AT794071 - Queensland Local Government Officers' Award 1998 [Transitional]
SCHEDULE A - DIVISION DESCRIPTION
ADMINISTRATION SERVICES STREAM
LEVEL 1
Characteristics of the Level
At the first level of the Administration Services stream, officers work under close direction and undertake routine activities which require the practical application of basic skills and techniques.
General features at this level consist of performing clearly defined activities with outcomes being readily attainable and clearly defined. Officers’ duties at this level will be closely monitored with instruction and assistance being readily available.
Freedom to act is limited by standards and procedures. However, with experience, officers at this level may have sufficient freedom to exercise judgement in the planning of their own work within those confines.
Positions initially at this level will involve officers in extensive on-the-job training including familiarisation with the goals and objectives of the work section.
Officers will be responsible for the timeliness of their work and required to use basic numeracy, written and verbal communication skills.
Supervision of other staff is not a feature at this level.
Requirements of the job
Some or all of the following are needed to perform work at this level:
Skills, Knowledge, Experience, Qualifications and/or Training
Responsibilities
To contribute to the operational objectives of the work area, a position at this level may include some of the following inputs or those of a similar value:
Organisational relationships
Extent of authority
LEVEL 2
Characteristics of the level
At the second level of the Administration Services stream, officers work under regular direction within clearly defined guidelines and undertake a range of clerical activities requiring the application of acquired skills and knowledge.
General features at this level consist of performing functions which are defined by established routines, methods, standards and procedures with limited scope to exercise initiative in applying work practices and procedures. Assistance will be readily available. Officers may be responsible for a minor function and/or may contribute specific knowledge and/or specific skills to the work of the Council. In addition, officers may be required to assist senior officers with specific projects.
Officers will be expected to have an understanding of work procedures relevant to their work area and may provide assistance to lower classified officers concerning established procedures.
In addition, officers at this level may be required to assist in establishing procedures to meet the objectives of a minor function.
Officers will be responsible for managing time, planning and organising their own work and may be required to oversight and/or guide the work of a limited number of lower classified officers.
Officers at this level could be required to resolve minor work procedural issues in the relevant work area within established constraints.
This level is the appointment level for officers who have completed an appropriate certificate and are required to undertake work related to that certificate.
The 4th incremental step of this level is the appointment level for any graduate with a relevant three year Degree who utilise that qualification to undertake professional work within this stream. Graduates will advance to the first step of level 3 after 12 months’ satisfactory service.
Requirements of the job
Some or all of the following are needed to perform work at this level:
Skills, Knowledge, Experience, Qualifications and/or Training
OR entry point for three year Degree/Associate Diploma/appropriate certificate without experience;
OR will have attained through previous appointments or service an equivalent level of expertise and experience to undertake the range of activities required;
OR appropriate on-the-job training and relevant experience.
Responsibilities
To contribute to the operational objectives of the work area, a position at this level may include some of the following inputs or those of a similar value:
Organisational relationships
Extent of authority
LEVEL 3
Characteristics of the level
At the third level of the Administration Services stream, officers work under general direction in the application of procedures, methods and guidelines which are well established. However, graduates initially appointed at this level will be under the direct supervision of a senior officer.
General features of this level involve solving problems of limited difficulty using knowledge, judgement and work organisational skills acquired through qualifications and/or previous work experience. Assistance is available from senior officers. Officers may receive instruction on the broader aspects of the work. In addition, officers may provide assistance to lower classified employees.
Positions at this level allow officers the scope for exercising initiatives in the application of established work procedures.
At this level officers may be required to supervise. Officers with supervisory responsibilities may undertake some complex operational work and may undertake planning and co-ordination of activities within the work area.
Officers will be responsible for managing and planning their own work and that of subordinate staff and may be required to deal with formal disciplinary issues within the work area.
Supervisors should have a basic knowledge of the principles of human resource management and be able to assist subordinate staff with on-the-job training.
Three year Degree holders shall progress to this level after the completion of 12 months’ service at the top of level 2.
This is the appointment level for any graduate with a relevant four year Degree who is required to undertake work within this stream.
Graduates shall advance to the 3rd year incremental step after 12 months’ service on the 1st step of the range and shall progress to the 1st step of level 4 after a further 12 months’ service.
Officers with certificate qualifications relevant to the work area shall be promoted to this level once they have obtained the appropriate certificate and have had relevant satisfactory service and undertake work related to the responsibilities under this level.
