Airservices Australia Award 2000
AP767005 - Airservices Australia Award 2000
23. CLASSIFICATIONS AND WORK LEVEL DESCRIPTIONS
23.1 Administrative Service Officers
23.1.1 Administrative Service Officer Grade 1
23.1.1(a) Employees at this level work under close direction and undertake a combination of keyboard, clerical and other duties. The work initially requires the application of basic office skills and routines such as receiving and dealing initially with clients and members of the public; the straightforward operation of keyboard equipment; filing; photocopying; collating, collecting and distributing; carrying out routine checks by simple comparisons; simple coding; maintaining basic records; mail procedures; obtaining or providing information about straightforward matters and routine user maintenance of office equipment.
23.1.1(b) Keyboard tasks may include the keying of data containing unusual technical terms and/or non-standard complicated tables or diagrams which demand considerable judgement about layout, and the manipulation and interpretation of data before and during entry.
23.1.2 Administrative Service Officer Grade 2
23.1.2(a) Employees at this level usually work under general direction and the work is subject to regular checks. Detailed instruction is not always necessary and there is scope for employees to exercise initiative in applying established work practices and procedures.
23.1.2(b) This level encompasses a range or combination of operational, supervisory and administrative activities which require the application of skills and experience in office work and a general knowledge of the work to be performed.
23.1.2(c) This level may include a supervisory role involving the exercise of basic skills in personnel management and interpersonal communication.
23.1.3 Administrative Service Officer Grade 3
23.1.3(a) Employees at this level usually work under general direction and require relevant experience combined with a broad knowledge of Airservices Australia's functions and activities and a sound knowledge of the major activity performed within the work area. Employees with supervisory responsibilities may undertake some complex operational work and may assist with, or review, the work undertaken by subordinates or team members.
23.1.3(b) Problems faced may be complex yet broadly similar to past problems. Solutions generally can be found in documented precedents, or in rules, regulations, guidelines, procedures and instructions, though these may require some interpretation and application of judgement. There is scope for exercising initiative in the application of established work practices and procedures.
23.1.4 Administrative Service Officer Grade 4
23.1.4(a) Employees at this level usually work under general direction within clear guidelines and established work practices and priorities, in functions which require the application of knowledge, skills and techniques appropriate to the work area.
23.1.4(b) Work at this level requires a sound knowledge of program, activity, policy or service aspects of work performed within a functional element or a number of work areas. The work may cover a range of tasks associated with program, activity or service delivery to clients or other interested parties or administrative support to managers.
23.1.4(c) This is the first level where technical or professional qualifications may be required or desirable.
23.1.5 Administrative Service Officer Grade 5
23.1.5(a) Employees at this level work under general direction in relation to established priorities, task methodology and work practices to achieve results in line with the corporate goals of Airservices Australia.
23.1.5(b) The work may include preparing preliminary papers, drafting complex correspondence for managers, undertaking tasks of a specialist nature, assisting in the preparation of procedural guidelines, providing or interpreting information for clients or other interested parties; exercising specific process responsibilities, and overseeing and co-ordinating the work of subordinate staff.
23.1.6 Administrative Service Officer Grade 6
23.1.6(a) Employees at this level may manage the operations of an organisational element under limited direction. Employees at this level undertake various functions, under a wide range of conditions, to achieve a result in line with the corporate goals of Airservices Australia. Management of a program or activity may be a feature of the work undertaken at this level. Immediate subordinate positions may include staff in technical and professional structures, in which case supervision relates to administrative purposes only. In all other circumstances, supervision may involve the exercising of technical or professional skills or judgement.
23.1.6(b) Position at this level may undertake the preparation of papers; investigate and present information with recommendations for decision by senior officers; draft responses to complex correspondence; undertake tasks of a technical nature; undertake liaison and co-ordinating within and across functions including representing Airservices Australia at meetings, conferences and seminars; oversee and co-ordinate the work of other staff assisting with these tasks.
23.1.7 Senior Officer Grade C
23.1.7(a) Employees occupying positions classified as Grade C typically are senior practitioners, managers or specialists. They undertake a variety of tasks of a complex or specific nature, either individually or as a leader of a team. Direction is provided in terms of a clear statement of overall objectives. The work is usually performed under limited direction as to how results should be achieved. The work includes the formulation of "technical" or policy advice for senior management and may involve provision of advice to senior executives in industry.
23.1.7(b) Employees in the grade would be expected to have wide experience in a field related to the operations of the work area. Specialist positions would require substantial or higher knowledge in a particular professional or technical field and the exercise of independent judgement in the resolution of complex problems or issues.
23.1.8 Senior Officer Grade B
23.1.8(a) Employees occupying positions classified as Grade B are typically managers or specialists. They work under broad direction in terms of objectives, policy and priorities. Programs, projects, assignments or other work to be performed are generally decided by higher level management but they would have authority to decide on how to achieve end results within limits of available resources.
23.1.8(b) Employees with a predominately management role in this grade direct and control an organisational element involving a variety of functions or activities requiring considerable co-ordination. These managers would have responsibility and accountability for the human and financial resources under their control. The management role may require leadership and direction over subordinate staff including supervisors. This would involve, for example, setting standards for and evaluating performance; interpreting policy relevant to the work area; and may involve resolving more complex problems.
23.1.8(c) Employees with a specialist role exercise a high degree of independent judgement in the resolution of complex problems or issues. They are required to provide authoritative policy advice which draws on comprehensive or in-depth knowledge of field. Analyses, designs and interpretation of results of research or investigations represent authoritative and final professional conclusions.
