387(a)

[34] The Respondent must have a valid reason for the dismissal of the Applicant, although it need not be the reason given to the Applicant at the time of the dismissal. 48 The reasons should be “sound, defensible and well founded”49 and should not be “capricious, fanciful, spiteful or prejudiced.”50

[35] There are now ample decisions of the Commission that support the proposition that the failure of an employee to meet the requirements of a public health order support a valid reason for dismissal.

[36] Had that been the entirety of the circumstances in the present matter I too would have found that the Respondent had a valid reason for dismissing the Applicant.

[37] However, that is not what occurred in the present matter. The relevant public health order, the Victorian Government Covid-19 Mandatory Vaccinations (Workers) Directions (No. 5), applied to an employer where “a worker is, or may be, scheduled to work outside the worker’s ordinary place of residence on or after the relevant date.”

[38] The very clear evidence in this matter is that Baptcare did not require or schedule any north/west CSS employee to attend in person for work until 24 February 2022.

[39] That is to say, as between when the Applicant had his employment terminated on 10 November 2021 and when CSS employees were required to attend in person for work on 24 February 2022 the Applicant remained ready, willing and able to perform the inherent requirements of his job.

[40] There is no criticism of Baptcare that it, ultimately, required CSS employees to return to the office. That was its managerial prerogative. But until such time as they actually required in person attendance, nothing prevented the Applicant from performing the job that, for the better part of two years, he had been performing from home in any case.

[41] The termination of the Applicant’s employment on 10 November 2021 was premature. There is no reason why Baptcare could not have allowed the Applicant to continue in his employment until such time as it actually required him to return to the office. Had that been on 11 November 2021 I would have dismissed the Applicant’s application for an unfair dismissal remedy. Had it been reasonably within the contemplation of Baptcare that the return to the office was likely to occur at some point close to 10 November 2021, the Respondent would have been able to successfully argue that the Applicant could not perform the inherent requirements of his job. Had Baptcare terminated the employment of the Applicant on 24 February 2022 I would have dismissed the Applicant’s unfair dismissal application.

[42] But that is not what occurred. For three months and 14 days after the employment of the Applicant was terminated he could have continued to perform his work at home just like every other CSS employee.

[43] The same was confirmed by Mr Wilson in the following exchange 51:

[44] Consequently, I find that, as at 10 November 2021, there was not a valid reason for the dismissal.

Notification of the valid reason - s.387(b)

[45] Notification of a valid reason for termination must be given to an employee protected from unfair dismissal before the decision is made, 52 in explicit terms53 and in plain and clear terms.54 In Crozier v Palazzo Corporation Pty Ltd55 a Full Bench of the Australian Industrial Relations Commission dealing with similar provision of the Workplace Relations FW Act 1996 stated the following:

[73] As a matter of logic procedural fairness would require that an employee be notified of a valid reason for their termination before any decision is taken to terminate their employment in order to provide them with an opportunity to respond to the reason identified. Section 170(3)(b) and (c) would have very little (if any) practical effect if it was sufficient to notify employees and give them an opportunity to respond after a decision had been taken to terminate their employment. Much like shutting the stable door after the horse has bolted.” 56

[46] Technically, having found that there was no valid reason for the dismissal it necessarily follows that the Applicant could not have been notified of the valid reason. However, if I am wrong about the validity of the reason, then it is clear from the evidence that the Applicant was notified about why Baptcare was dismissing him.
[47] Consequently, the better view is that, and I so find that, the Applicant was notified of the reason for the dismissal.

Opportunity to respond - s.387(c)

[48] An employee protected from unfair dismissal must be provided with an opportunity to respond to any reason for dismissal relating to the conduct or capacity of the person. This criterion is to be applied in a common sense way to ensure the employee is treated fairly and should not be burdened with formality. 57

[49] The evidence in this matter clearly demonstrates that the process gone through by Baptcare was procedurally fair. To the extent that the Applicant made requests for information from the Respondent those requests were disingenuous. The Applicant had no intention of ever getting vaccinated. At the date of the hearing, the Applicant remained unvaccinated. Before me the Applicant said he did not trust the medical profession or the Government. 58 There is nothing more that Baptcare could have done from a procedural fairness perspective.
[50] I find the Applicant was given an opportunity to respond to the reason for the dismissal.

Unreasonable refusal by the employer to allow a support person - s.387(d)

[51] Where an employee protected from unfair dismissal has requested a support person be present to assist in discussions relating to the dismissal, the employer should not unreasonably refuse that person being present.

[52] The Applicant was a strong advocate on his own behalf. He did not seek to have a support person. Consequently, I find the Respondent did not unreasonably refuse to allow the Applicant to have a support person present at discussions relating to the dismissal.