Requirements of the job
Some or all of the following are needed to perform work at this level:
Skills, Knowledge, Experience, Qualifications and/or Training
OR entry level for three year Degree plus graduate diploma in the relevant discipline;
OR Associate Diploma with experience;
OR three year Degree plus one year professional experience in the relevant discipline;
OR appropriate certificate with relevant experience;
OR attained through previous appointments, service and/or study an equivalent level of expertise and experience to undertake the range of activities required.
Responsibilities
To contribute to the operational objectives of the work area, a position at this level may include some of the following inputs or those of a similar value:
Organisational relationships
Extent of authority
LEVEL 4
Characteristics of the level
At the fourth level of the Administration Services stream, officers at this level work under general direction in functions that require the application of skills and knowledge appropriate to the work. Guidelines and work procedures are generally established.
General features at this level require the application of knowledge and skills which are gained through qualifications and/or previous experience in the discipline. Officers will be expected to contribute knowledge in establishing procedures in the appropriate work related field. In addition, officers at this level may be required to supervise various functions within a work area or activities of a complex nature.
Positions may involve a range of work functions which could contain a substantial component of supervision or require officers to provide specialist expertise/advice in their relevant discipline.
Work at this level requires a sound knowledge of programme, activity, operational policy or service aspects of the work performed within a function or a number of work areas.
Officers require skills in managing time, setting priorities, planning and organising own work and that of subordinate staff, where supervision is a component of the position, to achieve specific objectives.
Officers will be expected to set outcomes and further develop work methods where general work procedures are not defined.
Graduates will progress to the first incremental step of this level once two years’ service at level 3 are completed and will progress to the 3rd incremental step following an additional year of service.
Requirements of the job
Some or all of the following are needed to perform work at this level:
Skills, Knowledge, Experience, Qualifications and/or Training
OR Associate Diploma with relevant experience;
OR lesser formal qualifications with substantial years of relevant experience;
OR attained through previous appointments, service and/or study an equivalent level of expertise and experience to undertake the range of activities required.
Responsibilities
To contribute to the operational objectives of the work area, a position at this level may include some of the following inputs or those of a similar value:
Organisational relationships
Extent of authority
LEVEL 5
Characteristics of the level
At the fifth level of the Administrative Services stream, officers are subject to general direction from senior officers. Officers undertake a range of functions requiring the application of a high level of knowledge and skills to achieve results in line with departmental and/or Council goals.
Officers adhere to established work practices. However, they may be required to exercise initiative and judgement where practices and direction are not clearly defined.
General features at this level indicate the involvement in establishing sectional/departmental programmes and procedures. Positions will include a range of work functions and may involve the supervision of a section or, in the case of small Councils, a department. Work may span more than one discipline. In addition, officers at this level may be required to assist in the preparation of or prepare the departmental budget. Officers at this level will be required to provide expert advice to lower classified officers. Positions at this level demand the application of knowledge which is gained through qualifications and/or previous experience in the discipline. In addition, officers will be required to set priorities and monitor workflows in their area of responsibility (may include establishing work programmes in small Councils).
Officers are required to set project priorities, plan and organise their own work and that of subordinate staff and establish the most appropriate operational methods for the section/department. In addition, interpersonal skills are required to gain the co-operation of clients and staff.
Officers responsible for projects and/or functions will be required to establish outcomes to achieve departmental/Council goals. Specialists may be required to provide multi-disciplinary advice.
Graduates will progress to the first incremental step of this level on the completion of two years’ service at level 4 and will progress to the 3rd incremental step after a further year of service.
Requirements of the job
Some or all of the following are needed to perform work at this level:
Skills, Knowledge, Experience, Qualifications and/or Training
OR Associate Diploma with substantial experience;
OR less formal qualifications with specialised skills sufficient to perform at this level;
OR attained through previous appointments, service and/or study an equivalent level of experience and expertise to undertake the range of activities required.
Responsibilities
To contribute to the operational objectives of the work area, a position at this level may include some of the following inputs or those of a similar value:
Organisational relationships
Extent of authority
LEVEL 6
Characteristics of the level
At the sixth level of the Administrative Services stream, officers operate under limited direction from senior officer(s) and undertake a range of functions for which operational policies, practices and guidelines may need to be developed.
General features at this level allow officers the scope to influence the operational activities of the section, department and/or Council. Officers at this level will be expected to contribute to the management of the section and/or department, assist/prepare budgets, establish procedures and work practices etc. In addition, officers at this level will be required to provide expert advice to lower classified officers.
Positions at this level will require responsibility for decision making in their particular work area and the provision of expert advice. Officers will be required to provide consultation and assistance relevant to the work section and/or department. Officers will be required to set outcomes for the work area for which they are responsible so as to achieve the objectives of the department and/or Council.
Officers may exercise managerial responsibility for a work area, work independently as specialists or may be a senior member of a single discipline project team or provide specialist support to a range of programmes/activities.
