See Fair Work Act 2009 ss.12 and 596, Fair Work Commission Rules 2013 rule 11–12A
A lawyer is a person who is admitted to the legal profession by a Supreme Court of a state or territory.[1]
A paid agent is a person who charges or receives a fee to represent a person in the matter before the Fair Work Commission.[2]
A lawyer or paid agent must seek the permission of the Commission to represent a person in a matter before the Commission. This includes making an application or submission on another person’s behalf.[3]
Only a Commission member can give permission for a lawyer or paid agent to represent a party.[4] Unless acting under delegation, employees of the Commission, such as conciliators, cannot give or refuse permission for a person to be represented.[5]
Each lawyer or paid agent acting for a person in relation to a matter before the Commission must lodge a notice with the Commission informing it that the lawyer or paid agent acts for the person in the matter.[6]
There are two ways in which a lawyer or paid agent can give notice that they act for a person in relation to a matter before the Commission:
The notice may serve to inform the Commission and other parties that the lawyer or paid agent needs to be copied into correspondence and documents lodged in the matter. It also puts the other parties on notice that costs are being incurred for which the other parties (or their lawyers or paid agents) could become liable if a costs order is made by the Commission.[8]
In broad terms, a lawyer or paid agent acts for a person in relation to a matter before the Commission if they provide their professional services to the person in relation to the matter–for example:
All forms are available on the Forms page of the Commission's website.
Each lawyer or paid agent who ceases to act for a person in relation to a matter before the Commission must lodge a notice with the Commission informing it that the lawyer or paid agent has ceased acting for the person in relation to the matter.[10]
All forms are available on the Forms page of the Commission's website.
The following representatives are not required to seek permission to appear:
In these circumstances a person is not considered to be represented by a lawyer or paid agent.[12]
In circumstances where the person seeking to represent a person or organisation is not a lawyer or paid agent as defined in the Fair Work Act, permission to represent is not required.[13]
A lawyer who provides legal assistance to a person through the Workplace Advice Service is not required to seek permission to appear.[14]
The Workplace Advice Service is a free legal assistance program facilitated by the Commission.
If you are an individual or a small business owner wanting to consult a lawyer on workplace issues involving dismissal, general protections or workplace bullying, the Commission can assess whether or not you may be eligible for the Service.
The Commission’s role is to connect you with lawyers who may be able to help you. These lawyers work at law firms and other legal organisations that are completely independent of the Commission.
A Full Bench of the Commission found that the term ‘representation’ is concerned with more than just advocacy at a hearing. A lawyer can be said to ‘represent’ their client when they engage in a wide range of activities connected with litigation, not just advocacy.[15]
Rule 15 of the Australian Bar Association’s Barristers’ Conduct Rules[16], describes the work of a barrister in the following way:
'15. Barristers’ work consists of:
’15. Barristers’ work consists of:
(a) appearing as an advocate;
(b) preparing to appear as an advocate;
(c) negotiating for a client with an opponent to compromise a case;
(d) representing a client in a mediation or arbitration or other method of alternative dispute resolution;
(e) giving legal advice;
(f) preparing or advising on documents to be used by a client or by others in relation to the client’s case or other affairs;
(g) carrying out work properly incidental to the kinds of work referred to in (a)‐(f); and
(h) such other work as is from time to time commonly carried out by barristers.’
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This work is no different with respect to a solicitor. Outside of legal representation, a paid agent involved in proceedings before the Commission will typically engage in non-legal equivalents of most of the above categories of work, and would be regarded as ‘representing’ their client in doing so.[17]
Section 596(1) and (2) refer to a person being represented ‘in a matter’ before the Commission. The word ‘matter’ describes more than just a hearing, in a legal context it usually describes the whole situation that is brought before a court or tribunal.[18]
Section 596(1) also expressly provides that representation in a matter includes ‘making an application or submission to the FWC on behalf of the person’.[19]
The meaning of represent as used in s.596 of the Fair Work Act and the Rules, is narrower than act for a person. Generally, for an activity that constitutes acting for a person in a matter before the Commission to also constitute representing the person, the activity will need to involve some interaction with the Commission itself – for example:
Participating in a conference or hearing includes:
In any matter before the Commission, a person must not be represented by a lawyer or paid agent in a conference or hearing relating to the matter without the permission of the Commission.[22]
All forms are available on the Forms page of the Commission's website.
If a person proposes to be represented in a matter before the Commission by a lawyer or paid agent participating in a conference or hearing relating to the matter; and the participation requires permission, the person must lodge a notice with the Commission informing the Commission that the person will seek the Commission’s permission for a lawyer or paid agent to participate in the conference or hearing.
All forms are available on the Forms page of the Commission's website.