23.1.8(d) Employees within this grade directly contribute to the formulation of agency policies for the work area. They would require an understanding of the wider policy and strategic context. Advice generally has important consequences beyond the immediate work area. Decisions would have direct consequences on the achievement of results for the function or group of activities for which the person is responsible.
23.1.9 Senior Officer Grade A
23.1.9(a) Employees placed in this grade are characterised by:
23.1.9(a)(i) The management of a major function or work area involving a considerable variety of activities, extensive co-ordination, and unusually significant responsibilities for human/financial resources,
23.1.9(a)(ii) Co-ordination of projects involving unusually large numbers of professional staff and accountability for associated human and financial resources,
23.1.9(a)(iii) Responsibility for initiating, planning, and conducting research projects of considerable breadth which contribute significantly to the development of Authority policy or are highly complex in terms of problem-definition and methodology,
23.1.9(a)(iv) For specialists there is a requirement for a high degree of originality and analytical and conceptual skills in the resolution of particularly complex "technical" or policy issues. The work requires expert knowledge in a professional or "technical" field and in most cases a comprehensive knowledge of relevant legislation and policies. In some circumstances, specialists would also have a management and/or co-ordination role. The work requires constant adaptation of existing principles to new and unusual problems and involve frequent changes in policy, program or technological requirements.
23.2 Information Technology Officers
23.2.1 Information Technology Officer Class 1
23.2.1(a) Employees at this level undertake programming under general direction and a variety of information technology work under routine direction. The work at this level involves the application of knowledge of information technology and information technology techniques and requires initiative and judgement.
23.2.1(b) This level includes employees who have relevant tertiary training but little or no practical experience in information technology work. It also includes employees who have significant relevant experience. As employees at this level become more experienced their work will require progressively less review and direction and they would be expected to exercise more individual initiative and judgement.
23.2.2 Information Technology Officer Class 2
23.2.2(a) Employees at this level undertake programming under limited direction or systems analysis, systems design or specialist activities under general direction.
23.2.2(b) Employees at this level are expected to be experienced and capable of performing a wide range of information technology work. The direction received varies according to an individual's experience, as members of a team or as team leaders depending on the size and complexity of projects.
23.2.2(c) Employees at this level are required to be technically competent at systems analysis, system design or specialist activities and are expected to demonstrate originality and resourcefulness. They have sound liaison and communication skills which would be expected to develop with experience at this level. The ability to supervise staff or lead a team may be required.
23.2.2(d) Employees at this level would be expected to set work priorities and develop work procedures and practices.
23.2.3 Senior Information Technology Officer Grade C
23.2.3(a) Employees at this level undertake information technology work requiring considerable originality, independence, initiative and judgement under limited direction.
23.2.3(b) The work at this level includes directing the development, modification and/or maintenance of computer systems and/or providing advice on specialist activities. Employees occupying these positions have wide experience and may be the highest level of reference for information technology specialist advice in an organisation. They are expected to have well developed liaison and communication skills and the capacity to undertake high level investigations.
23.2.3(c) A common role performed is that of a team leader who actively participates in the work of the team. The team leader would manage the team's work, allocate resources and resolve complex technical problems requiring, in some instances, a high degree of knowledge of specialist activities. A specialist at this would provide advice on technical issues and/or provide technical direction which is significant to programs or functions.
23.2.3(d) Decisions taken at this level may have a major impact on the operations of the work area.
23.2.3(e) Employees at this level may be required to represent the organisation on specialist information technology issues.
23.2.4 Senior Information Technology Officer Grade B
23.2.4(a) Employees at this level undertake information technology work which involves a high level of management skill or a high level of specialist activities under broad direction.
23.2.4(b) Employees at this level may co-ordinate the overall development and maintenance of computer systems and computing services exercising a high degree of independence in the formulation of plans, objectives and policies. They may perform very high level specialist activities.
23.2.4(c) Work at this level commonly involves managing a number of teams and management responsibilities would include allocation of resources, formulation of work programs, setting standards and priorities, clarification of policy issues and evaluating results. Specialists at this level would undertake and/or direct investigations in an area of specialist activities and would be expected to make a substantial contribution to the technical aspects of the investigations. The advice on technical issues and technical direction provided by employees at this level would be of major importance to programs and functions.
23.2.4(d) Employees at this level exercise a high degree of independence and judgement in formulating priorities or resolving complex information technology issues and are accountable for outcomes within their area of responsibility and within constraints and objectives agreed with senior management. Decisions taken may have a significant impact on the operations of the work area and elsewhere within the organisation.
23.2.4(e) A high order of liaison and communication skills would be expected of employees at this level. They may be required to represent, and negotiate on behalf of, the organisation on complex information technology issues.
23.2.5 Senior Information Technology Officer Grade A
23.2.5(a) Employees at this level work under broad direction and would be required to:
23.2.5(a)(i) Manage a major information technology function/work area involving activities of considerable variety or complexity, extensive co-ordination and unusually significant responsibilities for human/financial resources, or
23.2.5(a)(ii) Co-ordinate information technology projects involving unusually large number of Information Technology Officers and significant information technology requirements, or
23.2.5(a)(iii) Initiate, plan and conduct information technology projects of considerable breadth which contribute significantly to the development of Airservices Australia policy or require resolution of highly complex information technology issues, or
23.2.5(a)(iv) Undertake particularly complex specialist activities which require expert knowledge of information technology and information technology techniques in a specialised field and a high degree of originality and independent judgement in the constant adaptation of existing information technology principles to new and unusual problems. This work would involve frequent changes in policy, program or technological requirements.