Positions at this level may be identified by impact of activities undertaken or achievement of stated outcomes/objectives for the work area.
Managing time is essential so outcomes can be achieved. A high level of interpersonal skills is required to resolve organisational issues, negotiate contracts, develop and motivate subordinate staff. Understand and implement effective human resource management practices.
Requirements of the job
Some or all of the following are needed to perform work at this level:
Skills, Knowledge, Experience, Qualifications and/or Training
OR Associate Diploma with substantial experience;
OR lesser formal qualifications with a combination of experience, expertise and competence sufficient to perform the duties required at this level.
Responsibilities
To contribute to the operational objectives of the work area, a position at this level may include some of the following inputs or those of a similar value:
(1) provide support to a range of activities or programmes;
(2) control and co-ordinate projects;
(3) contribute to the development of new procedures and methodology;
(4) provide expert/specialist advice/assistance relevant to the discipline;
(5) supervise/manage the operation of a discrete element which is part of a larger office;
(6) supervise on occasions other professional staff within the discipline;
(7) provide consultancy services for a range of activities.
Organisational relationships
Extent of authority
LEVEL 7
Characteristics of the level
At the seventh level of the Administrative Services stream, officers operate under limited direction and exercise managerial responsibility for various functions within the department and/or Council or operate as a specialist, a member of a specialised professional team or independently.
General features at this level require officers’ involvement in establishing operational procedures which impact on activities undertaken and outcomes achieved by Council and/or activities undertaken by sections of the community served by the Council. Officers will also be required to monitor policies and activities within the work area.
Officers are involved in the formation/establishment of programmes, the procedures and work practices within the department and will be required to provide assistance to other officers, sections and/or departments.
Positions at this level will demand responsibility for decision making and the provision of expert advice to other areas of Council. Officers would be expected to undertake the control and co-ordination of a section, department and/or significant work area. Officers require a good understanding of the long term goals of Council.
In addition, positions at this level may be identified by the level of responsibility for decision making, the exercise of judgement and delegated authority and the provision of expert advice.
The management of staff is normally a feature at this level and officers are responsible for a significant work area. Officers are required to set outcomes in relation to their section and/or function and may be required to negotiate matters on behalf of the work area.
Graduates employed with and required to perform duties relevant to their tertiary qualification shall progress to this level once they have completed three years’ satisfactory service at level 6 and undertake work related to the responsibilities under this level.
Requirements of the job
Some or all of the following are needed to perform work at this level:
Skills, Knowledge, Experience, Qualifications and/or Training
OR less formal qualifications with acquisition of considerable skills and extensive relevant experience to an equivalent standard;
OR a combination of experience, expertise and competence sufficient to perform the duties required at this level.
Responsibilities
To contribute to the operational objectives of the work area, a position at this level may include some of the following inputs or those of a similar value;
(1) control and co-ordinate projects within an organisation in accordance with corporate goals;
(2) provides advice on policy matters and contribute to its development;
(3) provides a consultancy service to a wide range of clients;
(4) functions may involve complex professional problem solving.
Organisational relationships
Extent of authority
LEVEL 8
Characteristics of the level
At the eighth level of the Administrative Services stream, officers are subject to broad direction from senior officers and exercise managerial responsibility for a department/Council’s relevant activity. In addition, officers may operate as a senior specialist providing multi-functional advice to either various departments or directly to Council.
General features of this level require the officers’ involvement in the initiation and formulation of extensive projects/programmes which impact on Council’s goals and objectives. Officers are involved in the identification of current and future options and the development of strategies to achieve desired outcomes.
Additional features include providing financial, specialised, technical and professional and/or administrative advice on policy matters within the department and/or Council.
In addition, officers will be required to develop and implement techniques, work practices and procedures in all facets of the work area to achieve corporate goals.
Officers at this level require a high level of proficiency in the application of theoretical or scientific approaches in the search of optimal solutions to new problems and opportunities which may be outside of the original field of specialisation.
Positions at this level will demand responsibility for decision making within the constraints of divisional/corporate policy and require the officer to provide advice and support to other areas of Council. Officers at this level will have significant impact upon Council’s policies and programmes and will be required to provide initiative, the ability to formulate, implement, monitor and evaluate projects and/or programmes.
Positions at this level may be identified by the significant independence of action within the constraints of departmental or corporate policy.
Requirements of the job
Some or all of the following are needed to perform work at this level:
Skills, Knowledge, Experience, Qualifications and/or Training
OR lesser formal qualifications together with the acquisition of considerable skills and extensive and diverse experience relative to an equivalent standard;
OR a combination of experience, expertise and competence sufficient to perform the duties of the position.