If a person is not participating in a conference or hearing, a person may be represented by a lawyer or paid agent in the matter without the permission of the Commission.[23]
Each lawyer or paid agent who ceases to represent a person in relation to a matter before the Commission must lodge a notice with the Commission informing it that the lawyer or paid agent has ceased representing the person in relation to the matter.[24]
All forms are available on the Forms page of the Commission's website.
A person may, without the permission of the Commission, be represented in a matter by a lawyer or paid agent participating in a conference or hearing in relation to the following:
A person may also, without the permission of the Commission, be represented in a matter by a lawyer or paid agent participating in a conference conducted by a member of the staff of the Commission, whether or not under delegation, in relation to the following:
However, to avoid doubt, a person participating in a conference before a Commission Member in relation to an application under ss.394 or 789FC of the Fair Work Act cannot represented by a lawyer or paid agent without the permission of the Commission.[27]
The Commission may direct that a person is not to be represented in a matter by a lawyer or paid agent except with the permission of the Commission.[28]
Under rule 12(1)(b) and s.596 of the Fair Work Act, apart from participating in a conference or hearing, a person’s lawyer or paid agent can act for and represent the person without permission, unless the Commission directs otherwise.
For example, unless the Commission directs otherwise, the lawyer or paid agent can:
The Commission can only give permission for a person to be represented by a lawyer or paid agent in a matter before the Commission if:
In granting permission, the Commission will have regard to considerations of efficiency and fairness rather than merely the convenience and preference of the parties.[31]
In practice the Commission is likely to grant permission in formal proceedings, however, where a party raises an objection, the discretion afforded to the Commission will be exercised on the facts and circumstances of the particular case.[32]
The Commission is obliged to perform its functions and exercise its powers in a manner that is ‘fair and just’.[33] In some cases it may not be fair and just for one party to be represented by a lawyer or paid agent when the other is not.[34]
The ‘normal position’ of the Fair Work Act is that ‘a party “in a matter before FWA” must normally appear on his own behalf. That normal position may only be departed from where an application for permission has been made and resolved in accordance with law …’[35]
A party might be required to represent themselves if the Commission is not satisfied permission should be granted for a lawyer or paid agent to appear for a client on the grounds of complexity, effectiveness or fairness.[36]
If a party has not made submissions objecting to representation, it is still the case that representation requires permission of the Commission.[37]
Partial representation may be permitted during examination-in-chief and cross-examination of the party seeking representation[38] or during argument about jurisdictional issues.[39]
Permission to be represented has been granted where the employer’s Human Resources Manager was a witness for the employer. The Commission was satisfied it is reasonable for the employer not to want the Human Resources Manager to conduct the case as well as be a witness.[40]
A significant number of documents and wide ranging issues does not necessarily equate to a matter being complex.[41]
Where a party raises a jurisdictional issue, permission for representation will usually be granted.[42]
Jurisdictional issues by their nature are often complex and may require expertise in case law.[43] Whilst an employer may raise an objection to an application on the basis that a worker was not bullied at work as the alleged behaviour was reasonable management action carried out in a reasonable matter, this is not a jurisdictional objection in the strict sense.[44] However, it may be the case that this does add a level of complexity that means representation would enable the matter to be dealt with more efficiently.[45]
However, even if there is a jurisdictional issue which needs to be resolved, permission may still be refused or limited to specific parts of a hearing.[46]
Where a person would be unable to effectively represent themselves, permission for representation may be granted.[47]
The Commission will generally grant permission for representation where the person is unable to represent themselves in a manner that creates a ‘striking impression’, or which has an ‘impressive’ effect or which is ‘powerful in effect’.[48]
However, what might be of ‘striking impression’ or ‘impressive’ or ‘powerful in effect’ is a matter of assessment by the Commission.[49]
A circumstance where a person may be given permission to be represented is where the person is from a non-English speaking background or has difficulty reading or writing.[50]
Permission may be granted if it would be unfair to refuse permission taking into account the fairness between the parties to the matter.[51]
A circumstance where a person may be given permission to be represented is where one party to the matter is a small business with no human resources staff and the other is represented by a union.[52]
[1] Fair Work Act s.12.
[2] Fair Work Act s.12.
[3] Fair Work Act s.596(1).
[4] Department of Education and Early Childhood Development v A Whole New Approach Pty Ltd [2011] FWA 8040 (Gooley C, 29 November 2011) at para. 67.
[5] ibid.
[6] Fair Work Commission Rules 2013 r 11(1).
[7] Fair Work Commission Practice Note 2/2019: Lawyers and paid agents, 1 August 2019 at para. 17.
[8] Fair Work Commission Practice Note 2/2019: Lawyers and paid agents, 1 August 2019 at para. 16.
[9] Fair Work Commission Practice Note 2/2019: Lawyers and paid agents, 1 August 2019 at para. 13.