23.2.5(b) Employees at this level would be expected to provide overall direction on information technology and computing services to the organisation and make significant contribution to corporate strategic planning and information technology policies.
23.2.5(c) Employees at this level are expected to demonstrate, in varying degrees:
23.2.5(c)(i) Management skills of a high order together with considerable knowledge of significant aspects of information technology,
23.2.5(c)(ii) "Technical" competencies of the highest level in a field or fields of information technology critical to the organisation requiring a high degree of originality and analytical and conceptual skills in the resolution of highly complex issues, and highly developed liaison and communication skills and the ability to negotiate significant contracts.
23.3.1 Flight Service Officer Structure
Band 5
Flight Service Officer Supervisor, |
Flight Service Centres |
Launceston, Port Hedland, Townsville |
Shift Supervisor, |
Flight Service Centres |
Melbourne, Adelaide, Perth, Brisbane, Sydney, Darwin |
Supervisor at Grade 2
|
Flight Service Stations Central Training College Standards and Training |
Perth, Adelaide, Melbourne, Brisbane, Sydney, Darwin, Port Hedland, Townsville, Launceston |
Flight Service Officer
|
Flight Service Stations Flight Service Centres |
Sydney, Perth, Melbourne, Adelaide, Brisbane, Darwin, Townsville, Launceston, Port Hedland |
Team Leader at Grade 2/3 Instructor |
Flight Service Stations Central Training College |
(major units) |
Band 3
Flight Service Officer
|
all stations | |
Senior FIA |
all stations | |
On-the-job training instructor |
||
Standards and Training Officer at Grade 4/5 stations |
Band 2
Flight Service Officer
|
all stations |
Band 1
Flight Service Officer |
||
Basic FIS/AFIS |
all stations | |
Briefing Officer |
all positions | |
Co-ordinator |
all positions | |
Domestic HF |
all positions | |
International HF |
all positions |
23.4.1 Definitions
23.4.1(a) Trainee Air Traffic Controller is classified as “in training” whilst undertaking an initial training course in the theory of air traffic control procedures and then undergoing on the job training assessment to determine eligibility to hold an air traffic controller licence.
23.4.1(b) An Air Traffic Controller is an employee who has completed initial training and been assessed as competent to be granted an air traffic control licence. Whilst employed as a controller, an employee progresses through a training program designed to achieve Full Performance Controller status within specified time scales. A controller may be employed in one or more of three functional streams Enroute (ENR) control, Tower (TWR) control and Terminal Area (TMA) control.
23.4.1(c) A Full Performance Controller (FPC) is a fully qualified Air Traffic Controller who is capable of performing all the technical functions within a team's area of operations or at a specific location. Teams are formed and utilised to perform a set of defined functions where this is appropriate and cost effective. The requirements for FPC status will be specified for each team or unit. Controllers will have access to FPC training within time scales specified as part of training plans for the organisation.
23.4.1(d) Each team is supervised by a team leader who will maintain FPC proficiency. Team leaders are responsible for the performance of the team including operational standards and the performance and appraisal (assessment) of staff.
23.4.1(e) Composite Rate for Air Traffic Controllers, Full Performance Controllers and Team Leaders when calculating the minimum rate and salary – based allowances for eligible employees, the order in which the composite salary will be constructed is as follows: minimum rate for the classification, plus Simultaneous Operations Allowance (where applicable) plus Complexity Allowance (where applicable) plus relevant shift penalties.
23.4.1(f) On commencement the employee will receive the salary appropriate to a new entrant in the job stream concerned. Once obtaining an initial qualification (rating) in a stream, an air traffic control licence is issued and controllers are then progressed through a training program designed to achieve FPC status within specified timescales. FPC salaries are obtained on achieving FPC status.
23.4.1(g) Controllers, FPC and team leaders are employed in one or more of three functional streams:
23.4.1(h) Streams (e.g. tower and TMA) may be combined in some locations.
23.4.2 Features
Full performance controllers will be required to perform all the technical functions within a teams operational area of responsibility. By streams this will mean:
23.4.2(a) Tower control
23.4.2(a)(i) TOWER is a generic term which includes Aerodrome Control and Surface Movement Control and involves the provision of air traffic control and traffic advisory services in airspace of defined dimensions around an aerodrome and on the surface of an aerodrome. At lower traffic density aerodromes, an approach control service may also be provided.
23.4.2(a)(ii) All or some of the following range of technical functions may be performed:
23.4.2(a)(iii) All full performance controllers will be rated for and capable of performing the full range of technical functions provided from the tower in which they are working.
23.4.2(b) TMA control
23.4.2(b)(i) This involves provision of the technical functions of approach and departures control, traffic advisory services and where established FLOW control to aircraft within a defined airspace around an aerodrome contiguous with that required for the provision of tower control. The service is provided to arriving, departing and transmitting aircraft within the defined area.
23.4.2(b)(ii) All full performance controllers will be rated for and capable of performing the full range of technical functions within the airspace for which they have responsibility. To maintain FPC status, they will obtain FLOW control qualifications within specified timescales.
23.4.2(c) En route control
23.4.2(c)(i) Involves the performance of the full range of air traffic control functions (including co-ordination) in a designated group of en-route sectors not involving approach/departure control from aerodromes. These sectors may include airspace of various classifications and will generally involve groupings of three to six sectors of en-route airspace. These sectors should normally cover a reasonably common geographic area.
23.4.2(c)(ii) All full performance controllers will be rated for and capable of performing the full range of technical functions within the airspace for which the team in which they are working has responsibility.