Responsibilities
To contribute to the operational objectives of the work area, a position at this level may include some of the following inputs or those of a similar value:
(1) contribute to the development of operational policy;
(2) assess and review the standards and work of other professional personnel/external consultants;
(3) initiate and formulate departmental/Council programmes;
(4) implement Council objectives within corporate goals;
(5) develop and recommend ongoing plans and programmes for department/Council;
(6) provide specialist advice;
(7) ensure the outcome of work of significant scope and/or complexity.
Organisational relationships
Extent of authority
COMMUNITY AND ENVIRONMENTAL SERVICES STREAM
LEVEL 1
Characteristics of the level
At the first level of the Community and Environmental Services stream, officers work under close direction and undertake routine activities which require the practical application of basic skills and techniques.
General features at this level consist of performing clearly defined activities with outcomes being readily attainable and clearly defined. Officers’ duties at this level will be closely monitored with instruction and assistance being readily available.
Freedom to act is limited by standards and procedures. However, with experience, officers at this level may have sufficient freedom to exercise judgement in the planning of their own work within those confines.
Positions initially at this level will involve officers in extensive on-the-job training including familiarisation with the goals and objectives of the work section.
Officers will be responsible for the timeliness of their work and required to use basic numeracy, written and verbal communication skills.
Supervision of other staff is not a feature at this level.
Requirements of the job
Some or all of the following are needed to perform work at this level:
Skills, Knowledge, Experience, Qualifications and/or Training
Responsibilities
To contribute to the operational objectives of the work area, a position at this level may include some of the following inputs or those of a similar value:
Organisational relationships
Extent of authority
LEVEL 2
Characteristics of the level
At the second level of the Community and Environmental Services stream, officers work under regular direction within clearly defined guidelines and undertake a range of activities requiring the application of acquired skills and knowledge. However, graduates initially appointed at the top of this level will be under the direct supervision of a senior officer.
General features at this level consist of performing functions which are defined by established routines, methods, standards and procedures with limited scope to exercise initiative in applying work practices and procedures. Assistance will be readily available. Officers may be responsible for a minor function and/or may contribute specific knowledge and/or specific skills to the work of the Council. In addition, officers may be required to assist senior officers with specific projects.
Officers will be expected to have an understanding of work procedures relevant to their work area and may provide assistance to lower classified officers concerning established procedures. In addition, officers at this level may be required to assist in establishing procedures to meet the objectives of a minor function.
Officers will be responsible for managing time, planning and organising their own work and may be required to oversight and/or guide the work of a limited number of lower classified officers. Officers at this level could be required to resolve minor work procedural issues in the relevant work area within established constraints.
This level is the appointment level for officers who have completed an appropriate certificate and are required to undertake work related to that certificate.
The 4th incremental step of this level is the appointment level for graduates with a relevant three year degree who utilise that qualification to undertake professional work within this stream. Graduates will advance to the first step of level 3 after 12 months’ satisfactory service.
Requirements of the job
Some or all of the following are needed to perform work at this level:
Skills, Knowledge, Experience, Qualifications and/or Training
OR appropriate post-trade certificate relevant to the work area;
OR entry point for three year Degree/Associate Diploma/appropriate certificate without experience;
OR will have attained through previous appointments or service an equivalent level of expertise and experience to undertake the range of activities required;
OR appropriate on-the-job training and relevant experience.
Responsibilities
To contribute to the operational objectives of the work area, a position at this level may include some of the following inputs or those of a similar value:
Organisational relationships
Extent of authority
LEVEL 3
Characteristics of the level
At the third level of the Community and Environmental Services stream, officers work under general direction in the application of procedures, methods and guidelines which are well established. However, graduates initially appointed at this level will be under the direct supervision of a senior officer.
General features of this level involve solving problems of limited difficulty using knowledge, judgement and work organisational skills acquired through qualifications and/or previous work experience. Assistance is available from senior officers. Officers may receive instruction on the broader aspects of the work. In addition, officers may provide assistance to lower classified employees.
Positions at the level allow officers the scope for exercising initiatives in the application of established work procedures.
At this level officers may be required to supervise. Officers with supervisory responsibilities may undertake some complex operational work and may undertake planning and co-ordination of activities within the work area.
Officers will be responsible for managing and planning their own work and that of subordinate staff and may be required to deal with formal disciplinary issues within the work area.
Supervisors should have a basic knowledge of the principles of human resource management and be able to assist subordinate staff with on-the-job training.
Three year Degree holders shall progress to this level after the completion of 12 months’ service at the top of level 2. This is the appointment level for any graduate with a relevant four year Degree who is required to undertake work within this stream.
