AP797062 - Student Union Employees Core Conditions Award 1997

2.5 DISPUTE SETTLING PROCEDURES

Any dispute or grievance by the employee arising out of the interpretation of this Award, a Job Description or any other working conditions, shall be dealt with in the following manner:

(a) In the first instance, the employee shall raise the grievance with their immediate supervisor. An employee is entitled to seek assistance and representation from the union. The employee will advise the supervisor in writing of the substance of the grievance and the remedy sought.

(b) If, after 7 days, the grievance has not been resolved, the employee can seek that a formal discussion occurs between the employer and the union.

(c) A meeting between the union representative and the employer under step (b) above shall take place not more than 10 working days after notification to the employer of a dispute or a grievance.

(d) If the matter remains unresolved, either party may refer the matter to the Australian Industrial Relations Commission for resolution.