23.4.2(d) Typical duties for FPC:
NOTE: Controllers who are in a development program to reach FPC status having achieved initial qualifications (rating) and an Air Traffic Control Licence, may perform the above duties for the specific function on which they are qualified (rated).
23.4.2(e) Typical duties of team leaders:
23.4.2(f) Non Team Locations
The following units are a list of smaller units not subject to consideration for the team system of operation:
Port Hedland
Karratha
Alice Springs
Hobart
Launceston
Avalon
Camden
Albury
Wagga
Coffs Habour
Tamworth
Maroochydore
Rockhampton
Mackay
Mt Isa
Hamilton Island
23.5.1 Eligibility requirements
23.5.1(a) Completion of a media cadetship leading to employment as a cadet journalist, public relations or marketing officer, press photographer, film/video director or producer, or creative/graphic art designer,or
23.5.1(b) A degree or diploma or post-graduate diploma with a major in journalism, editing, communications, public relations, marketing, press photography, television/radio production, film/video production, creative graphic art design, of an Australian tertiary institution, or comparable overseas qualification which, in the opinion of the Chief Executive Officer, is appropriate to the duties of the office, or
23.5.1(c) Possession of recognised skills or relevant experience in the fields referred to in 23.5.1(a) and (b), which, in the opinion of Airservices Australia, are appropriate to the duties of the office.
23.5.2 Public Affairs Officer Grade 1
Is a public affairs practitioner who performs normal public affairs work and exercises individual public affairs knowledge, skills, public affairs judgement and initiative in the application of public affairs principles and procedures under the routine public affairs supervision of a higher level PAO.
23.5.3 Public Affairs Officer Grade 2
Is a public affairs practitioner who performs a range of normal public affairs work under general public affairs guidance and may perform novel, complex or critical public affairs work under public affairs supervision or directs public affairs activities in a small office.
23.5.4 Public Affairs Officer Grade 3
23.5.4(a) Is a senior public affairs practitioner who under limited direction, is in charge of a specific public affairs program(s), or
23.5.4(b) Is a public affairs specialist who under limited direction, undertakes particularly complex public affairs work.
23.5.5 Senior Public Affairs Officer Grade 1
23.5.5(a) Is a public affairs director who under broad policy control and direction, directs the information activities of any agency with limited public information programs, or
23.5.5(b) Is an assistant public affairs director who under limited direction undertakes comparable responsibilities in assisting a public affairs director at SPAO Grade 2 in the direction of information activities for an agency, or
23.5.5(c) Is a public affairs specialist who under broad policy control and direction, undertakes particularly complex and novel public affairs work in an agency.
23.5.6 Senior Public Affairs Officer Grade 2
23.5.6(a) Is a public affairs director who under broad policy control and direction, directs information activities of Airservices Australia with large public information programs or public information programs of extensive scope and complexity, or
23.5.6(b) Is a public affairs specialist who under broad policy control and direction, undertakes particularly complex, novel and critical public affairs work in Airservices Australia.
23.6.1 Eligibility Requirements
23.6.1(a) A degree or diploma of an Australian tertiary institution, or a comparable overseas qualification, which, in the opinion of Airservices Australia, is appropriate to the duties of the office, or
23.6.1(b) Eligibility for membership of, or registration by, a professional body which, in the opinion of Airservices Australia, is appropriate to the duties of the office, or
23.6.1(c) Other qualifications, comparable to those referred to in 23.6.1(a) which, in the opinion of Airservices ustralia, are appropriate to the duties of the office.
23.6.2 Professional Officer Class 1
23.6.2(a) Under the professional supervision of higher level professionals as to method of approach and requirements, is a professional practitioner who performs normal professional work and exercises individual knowledge, skills, professional judgement and initiative in the application of professional principles, techniques and methods.
23.6.2(b) This level is the formation phase of a Professional Officer. It includes new graduates generally lacking practical experience in the application of their professional knowledge.
23.6.2(c) The work requires initiative and professional judgement. Since experience is limited, this level is normally expected to apply only established principles, techniques and methods in early post-graduate years. With professional development, it is expected that new techniques and methods will be learnt and applied to more difficult problems.
23.6.2(d) Initially work is subject to professional supervision. As experience is gained, the contribution and the level of professional judgement increases and professional supervision decreases, until a wide range of professional tasks is capable of being performed with little technical direction.
23.6.2(e) When experienced, advice and guidance may be provided to less experienced professional staff. They are not required to provide general professional guidance but may be required to provide general supervision of and/or train technical and other non-professional staff.
23.6.2(f) Staff may be required to develop and apply advanced techniques learnt during the undergraduate course or later, however, decisions to incorporate such new techniques into normal procedures would be taken at a higher level.
23.6.3 Professional Officer Class 2
23.6.3(a) As a professional practitioner performs normal professional work under general professional guidance, and, may perform novel, complex or critical professional work under professional supervision.
23.6.3(b) Staff at this level perform normal professional work of an organisational unit, or of a specialised professional field encompassed by the work of the unit, and accept technical responsibility for these tasks.
23.6.3(c) Staff may also be expected to perform difficult or novel, complex or critical professional work under professional supervision, or normal professional work where they are isolated from immediate professional supervision for example, because of remoteness of the functional work area. Staff at this level are expected to exercise independent professional judgement when required, particularly in recognising and solving problems and managing cases where principles, procedures, techniques and methods require expansion, adaptation or modification.
23.6.3(d) Staff may carry out research under professional supervision and may be expected to contribute to advances in the techniques used.