Graduates shall advance to the 3rd year incremental step after 12 months’ service on the 1st step of range and shall progress to the 1st step of level 4 after a further 12 months’ service.
Officers with certificate qualifications relevant to the work area shall be promoted to this level once they have obtained the appropriate certificate and have had relevant satisfactory service and undertake work related to the responsibilities under this level.
Requirements of the job
Some or all of the following are needed to perform work at this level:
Skills, Knowledge, Experience, Qualifications and/or Training
OR entry level for three year Degree plus graduate diploma in the relevant discipline;
OR Associate Diploma with experience;
OR three year Degree plus one year professional experience in the relevant discipline;
OR appropriate certificate with relevant experience;
OR attained through previous appointments, service and/or study an equivalent level of expertise and experience to undertake the range of activities required.
Responsibilities
To contribute to the operational objectives of the work area, a position at this level may include some of the following inputs or those of a similar value:
(1) undertake some minor phase of a broad or more complex assignment;
(2) provide assistance to senior officers;
(3) perform duties of a specialised nature;
(4) provide a range of library and information services in a small library or in a large library predominantly involved in the provision of a particular library service or function;
(5) plan and co-ordinate elementary community-based projects/programmes;
(6) perform moderately complex functions including social planning, demographic analysis, survey design and analysis.
Organisational relationships
Extent of authority
LEVEL 4
Characteristics of the level
At the fourth level of the Community and Environmental Services stream, officers at this level work under general direction in functions that require the application of skills and knowledge appropriate to the work. Guidelines and work procedures are generally established.
General features at this level require the application of knowledge and skills which are gained through qualifications and/or previous experience in the discipline. Officers will be expected to contribute knowledge in establishing procedures in the appropriate work related field. In addition officers at this level may be required to supervise various functions within a work area or activities of a complex nature.
Positions may involve a range of work functions which could contain a substantial component of supervision or require officers to provide specialist expertise/advice in their relevant discipline.
Work at this level requires a sound knowledge of programme, activity, operational policy or service aspects of the work performed within a function or a number of work areas.
Officers require skills in managing time, setting priorities, planning and organising own work and that of subordinate staff, where supervision is a component of the position, to achieve specific objectives.
Officers will be expected to set outcomes and further develop work methods where general work procedures are not defined.
Officers undertaking Health or Building inspections shall be promoted to this level once they have had the appropriate experience and undertake work related to the responsibilities under this level.
Graduates will progress to the first incremental step of this level once two years’ service at level 3 are completed and will progress to the 3rd incremental step following an additional year of service.
Requirements of the job
Some or all of the following are needed to perform work at this level:
Skills, Knowledge, Experience, Qualifications and/or Training
OR Associate Diploma with relevant experience;
OR lesser formal qualifications with substantial years of relevant experience;
OR attained through previous appointments, service and/or study an equivalent level of expertise and experience to undertake the range of activities required.
Responsibilities
To contribute to the operational objectives of the work area, a position at this level may include some of the following inputs or those of a similar value:
(1) liaise with other professionals at a technical level;
(2) discuss techniques, procedures and/or results with clients on straight forward matters;
(3) lead a team within a discipline related project;
(4) provide a reference, research and/or technical information service including the facility to understand and develop technologically based systems;
(5) carry out a variety of activities in the field of library services requiring initiative and judgement in the selection and application of established principles, techniques and methods;
(6) perform a range of planning functions exercising knowledge of statutory and legal requirements;
(7) provide advice on development applications for land division etc. and general planning procedures and requirements;
(8) assist senior officers with the planning and co-ordination of a community programme of a complex nature.
Organisational relationships
Extent of authority
LEVEL 5
Characteristics of the level
At the fifth level of the Community and Environmental Services stream, officers are subject to general direction from senior officers. Officers undertake a range of functions requiring the application of a high level of knowledge and skills to achieve results in line with departmental and/or Council goals.
Officers adhere to established work practices. However, they may be required to exercise initiative and judgement where practices and direction are not clearly defined.
General features at this level indicate the involvement in establishing sectional/departmental programmes and procedures. Positions will include a range of work functions and may involve the supervision of a section or, in the case of small Councils, a department.
Work may span more than one discipline. In addition, officers at this level may be required to assist in the preparation of or prepare the departmental budget. Officers at this level will be required to provide expert advice to lower classified officers.
Positions at this level demand the application of knowledge which is gained through qualifications and/or previous experience in the discipline. In addition, officers will be required to set priorities and monitor workflows in their area of responsibility (may include establishing work programmes in small Councils).