Warnings regarding unsatisfactory performance - s.387(e)

[53] Where an employee protected from unfair dismissal is dismissed for the reason of unsatisfactory performance, the employer should warn the employer about the unsatisfactory performance before the dismissal. Unsatisfactory performance is more likely to relate to an employee’s capacity than their conduct. 59

[54] The dismissal of the Applicant was not related to his performance. The dismissal related to the Applicant’s capacity to perform his job when Baptcare determined that he could not satisfy the requirements of the relevant public health order. Consequently, warnings about unsatisfactory performance are not a relevant consideration.

Impact of the size of the Respondent on procedures followed - s.387(f) and absence of dedicated human resources management specialist/expertise on procedures followed - s.387(g)

[55] The size of the Respondent’s enterprise may have impacted on the procedures followed by the Respondent in effecting the dismissal.

[56] The absence of dedicated human resource management or expertise in the Respondent’s enterprise may have impacted on the procedures followed by the Respondent in effecting the dismissal.

[57] The purpose of ss.387(f) and (g) is,

Other relevant matters - s.387(h)

[58] Section 387(h) provides the Commission with a broad scope to consider any other matters it considers relevant.

[59] If I am wrong about the fact that the Respondent’s failure to require the Applicant to return to the office prior to 24 February 2022 makes invalid the purported reason for the dismissal, then, in any case, I would have found it relevant to the overall assessment of fairness, under this heading of “other relevant matters”, that, like his vaccinated CSS colleagues, the Applicant could have continued to work through until 24 February 2022.

Conclusion

[60] Having considered each of the matters specified in s.387, the Commission, as presently constituted, is satisfied the dismissal of the Applicant was unreasonable because the evidence before the Respondent on 10 November 2021 did not support a finding that the Applicant could not perform the inherent requirements of his position (because he was not actually being required to attend the office).

[61] Accordingly, I find the Applicant’s dismissal was unfair.

Remedy

[62] Section 390 of the FW Act sets out the circumstances in which I may make an order for reinstatement or compensation:

390 When the FWC may order remedy for unfair dismissal

(1) Subject to subsection (3), the FWC may order a person’s reinstatement, or the payment of compensation to a person, if:

(a) the FWC is satisfied that the person was protected from unfair dismissal (see Division 2) at the time of being dismissed; and

(b) the person has been unfairly dismissed (see Division 3).

(2) The Commission may make the order only if the person has made an application under section 394.

(3) The Commission must not order the payment of compensation to the person unless:

(a) the FWC is satisfied that reinstatement of the person is inappropriate; and

(b) the FWC considers an order for payment of compensation is appropriate in all the circumstances of the case.

[63] I have already dealt with the issues at s.390(1)(a)–(b) above. The Commission, as presently constituted, is satisfied the Applicant was protected from unfair dismissal pursuant to s.382 of the FW Act and the Applicant was dismissed unfairly. Accordingly, the Commission is required to determine whether to order the reinstatement of the Applicant or, in circumstances where reinstatement is inappropriate, an order for compensation if it is satisfied such an order is appropriate in all the circumstances.

Reinstatement

[64] The Applicant seeks reinstatement as the primary remedy. Regardless of the remedy sought by the Applicant, s.390 of the FW Act requires I first determine whether reinstatement is appropriate before I may consider an order for compensation.

[65] The Respondent submits reinstatement would be inappropriate because:

[66] The Applicant remains unvaccinated. The Respondent has, since 24 February 2022, required CSS employees to attend the office. Because the Applicant is unvaccinated he cannot attend the office. Consequently, the Applicant cannot perform the inherent requirements of his position.

[67] The further consequence of his decision to remain unvaccinated (as is his right) is that, in the circumstances the Commission, as presently constituted, is satisfied that I should order reinstatement is inappropriate.

Compensation

[68] Section 390(3)(b) provides the Commission may only issue an order for compensation to the Applicant if it is appropriate in all the circumstances.

[69] Noting the unfairness in the premature dismissal of the Applicant, the Commission, as presently constituted, is satisfied that an order for compensation may be appropriate in all the circumstances of this case after the application of the usual steps used to calculate the same.

[70] Section 392 of the FW Act sets out the circumstances that must be taken into consideration when determining an amount of compensation, the effect of any findings of misconduct on that compensation amount and the upper limit of compensation that may be ordered:

392 Remedy—compensation

(1) An order for the payment of compensation to a person must be an order that the person’s employer at the time of the dismissal pay compensation to the person in lieu of reinstatement.