23.6.3(e) Work at this level may include professional supervision of Professional Officers Class 1 together with general supervision over technical and other personnel. Professionals at this level may also be required to guide professionals class 1 in the methods to be used, policies to be followed and standards to be observed with respect to the professional work performed by the organisational unit.
23.6.3(f) Staff may provide an advisory role up to the level of expertise.
23.6.3(g) Staff are required to understand industry problems if advice on interpretation of regulations or standards is required and to undertake associated liaison tasks.
23.6.4 Senior Professional Officer Grade C
23.6.4(a) Under broad policy control and direction is a senior professional practitioner who performs novel, complex or critical professional work, or performs a limited range of the duties of professional manager or professional specialist with general professional guidance.
23.6.4(b) Employees at this level are expected to have wide experience in their professional field. They perform a variety of tasks of a novel, complex or critical nature, either individually or as a leader or member of a team. Direction is provided in terms of a clear statement of overall objectives with limited direction as to work priorities.
23.6.4(c) The work includes the formation of professional or policy advice for senior management and may involve provision of such advice in other agencies, the private sector and the wider community. Normally there is limited corporate impact at this level as technical advice is often reviewed by higher authority.
23.6.4(d) In some circumstances persons perform the role of team/project leader requiring the co-ordination of the work of a number of professionals and/or other staff. The staff co-ordinated need not be necessarily be in the same discipline as the leader. Employees at this level may oversee the operations of a section comprising professional and/or technical staff engaged in field, laboratory, clinical, production, construction or communication work.
23.6.4(e) At this level the professional may hold supervisory or management responsibilities, but for a small number of Professional Officers only.
23.6.4(f) Where a professional at this level works as a member of a team he/she should have skills and the experience necessary to perform all the tasks undertaken by the team or to have a knowledge and professional judgement to seek and utilise specialist advice when it is required.
23.6.4(g) Staff may provide an advisory role up to the level of expertise.
23.6.4(h) Specialists require substantial or higher knowledge in a particular professional field and the exercise of independent professional judgement to resolve complex problems or issues.
23.6.5 Senior Professional Officer Grade B
23.6.5(a) Under broad policy control and direction is a senior professional practitioner, or a professional manager or a professional specialist.
23.6.5(b) Employees at this level are expected to have extensive experience in their professional field and to perform a range of tasks in the absence of general professional guidance.
23.6.5(c) They work under broad direction in terms of objectives, policies and priorities. Their work has moderate corporate impact. Programs, projects, assignments or other work to be performed are generally decided by higher level management but they have authority to decide on how to achieve end results within limits of available resources. Decisions at this level have direct consequences on the achievement of results for the function of activities for which the person is responsible.
23.6.5(d) Employees at this level contribute directly to the formulation of agency policies for the work area. They require an understanding of the wider policy and strategic context. Technical or professional advice generally has consequences beyond the immediate work area and is normally only reviewed for policy and general approach.
23.6.5(e) A senior professional practitioner at this level operates in the absence of general professional guidance and is expected to apply significant professional judgement in one or more professional disciplines or fields in relation to more novel, complex and critical work. The senior professional practitioner need not necessarily be supported by other professionals.
23.6.5(f) A professional manager at this level leads and directs an organisational element or team of professionals and other staff requiring considerable co-ordination, and is responsible for human, physical and financial resources under the control of the position.
23.6.5(g) The units or teams may compromise professional and other staff engaged in field, laboratory, clinical production, construction or communication work. The management role may require professional leadership and direction over subordinate staff including supervisors. This involves setting standards for and evaluating performance, interpreting policy relevant to the work area, and may involve resolving more complex "technical" or professional problems.
23.6.5(h) Professional specialists at this level exercise a high degree of independent professional judgement in the resolution of more novel, complex and critical problems and issues. They are required to provide authoritative technical or policy advice which draws on in-depth knowledge in a professional.
23.6.6 Senior Professional Officer Grade A and senior Professional Officer Grade A (engineering and related)
23.6.6(a) Under broad policy control and direction is a senior professional practitioner, a senior professional manager or a senior professional specialist.
23.6.6(b) The classification of senior Professional Officer (engineering and related) Grade A is to be used only for positions where the work requires qualifications and experience in one or more of the following occupations: engineering, architecture, naval architecture, project management, quantity surveying, town planning.
23.6.6(c) At the Grade A level Professional Officers, within their area of responsibility, exercise a high degree of independence in the determination of overall strategies, priorities work standards and the application of resources. Judgements made at this level from the basis of advice to senior levels within Airservices Australia and are often critical to the achievement of overall objectives of an Authority program or organisational unit. Work is monitored against broad objectives and has a high corporate impact.
23.6.6(d) A senior professional practitioner at this level operates in accordance with broad policy objectives and is expected to apply unusually significant professional knowledge and professional judgement in one or more disciplines or fields directly relevant to the work area and in relation to most novel, complex or critical work.
23.6.6(e) A senior professional manager at this level leads, directs and co-ordinates a major function or work area in Airservices Australia involving a considerable variety of activities. relative to other senior Professional Officer positions, the senior professional managers at this level have
unusually significant responsibility for the human, physical and financial resources under their control, and the work may also include extensive co-ordination of projects involving unusually large numbers of professional and other staff engaged in field, laboratory, clinical, production, construction or communication work. They direct professional and technical staff working in different fields.
23.6.6(f) Employees at this level may also be responsible for initiating, planning and conducting research projects of considerable breadth which contribute significantly to the development of agency or government policy or are highly complex in terms of problem-definition and methodology.