Officers are required to set project priorities, plan and organise their own work and that of subordinate staff and establish the most appropriate operational methods for the section/department. In addition, interpersonal skills are required to gain the co-operation of clients and staff.
Officers responsible for projects and/or functions will be required to establish outcomes to achieve departmental/Council goals. Specialists may be required to provide multi-disciplinary advice.
Graduates will progress to the first incremental step of this level on the completion of two years’ service at level 4 and will progress to the 3rd incremental step after a further year of service.
Requirements of the job
Some or all of the following are needed to perform work at this level:
Skills, Knowledge, Experience, Qualifications and/or Training
OR Associate Diploma with substantial experience;
OR qualifications in more than one discipline;
OR less formal qualifications with specialised skills sufficient to perform at this level;
OR attained through previous appointments, service and/or study an equivalent level of experience and expertise to undertake the range of activities required.
Responsibilities
To contribute to the operational objectives of the work area, a position at this level may include some of the following inputs or those of a similar value:
(1) under general direction undertake tasks of a specialised and/or detailed nature
(2) provide reports on progress of project activities including recommendations;
(3) exercise professional judgement within prescribed areas which may include supervision of the function;
(4) carry out planning studies for particular projects including aspects of design, formulation of policy, implementation procedures and presentation;
(5) exercise a high level of interpersonal skills in dealing with the public and other organisations;
(6) plan, develop and operate a community service programme of a moderately complex nature.
Organisational relationships
Extent of authority
LEVEL 6
Characteristics of the level
At the sixth level of the Community and Environmental Services stream, officers operate under limited direction from senior officer(s) and undertake a range of functions for which operational policies, practices and guidelines may need to be developed.
General features at this level allow officers the scope to influence the operational activities of the section, department and/or Council. Officers at this level will be expected to contribute to the management of the section and/or department, assist/prepare budgets, establish procedures and work practices etc. In addition, officers at this level will be required to provide expert advice to lower classified officers.
Positions at this level will require responsibility for decision making in their particular work area and the provision of expert advice. Officers will be required to provide consultation and assistance relevant to the work section and/or department. Officers will be required to set outcomes for the work area for which they are responsible so as to achieve the objectives of the department and/or Council.
Officers may exercise managerial responsibility for a work area, work independently as specialists or may be a senior member of a single discipline project team or provide specialist support to a range of programmes/activities.
Positions at this level may be identified by impact of activities undertaken or achievement of stated outcomes/objectives for the work area.
Managing time is essential so outcomes can be achieved. A high level of interpersonal skills is required to resolve organisational issues, negotiate contracts, develop and motivate subordinate staff. Understand and implement effective human resource management practices.
Requirements of the job
Some or all of the following are needed to perform work at this level:
Skills, Knowledge, Experience, Qualifications and/or Training
OR Associate Diploma with substantial experience;
OR lesser formal qualifications with a combination of experience, expertise and competence sufficient to perform the duties required at this level.
Responsibilities
To contribute to the operational objectives of the work area, a position at this level may include some of the following inputs or those of a similar value:
(1) provide support to a range of activities or programmes;
(2) control and co-ordinate projects;
(3) contribute to the development of new procedures and methodology;
(4) provide expert advice/assistance relevant to the discipline;
(5) supervise/manage the operation of a work area;
(6) supervise on occasions other professional staff within the discipline;
(7) provide consultancy services for a range of activities.
Organisational relationships
Extent of authority
LEVEL 7
Characteristics of the level
At the seventh level of the Community and Environmental Services stream, officers operate under limited direction and exercise managerial responsibility for various functions within the department and/or Council or operate as a specialist, a member of a specialised professional team or independently.
General features at this level require officers’ involvement in establishing operational procedures which impact on activities undertaken and outcomes achieved by Council and/or activities undertaken by sections of the community served by the Council. Officers will also be required to monitor policies and activities within the work area.
Officers are involved in the formation/establishment of programmes, the procedures and work practices within the department and will be required to provide assistance to other officers, sections and/or departments.
Positions at this level will demand responsibility for decision making and the provision of expert advice to other areas of Council. Officers would be expected to undertake the control and co-ordination of a section, department and/or significant work area. Officers require a good understanding of the long term goals of Council.
In addition, positions at this level may be identified by the level of responsibility for decision making, the exercise of judgement and delegated authority and the provision of expert advice.
The management of staff is normally a feature at this level and officers are responsible for a significant work area. Officers are required to set outcomes in relation to their section and/or function and may be required to negotiate matters on behalf of the work area.
Degree holders employed with and required to perform duties relevant to their tertiary qualification shall progress to this level once they have completed three years’ satisfactory service at level 6 and undertake work related to the responsibilities under this level.