(2) In determining an amount for the purposes of an order under subsection (1), the FWC must take into account all the circumstances of the case including:

(a) the effect of the order on the viability of the employer’s enterprise; and

(b) the length of the person’s service with the employer; and

(c) the remuneration that the person would have received, or would have been likely to receive, if the person had not been dismissed; and

(d) the efforts of the person (if any) to mitigate the loss suffered by the person because of the dismissal; and

(e) the amount of any remuneration earned by the person from employment or other work during the period between the dismissal and the making of the order for compensation; and

(f) the amount of any income reasonably likely to be so earned by the person during the period between the making of the order for compensation and the actual compensation; and

(g) any other matter that the FWC considers relevant.

(3) If the FWC is satisfied that misconduct of a person contributed to the employer’s decision to dismiss the person, the FWC must reduce the amount it would otherwise order under subsection (1) by an appropriate amount on account of the misconduct.

(4) The amount ordered by the FWC to be paid to a person under subsection (1) must not include a component by way of compensation for shock, distress or humiliation, or other analogous hurt, caused to the person by the manner of the person’s dismissal.

(5) The amount ordered by the FWC to be paid to a person under subsection (1) must not exceed the lesser of:

(a) the amount worked out under subsection (6); and

(b) half the amount of the high income threshold immediately before the dismissal.

Note: subsection 392(5) indexed to $61,650 from 1 July 2012

(6) The amount is the total of the following amounts:

(a) the total amount of remuneration:

(i) received by the person; or

(ii) to which the person was entitled;

(whichever is higher) for any period of employment with the employer during the 26 weeks immediately before the dismissal; and

(b) if the employee was on leave without pay or without full pay while so employed during any part of that period—the amount of remuneration taken to have been received by the employee for the period of leave in accordance with the regulations.”

[71] The method for calculating compensation under s.392 of the FW Act was dealt with by a Full Bench of the Commission in Bowden, G v Ottrey Homes Cobram and District Retirement Villages Inc. T/A Ottrey Lodge 61 (Bowden). In that decision the Full Bench set out the order in which the criteria and other factors should be applied, taking into account authority under the Workplace Relations FW Act 1996 in Sprigg v Paul’s Licensed Festival Supermarket62 and Ellawala v Australian Postal Corporation63. I have adopted the methodology utilised in Bowden in determining the amount of a payment of compensation.

[72] I will now consider each of the criteria in s.392 of the FW Act.

Remuneration that would have been received: s.392(2)(c)

[73] The Applicant’s remuneration with the Respondent was $673.74 per week.

[74] I should now determine the period of time the Applicant would have remained employed by the Respondent, or would have likely remained employed with the Respondent, had they not been dismissed.

[75] I find that, but for the dismissal on 10 November 2022, the Applicant would have continued to be employed until CSS employees were actually required to attend the office (i.e. until 24 February 2022).

[76] Therefore, the Applicant would have continued to be employed by the Respondent for 14 weeks and 6 days had he not been dismissed. The amount the Applicant would have received is therefore $10,000.85

Remuneration earned: s.392(2)(e)

[77] It is necessary to assess the remuneration earned by Applicant since the dismissal. It is as follows:

[78] I find the Applicant has earned $11,352.10 in remuneration for employment during the period since the dismissal. That amount, when compared to what the Applicant would have earned, means that the Applicant has incurred no economic loss. In fact, the Applicant is $1,351.25 better off as a result of the dismissal.

[79] Noting that the Applicant has incurred no economic loss, no further application of the principles in Bowden and Sprigg will assist him in bettering the calculation of compensation to be paid. No compensation is payable. He has had a pyrrhic victory.

[80] I will not order the Respondent to pay any compensation to the Applicant.

Conclusion

[81] The Commission, as presently constituted, is satisfied that the Applicant was protected from unfair dismissal, that the dismissal was unfair, but that no remedy is appropriate.

[82] An order will be issued with this decision.

eal of the Fair Work Commission with member's signature.

COMMISSIONER

Printed by authority of the Commonwealth Government Printer

<PR738349>

Appearances:

Mr Marriot for himself.

Mr Joel Zyngier for the Respondent.