23.6.6(g) A senior professional specialist at this level is expected to have a depth of knowledge in his/her discipline or field of significance to Airservices Australia. Employees at this level often have a national reputation. There is a requirement for a high degree of originality and analytical and conceptual skills in the resolution of particularly complex "technical" or policy issues. The work requires expert knowledge in a professional or technical field or range of fields and in most cases a comprehensive knowledge of relevant legislation and policies. In some circumstances, specialists also have a management and/or co-ordination role. The work requires constant adaptation of existing principles to new and unusual problems and involves frequent changes in policy, program or technological requirements.
23.7.1 Eligibility Requirements
23.7.1(a) Elibility requirements for a Legal Officer at the tenth increment and below are:
23.7.1(a)(i) Hold a degree in Laws of an Australian tertiary institution, or hold a comparable overseas qualification, or
23.7.1(a)(ii) Be admitted:
23.7.1(b) Elibility requirements for a Legal Officer in the Corporate Solicitors Office at the eleventh increment and above are:
23.7.1(b)(i) Hold a degree in Laws of an Australian tertiary institution, or hold a comparable overseas qualification, and
23.7.1(b)(ii) Be admitted:
23.7.1(c) Elibility requirements for a Legal Officer in the Legislative Drafting Branch at the eleventh increment and above are:
23.7.1(c)(i) Hold a degree in Laws of an Australian tertiary institution, or hold a comparable overseas qualification, and
23.7.1(c)(ii) Be admitted:
23.7.2 Legal Officer (tenth increment and below)
23.7.2(a) With appropriate assistance and supervision:
23.7.3 Legal Officer (eleventh, twelfth and thirteenth increments)
23.7.3(a) Employees at this level undertake a variety of tasks, including routine, novel and some complex tasks, either individually or as a member of a legal team and with minimum assistance. Direction is usually in the form of a general statement of overall objectives.
23.7.3(b) Duties would include:
23.7.4 Legal Officer (fourteenth and fifteenth increments)
23.7.4(a) Employees at this level perform complex and critical legal professional work under the broad policy direction of senior management. They will exercise a high degree of independent legal professional judgement, and apply extensive legal knowledge and skills to the solution of complex and critical legal problems. As required, they may perform less complex and critical tasks.
23.7.4(b) Duties at this level would include:
23.8.1 Definitions
23.8.1(a) Direct supervision
Persons working under direct supervision are usually given a few easily understood instructions. Where appropriate, deadlines and priorities for task completion would also be given.
While the person may be expected to use some judgement in carrying out routine recurring assignments, it is expected that deviations, problems or unfamiliar situations not covered in general instructions would be referred to the supervisor.
The work is normally subject to progress checks, and the final product or results are usually checked.
23.8.1(b) General supervision
Persons working under general supervision would be provided with general instructions usually covering only the broader aspects of the work, or where there are unusual situations which do not have clear precedents. This allows some latitude for staff to select the appropriate method and sequence in completing their tasks or assignments.
The person would normally have a good knowledge and make more involved decisions within the confines of this knowledge.
Tasks and assignments may be subject to progress checks usually to ensure in broad terms, that satisfactory progress is being made. Completed work may be evaluated for suitability and conformity to policy and requirements.
23.8.1(c) Limited supervision
Persons working under limited supervision would be expected to have a broad trade or subject matter knowledge and wide experience. They perform work in accordance with broadly based standing instructions. In a technical sense, the person is fully competent and very experienced requiring little guidance.
23.8.1(d) General direction
Persons working under general direction would normally be given assignments by a supervisor with defined objectives, priorities and deadlines, guidance would be given on any unusual situations. General instructions are provided usually covering only the broader technical aspects of the work. The person would carry out the tasks as assigned and handle any problems and deviations in accordance with instructions, training and previous experience. Some latitude in completing the assignment is available.
The person may be subject to progress checks but where these are made they are usually confined to ensuring that, in broad, satisfactory progress is being made. Completed assignments are usually evaluated for technical soundness, appropriateness and conformity to requirements.
23.8.1(e) Limited direction
Persons working under limited direction are provided with a clear statement of overall objectives and the resources available. In conjunction with their supervisor they decide on projects and assignments to be carried out and set deadlines.
The person is fully competent and very experienced in a technical sense and requires little guidance during the performance of assignments. The person would have authority to plan and carry out assignments, using some latitude in approach to achieve the desired objectives.
Completed work is reviewed only in terms of flexibility, compatibility with other work, or effectiveness in meeting defined objectives.
23.8.1(f) Administrative supervision
Persons working under administrative supervision would normally have the work area defined in terms of broadly stated responsibilities and functions. They are expected to undertake work within this framework and would not usually be told what is to be done. The person would not normally receive technical instruction from their supervisor.
The person has broad framework of trade or subject matter, knowledge and extensive experience. Within this framework, they would be expected to make informed decisions relating to their own work, the work of their area and the supervision of that area.
The person's own performance and overall performance of their area are kept under review through oral and written work reports. Inspection of the work area would infrequent.
23.8.2 Descriptions
23.8.2(a) General Service Officer Level 1
This level will apply to participants in the Australian Traineeship System. Arrangements for the General Service Officer classification have not yet been determined.
23.8.2(b) General Service Officer Level 2
A person at this level works under direct supervision either individually or in a team environment, performs routine manual tasks and/or operates basic equipment requiring little or no previous training or experience and exercises minimal judgement in deciding how tasks are to be performed.
23.8.2(c) General Service Officer Level 3
23.8.2(c)(i) A person at this level works either individually or in a team environment under general supervision, performs a variety of manual tasks and/or operates plant, equipment and vehicles requiring more than a basic level of skill, exercises judgement in deciding how tasks are to be performed and exercises good communication and interpersonal skills where routine client liaison and supervisory responsibilities apply.