Requirements of the job
Some or all of the following are needed to perform work at this level:
Skills, Knowledge, Experience, Qualifications and/or Training
OR less formal qualifications with acquisition of considerable skills and extensive relevant experience to an equivalent standard;
OR a combination of experience, expertise and competence sufficient to perform the duties required at this level.
Responsibilities
To contribute to the operational objectives of the work area, a position at this level may include some of the following inputs or those of a similar value:
(1) control and co-ordinate projects within an organisation in accordance with corporate goals;
(2) provide advice on policy matters and contribute to its development;
(3) provide a consultancy service to a wide range of clients;
(4) functions may involve complex professional problem solving.
Organisational relationships
Extent of authority
LEVEL 8
Characteristics of the level
At the eighth level of the Community and Environmental Services stream, officers are subject to broad direction from senior officers and exercise managerial responsibility for a department/Council’s relevant activity. In addition, officers may operate as a senior specialist providing multi-functional advice to either various departments or directly to Council.
General features of this level require the officers’ involvement in the initiation and formulation of extensive projects/programmes which impact on Council’s goals and objectives. Officers are involved in the identification of current and future options and the development of strategies to achieve desired outcomes.
Additional features include providing financial, specialised, technical and professional and/or administrative advice on policy matters within the department and/or Council.
In addition, officers will be required to develop and implement techniques, work practices and procedures in all facets of the work area to achieve corporate goals.
Officers at this level require a high level of proficiency in the application of theoretical or scientific approaches in the search of optimal solutions to new problems and opportunities which may be outside of the original field of specialisation.
Positions at this level will demand responsibility for decision making within the constraints of divisional/corporate policy and require the officer to provide advice and support to other areas of Council. Officers at this level will have significant impact upon Council’s policies and programmes and will be required to provide initiative, the ability to formulate, implement, monitor and evaluate projects and/or programmes.
Positions at this level may be identified by the significant independence of action within the constraints of departmental or corporate policy.
Requirements of the job
Some or all of the following are needed to perform work at this level:
Skills, Knowledge, Experience, Qualifications and/or Training
OR lesser formal qualifications together with the acquisition of considerable skills and extensive and diverse experience relative to an equivalent standard;
OR a combination of experience, expertise and competence sufficient to perform the duties of the position.
Responsibilities
To contribute to the operational objectives of the work area, a position at this level may include some of the following inputs or those of a similar value:
(1) contribute to the development of operational policy;
(2) assess and review the standards and work of other professional personnel/external consultants;
(3) initiate and formulate departmental/Council programmes;
(4) implement Council objectives within corporate goals;
(5) develop and recommend ongoing plans and programmes for department/Council;
(6) ensure the outcome of work of significant scope and/or complexity.
Organisational relationships
Extent of authority
TECHNICAL SERVICES STREAM
LEVEL 1
Characteristics of the level
At the first level of the Technical Services stream, officers work under close direction and undertake routine activities which require the practical application of basic skills and techniques.
General features at this level consist of performing clearly defined activities with outcomes being readily attainable and clearly defined. Officers’ duties at this level will be closely monitored with instruction and assistance being readily available.
Freedom to act is limited by standards and procedures. However, with experience, officers at this level may have sufficient freedom to exercise judgement in the planning of their own work within those confines.
Positions initially at this level will involve officers in extensive on-the-job training including familiarisation with the goals and objectives of the work section.
Officers will be responsible for the timeliness of their work and required to use basic written and verbal communication skills.
Supervision of other staff is not a feature at this level. However, an experienced officer may have technical oversight of a minor works activity.
Requirements of the job
Some or all of the following are needed to perform work at this level:
Skills, Knowledge, Experience, Qualifications and/or Training
Responsibilities
To contribute to the operational objectives of the work area, a position at this level may include some of the following inputs or those of a similar value:
Organisational Relationships
Extent of authority
LEVEL 2
Characteristics of the level
At the second level of the Technical Services stream, officers work under regular direction within clearly defined guidelines and undertake a range of practical operational activities requiring the application of acquired skills and knowledge.
General features at this level consist of performing functions which are defined by established routines, methods, standards and procedures with limited scope to exercise initiative in applying work practices and procedures. Assistance will be readily available. Officers may be responsible for the operational supervision of minor works programmes and/or may contribute specific knowledge and/or specific skills to the work of the Council. In addition, officers may be required to assist senior officers with major projects.
Officers will be expected to have an understanding of work practices and procedures relevant to their work area and may provide assistance to lower classified officers concerning established practices and procedures. In addition, officers at this level may be required to assist in establishing the objectives of the minor works project supervised.