Hearing details:

2022

8 February

By video

 1   Applicant’s Statement of Evidence dated 13 January 2022 (Exhibit 5), at Court Book p 27.

 2   Respondent’s Outline of Submissions dated 28 January 2022 (Exhibit 18), at Court Book p 87.

 3   Ibid.

 4   Witness Statement of Nick Claringbold dated 28 January 2022 (Exhibit 20), at court Book p 106.

 5   Ibid.

 6   Ibid, p 107.

 7   Ibid.

 8   See attachments NC-3 to Witness Statement of Nick Claringbold (Exhibit 20).

 9   Witness Statement of Nick Claringbold dated 28 January 2022 (Exhibit 20), at Court Book p 107.

 10   Ibid.

 11   Witness Statement of Melanie Fisher dated 28 January 2022 (Exhibit 48), at Court Book p 387.

 12   Ibid.

 13   See attachments NC-5 to Witness Statement of Nick Claringbold (Exhibit 20).

 14   See attachments NC-6 to Witness Statement of Nick Claringbold (Exhibit 20).

 15   Transcript PN347.

 16   Applicant’s Statement of Evidence dated 13 January 2022 (Exhibit 5), at Court Book p 27.

 17   Witness Statement of Melanie Fisher dated 28 January 2022 (Exhibit 48), at Court Book p 388

 18   Ibid.

 19   See attachments MF-2 to Witness Statement of Melanie Fisher (Exhibit 48).

 20   Witness Statement of Melanie Fisher dated 28 January 2022 (Exhibit 48), at Court Book p 388.

 21   Ibid.

 22   Applicant’s Statement of Evidence dated 13 January 2022 (Exhibit 5), at Court Book p 27.

 23   Ibid.

 24   Witness Statement of Katiana Velcek dated 28 January 2022 (Exhibit 38), at Court Book p 219.

 25   Applicant’s Statement of Evidence dated 13 January 2022 (Exhibit 5), at Court Book p 27.

 26   Ibid.

 27   Letter Outlining Applicant’s Position on Vaccines dated 18 October 2021 (Exhibit 10, at Court Book p 60.

 28   Transcript PN90.

 29   Witness Statement of Katiana Velcek dated 28 January 2022 (Exhibit 38), at Court Book p 220.

 30   Applicant’s Statement of Evidence dated 13 January 2022 (Exhibit 5), at Court Book p 27.

 31   Witness Statement of Nick Claringbold dated 28 January 2022 (Exhibit 20), at Court Book p 109.

 32   Ibid.

 33   Applicant’s Statement of Evidence dated 13 January 2022 (Exhibit 5), at Court Book p 28.

 34   Witness Statement of Nick Claringbold dated 28 January 2022 (Exhibit 20), at Court Book p 109.

 35   See attachments KV-7 to Witness Statement of Katiana Velcek (Exhibit 38G).

 36   See attachments NC-11 to Witness Statement of Nick Claringbold (Exhibit 31).

 37   See attachments MW-5 to Witness Statement of Michael Wilson (Exhibit 45).

 38   See attachments NC-13 to Witness Statement of Nick Claringbold (Exhibit 33).

 39   See attachments MW-7 to Witness Statement of Michael Wilson (Exhibit 47).

 40   See attachments NC-15 to Witness Statement of Nick Claringbold (Exhibit 35).

 41   See attachments NC-16 to Witness Statement of Nick Claringbold (Exhibit 36).

 42   Witness Statement of Katiana Velcek dated 28 January 2022 (Exhibit 38), at Court Book p 220.

 43   See attachments NC-17 to Witness Statement of Nick Claringbold (Exhibit 37).

 44   See attachments KV-11 to Witness Statement of Katiana Velcek (Exhibit 38K).

 45   Transcript PN851 and PN858.

 46   Sayer v Melsteel [2011] FWAFB 7498.

 47   Applicant’s Outline of Arguments dated 13 January 2022 (Exhibit 4), at Court Book p 23.

 48   Shepherd v Felt & Textiles of Australia Ltd (1931) 45 CLR 359 at 373, 377-378.

 49   Selvachandran v Peterson Plastics Pty Ltd (1995) 62 IR 371, 373.

 50   Id.

 51   Transcript PN647-650.

 52   Chubb Security Australia Pty Ltd v Thomas Print S2679 at [41].

 53   Crozier v Palazzo Corporation Pty Ltd (2000) 98 IR 137, 151.

 54   Previsic v Australian Quarantine Inspection Services Print Q3730.

 55   (2000) 98 IR 137.

 56   Ibid at 151.

 57   RMIT v Asher (2010) 194 IR 1, 14-15.

 58   Transcript PN79-79.

 59   Annetta v Ansett Australia Ltd (2000) 98 IR 233, 237.

 60   Stevens v Epworth Foundation [2022] FWC 593, [32].

 61   [2013] FWCFB 431.

 62   (1998) 88 IR 21.

 63   Print S5109.

 64   It seems likely from the evidence of the Applicant that his new employer breached the relevant Public Health Order by not satisfying itself that the Applicant was vaccinated before permitting him to work outside his ordinary place of residence. Consequently, I decided to refer the conduct of the Applicant's present employer to the General Manager of the Commission. On 30 March 2022 General Manager advised me that he had decided to refer the suspected breach of the Victorian Public Health Orders to Victoria Police.

 65   Transcript PN57.