23.8.2(c)(ii) This is the first level within some industry streams at which a person may be expected to take charge of staff.
23.8.2(d) General Service Officer Level 4
A person at this level works:
23.8.2(e) General Service Officer Level 5
A person at this level:
23.8.2(f) General Service Officer Level 6
23.8.2(f)(i) A person at this level:
23.8.2(f)(ii) A person in a supervisory role at this level could be expected to exercise initiative and judgement in solving day to day operational problems including:
23.8.2(g) General Service Officer Level 7
23.8.2(g)(i) A person at this level:
23.8.2(g)(ii) A person at this level in a supervisory role could be expected to exercise a high degree of initiative and judgement in solving day to day problems including:
23.8.2(g)(iii) As a specialist make recommendations and/or implement alternative methods of approach to complex operational problems.
23.8.2(h) General Service Officer Level 8
A person at this level:
23.8.2(h)(i) Under limited supervision, either individually or in a team environment, supervises a large group of trades and/or non-trades staff in more than one field employed on a varied range of more complex operational equipment or projects, or
23.8.2(h)(ii) As an advanced engineering tradesperson under limited supervision, performs work beyond the special class tradesperson involving intricate systems and designs, or
23.8.2(h)(iii) Under general supervision, inspects houses and buildings to determine repair and maintenance requirements and estimate the costs of such requirements, or
23.8.2(h)(iv) Under administrative supervision, exercises direct and indirect control over a large group of staff, including subordinate supervisory staff, undertaking a varied range of work within a stream, or under general supervision inspects houses and buildings to determine repair and maintenance requirements and estimate the costs of such requirements.
23.8.2(h)(v) In a supervisory role would be expected to exercise a high degree of initiative, judgement and flexibility in solving complex trade related problems including:
23.8.2(h)(vi) As an inspector carry out inspections of valuable assets and ensure they meet quality standards, approve completed jobs, or
23.8.2(h)(vii) As an advanced engineering tradesperson make recommendations and/or implement alternate methods of approach to complex operational problems using a high level of initiative.
23.8.2(i) General Service Officer Levels 9 and 10
23.8.2(i)(i) Level 9 and 10 are comprised of two sub-grades. Personnel in the lower grade do not incrementally advance to the upper grade. Similarly, personnel on pay points within Level 10 do not incrementally advance within the level.
23.8.2(i)(ii) Personnel have been translated to appropriate levels on an interim basis pending further development of skill level descriptions, training needs and the potential for job redesign.
23.8.2(i)(iii) To determine the appropriate sub grade in Level 9 or paypoint in Level 10 at which new entrants should be placed, reference should be made to the former classifications and their translation into the GSO group.
23.8.2(j) General Service Officer Level 9
23.8.2(j)(i) A person at this level:
23.8.2(j)(ii) A person at this level is expected to exercise a high degree of initiative, independent judgement and leadership in solving complex operational problems.
23.8.2(k) General Service Officer Level 10
23.8.2(k)(i) A person at this level:
23.8.2(k)(ii) A person at this level is expected to demonstrate a high degree of initiative, independent judgement and leadership in the management of complex operational program or business unit.
23.9.1 Definitions
23.9.1(a) Technical Officer work is performed within a variety of environments such as factory, field, office or laboratory. The work of positions in this group involves the application, generally within a framework of established principles, practices and procedures, of technical knowledge to tasks, activities or functions.
23.9.1(b) Task is a specific unit of work, e.g. an act of fault diagnosis, or an act of modifying equipment, or provisions of a cost estimate, or performance of a test, or preparation of an illustration or drawing.
23.9.1(c) Activity is an area of work comprising related tasks, e.g. maintaining or installing a particular class of equipment, or design, testing and verification of a particular piece of equipment or system, or planning, estimating and scheduling the manufacture of a particular component, or assuring the quality of a particular product, or the performance of a series of related tests.
23.9.1(d) Functions is a field of technical work which requires the bringing together of activities of different character, e.g. for the maintenance functions this could include responsibility for different classes of equipment, documentation of procedures, scheduling, safety and training, etc.
23.9.1(e) Role is a single role should be assigned to each position according to that position's primary responsibilities. Roles should not be combined.
23.9.1(f) Technical practitioner is an individual, team member or team leader who, working within a framework of established principles, practices or applies technical knowledge to tasks, activities or functions. A technical practitioner may supervise subordinate staff who may necessarily be in the technical stream and, at the higher levels, lead project teams.
23.9.1(g) Technical specialist is an individual who has an in-depth technical knowledge of, and is recognised as an authority in, a particular technical activity or function. The individual has extended his/her knowledge beyond that required to keep up to date with developments in the relevant field.
23.9.1(h) Original contribution in relation to a technical activity or a significant contribution to an organisation's technical policy is an essential element of this role, continuous development of novel systems, practices or procedures is required. A technical specialist may supervise subordinate staff and lead project teams and work at any one of level 4, or Grade C or Grade B.
23.9.1(i) Technical manager is an individual who is required to have a sound knowledge of relevant technical and management principles, practices and procedures to control and co-ordinate human, physical and financial resources for technical purposes, limited management responsibility with limited corporate impact is a minimum requirement.
23.9.1(j) A technical manager would normally provide technical guidance complementary to the management role. However some subordinates may have superior technical knowledge with respect to individual activities within the manager's responsibility.
23.9.2 Descriptions
23.9.2(a) Technical Officer Level 1
23.9.2(a)(i) As technical practitioners undertake straightforward tasks with close technical guidance.