[10] Fair Work Commission Rules 2013 r 11(2).
[11] Fair Work Act s.596(4).
[12] Fair Work Act s.596(4).
[13] Cooper v Brisbane Bus Lines Pty Ltd [2011] FWA 1400 (Simpson C, 3 March 2011) at para. 13.
[14] Fair Work Commission Rules 2013 r 11(3).
[15] Fitzgerald v Woolworths Limited [2017] FWCFB 2797 (Hatcher VP, Dean DP, Wilson C, 17 October 2017) at para. 34.
[16] Australian Bar Association’s Barristers’ Conduct Rules cited in Fitzgerald v Woolworths Limited [2017] FWCFB 2797 (Hatcher VP, Dean DP, Wilson C, 17 October 2017) at para. 34.
[17] Fitzgerald v Woolworths Limited [2017] FWCFB 2797 (Hatcher VP, Dean DP, Wilson C, 17 October 2017) at para. 34.
[18] ibid., at para. 36.
[19] ibid., at para. 37.
[20] Fair Work Commission Practice Note 2/2019: Lawyers and paid agents, 1 August 2019 at para. 22.
[21] Fair Work Commission Practice Note 2/2019: Lawyers and paid agents, 1 August 2019 at para. 23.
[22] Fair Work Commission Rules 2013 r 12(1).
[23] Fair Work Commission Rules 2013 r 12(1).
[24] Fair Work Commission Rules 2013 r 11(2).
[25] Fair Work Commission Rules 2013 r 12(2).
[26] Fair Work Commission Rules 2013 r 12(2).
[27] Fair Work Commission Rules 2013 r 12(4).
[28] Fair Work Commission Rules 2013 r 12(3).
[29] Fair Work Commission Practice Note 2/2019: Lawyers and paid agents, 1 August 2019 at para. 26.
[30] Fair Work Act s.596(2).
[31] Explanatory Memorandum to Fair Work Bill 2008 at para. 2296. Also see Lekos v Zoological Parks and Gardens Board T/A Zoos Victoria [2011] FWA 1520 (Lewin C, 18 March 2011) at para. 41.
[32] Rodgers v Hunter Valley Earthmoving Company Pty Ltd [2009] FWA 572 (Harrison C, 9 October 2009) at para. 12.
[33] Fair Work Act s.577(a).
[34] Warrell v Fair Work Australia [2013] FCA 291 (4 April 2013) at para. 27 (Note: Title corrected from Warrell v Walton, Flick J, 10 April 2013).
[35] ibid., at para. 24.
[36] Azzopardi v Serco Sodexo Defence Services Pty Limited [2013] FWC 3405 (Cambridge C, 29 May 2013).
[37] Viavattene v Health Care Australia [2012] FWA 7407 (Booth C, 9 October 2012) at para. 4.
[38] Blair v Kim Bainbridge Legal Service Pty Ltd T/A Garden & Green [2011] FWA 2720 (Gooley C, 10 May 2011) at para. 6.
[39] O'Grady v Royal Flying Doctor Service of Australia (South Eastern Section) [2010] FWA 1143 (Leary DP, 17 February 2010) at para. 31.
[40] Wilcox v Holcim (Australia) Pty Ltd T/A Humes [2016] FWC 2359 (Simpson C, 20 April 2016) at para. 12.
[41] King v Patrick Projects Pty Ltd [2015] FWCFB 2679 (Catanzariti VP, Drake SDP, Riordan C, 4 May 2015) at para 17.
[42] Communications, Electrical, Electronic, Energy, Information, Postal, Plumbing and Allied Services Union of Australia v UGL Resources Pty Limited (Project Aurora) [2012] FWA 2966 (Richards SDP, 10 April 2012) at para. 23.
[43] ibid.
[44] Aly v Commonwealth Back of Australia; Michelle Gentile; Russel Hayman [2015] FWC 3604 (Bissett C, 27 May 2015) at para. 12.
[45] ibid., at para. 16.
[46] See for e.g. Blair v Kim Bainbridge Legal Service Pty Ltd T/A Garden & Green [2011] FWA 2720 (Gooley C, 10 May 2011) at paras 5–6.
[47] Fair Work Act s.596(2)(b)
[48] Communications, Electrical, Electronic, Energy, Information, Postal, Plumbing and Allied Services Union of Australia v UGL Resources Pty Limited (Project Aurora) [2012] FWA 2966 (Richards SDP, 10 April 2012) at para. 16.
[49] Australian Rail, Tram and Bus Industry Union v Rail Corporation New South Wales T/A RailCorp [2012] FWA 9906 (Cambridge C, 22 November 2012) at para. 15.
[50] Fair Work Act, Note (a) to s.596(2).
[51] Fair Work Act s.596(2)(c).
[52] Fair Work Act, Note (b) to s.596(2).