23.9.2(a)(ii) While there are no prescribed qualifications for entry to this level, it is expected that a person at this level would possess relevant trade or technical knowledge or other relevant skills and who has demonstrated a capacity to undertake technical tasks of a range or type immediately above those expected of the base level tradesperson.
23.9.2(b) Technical Officer Level 2
23.9.2(b)(i) As technical practitioners undertake straightforward tasks with technical guidance.
23.9.2(b)(ii) The individual may exercise limited oversighting of the work of subordinate non-technical staff.
23.9.2(c) Technical Officer Level 3
23.9.2(c)(i) As technical practitioners undertake moderately complex tasks or activities, or a function with limited guidance.
23.9.2(c)(ii) The individual may exercise limited supervision over subordinate staff.
23.9.2(d) Technical Officer Level 4
23.9.2(d)(i) As a technical practitioner:
23.9.2(d)(ii) As a technical specialist undertakes a very complex single activity with limited guidance. The technical specialist at this level may exercise supervision incidental to the specialist thrust.
23.9.2(d)(iii) As a technical manager undertakes work with limited management responsibility and limited corporate impact. The technical manager at this level normally provides technical guidance complementary to the management role.
23.9.2(e) Senior Officer (technical) Grade C
23.9.2(e)(i) As a technical practitioner a very complex function is undertaken within broad guidelines which has moderate corporate impact. The technical practitioner at this level may supervise a large team.
23.9.2(e)(ii) As a technical specialist:
23.9.2(e)(iii) As technical manager undertakes work with moderate management responsibility and which has a moderate corporate impact. The technical manager at this level normally provides technical guidance complementary to the management role.
23.9.2(f) Senior Officer (technical) Grade B
23.9.2(f)(i) As a technical specialist a function is undertaken with technical independence and has a high corporate impact. The technical specialist at this level may exercise supervision incidental to the specialist thrust.
23.9.2(f)(ii) As a technical manager undertakes the work with high management responsibility. The technical manager at this level normally provides technical guidance complementary to the management thrust.
23.10 Airport Firefighters and Airport Fire Officers
23.10.1 Aviation Firefighter (AFF): Operates rescue and firefighting vehicles and equipment and undertakes ground maintenance tasks in the vicinity of the fire station as specified in the second tier wage decision dated 19 April 1988 of the Australian Industrial Relations Commission.
23.10.2 Senior Aviation Firefighter (SAFF): As for AFF plus provision of assistance to the AF01 or 2 in conducting proficiency rating training programmes and in the day to day running of a shift of a RFFS unit, or a portion of such a shift when the rostered AFO Grade 1 or 2 is not immediately available, and supervision of AFF's in the performance of functions away from the fire station. (SAFF is not a separate classification level, it is a local designation, within the AFF classification level).
23.10.3 Aviation Fire Officer (AFO) Grade 1: Takes charge of a shift of a RFFS unit at a category 2-6 airport as Station Officer Grade 1 or takes charge of a portion of a shift of a RFFS unit at a category 7 - 9 airport as shift officer.
23.10.4 Aviation Fire Officer (AFO) Grade 2: Takes responsibility for a RFFS unit at a category 2, 4 or 5 airport as station officer Grade 2 or takes charge of a shift of a RFFS unit at a category 7-9 airport as shift officer.
23.10.5 Aviation Fire Officer (AFO) Grade 3: As divisional officer takes responsibility for a RFFS unit at a category 6-9 airport or instructs at the training centre or assists the Superintendent of the training centre or controls operational training and standardisation in a field office.
23.10.5(a) An employee classified as an Aviation Fire Officer Grade 3 who is required to perform divisional officer duties at a RFFS unit at a category 7 or 8 airport, will be paid an airport category allowance of $1230 per annum in addition to the base salary set out in 20.15 of this award.
23.10.5(b) An employee classified as an Aviation Fire Officer Grade 3 who is required to perform divisional officer duties at a RFFS unit at a category 9 airport, will be paid an airport category allowance of $2563 per annum in addition to the base salary set out in 20.15 of this award.
23.10.5(c) An employee classified as an Aviation Fire Officer Grade 3 who is required to perform divisional officer duties of the divisional officer assisting the superintendent of the rescue and firefighting training centre or the duties of the divisional officer involved in operational training and standardisation in a field office, will be paid a responsibility loading of $1230 per annum in addition to the base salary set out in 20.15 of this award.
23.10.6 Aviation Fire Officer (AFO) Grade 4: As superintendent investigates and advises on current and future operations of the RFFS in headquarters or takes charge of the rescue and firefighting training centre.
23.10.7 Aviation Fire Officer (AFO) Grade 5: Plans and controls the work of the equipment testing and development sub-section or the standardisation and training sub-section in headquarters as Assistant Chief Officer, or assumes total responsibility for RFFS operations within a field office as Assistant General Manager.
23.10.8 Composite Rate-Aviation Fire Fighter and Fire Officers: In addition to the minimum rate in the table above, employees who are rostered to work on shift will be paid a composite rate of 34.85% on the appropriate base salary in lieu of ordinary duty, shift weekend penalty rates and public holiday penalties.
23.10.8(a) The commuted allowance shall be excluded for the purpose of calculating overtime, emergency duty which shall be based on the minimum rate as set out in Table 20.5.A above.
23.10.8(b) For the purposes of the Superannuation Act 1976 and the Long Service Leave (Commonwealth Employees) Act 1976, the commuted allowance shall be taken into account in the same manner as the superseded penalty payments covered by this Award.