Officers will be responsible for managing time, planning and organising their own work and that of subordinate employees. Supervisors at this level could be required to resolve minor work related issues within the project supervised.
This level may be considered the first level of supervision for minor works programmes/projects.
This level is the entry level for inexperienced officers who have completed an appropriate certificate and are required to undertake work related to that certificate.
The 4th incremental step of this level is the appointment level for graduates with a relevant three year Degree who utilise that qualification to undertake professional work within this stream. Graduates will advance to the first step of level 3 after 12 months’ satisfactory service.
Supervisors may also be appointed to this level if they have suitable experience and/or a post trade certificate. (Officers where possible should be encouraged to complete the appropriate certificate.)
Requirements of the job
Some or all of the following are needed to perform work at this level:
Skills, Knowledge, Experience, Qualifications and/or Training
OR appropriate post-trade certificate relevant to the work area;
OR entry point for three year Degree/Associate Diploma/appropriate certificate without experience;
OR qualifications accepted as both relevant and equivalent;
OR will have attained in previous appointments or service an equivalent level of expertise and experience to undertake the range of activities required;
OR appropriate on-the-job training and relevant experience.
Responsibilities
To contribute to the operational objectives of the work area, a position at this level may include some of the following inputs or those of a similar value:
(1) plan and co-ordinate the activities of employees within a single works function of Council;
(2) supervise the day-to-day operation of a minor works project;
(3) responsible for a minor works project/programme;
(1) apply established practices and procedures in the conduct of a range of technical activities including the fields of construction, engineering, survey and horticulture;
(2) responsible for a minor project.
Organisational relationships
Extent of authority
LEVEL 3
Characteristics of the level
At the third level of the Technical Services stream, officers work under general direction in the application of procedures, methods and guidelines which are well established. However, graduates initially appointed at this level will be under the direct supervision of a senior officer.
General features of this level involve solving problems of limited complexity by using knowledge, judgement and work organisational skills acquired through qualifications and/or previous work experience. Assistance is available from senior officers. Officers may receive instruction on the broader technical aspect of work. In addition, officers may provide assistance to lower classified officers. Officers may be involved in a range of work activities in a specialised area and/or the undertaking of a number of minor works within the total works programme. Positions at this level also allow officers the scope for exercising initiative in the application of established work procedures.
Positions at this level may require the officer to establish goals, objectives and outcomes for their own particular works programme.
Officers will be responsible for managing and planning their own work and that of subordinates. Officers may be required to deal with formal disciplinary issues within the work area.
Supervisors may be required to supervise more than one component of the works programme. They should have a basic knowledge of personnel practices and be able to assist subordinate employees with on-the-job training.
Three year Degree holders shall progress to this level after the completion of 12 months’ service at the top of level 2.
This level is the appointment level for any graduate with a relevant four year Degree who is required to undertake work within this stream. Graduates shall advance to the 3rd year incremental step after 12 months’ service and shall progress to the 1st step of level 4 after a further 12 months’ service.
Officers with certificate qualifications shall be advanced to this level once they have obtained the appropriate qualification and have had relevant satisfactory experience and undertake work related to the responsibilities under this level.
Requirements of the job
Some or all of the following are needed to perform work at this level:
Skills, Knowledge, Experience, Qualifications and/or Training
OR entry level for three year Degree plus graduate diploma in the relevant discipline;
OR Associate Diploma with experience;
OR three year Degree plus one year professional experience in the relevant discipline;
OR appropriate certificate with relevant experience;
OR attained through previous appointments and/or study an equivalent level of expertise and experience to undertake the range of activities required.
Responsibilities
To contribute to the operational objectives of the work area, a position at this level may include some of the following inputs or those of a similar value:
(1) officers may undertake some minor phase of a broad or more complex assignment;
(2) provide assistance to senior officers;
(1) plan and co-ordinate minor works;
(2) exercise responsibility for a number of minor works and determine objectives for the functions under their control;
(1) perform moderately complex functions in various fields including construction, engineering surveying and horticulture;
(2) assist and review work done by subordinate officers;
Organisational relationships
Extent of authority
LEVEL 4
Characteristics of the level
At the fourth level of the Technical Services stream, officers at this level work under general direction in functions that require the application of skills and knowledge appropriate to the work. Guidelines and work practices are generally established.
General features at this level require the application of knowledge and skills which are gained through qualifications and/or previous experience in the discipline. Officers will be expected to contribute knowledge in establishing programmes and/or projects in the appropriate work related field. In addition, officers at this level may be required to supervise projects or a part of the total works programme of a complex nature.
Positions may involve a range of work functions which could contain a substantial component of supervision or require officers to provide specialist expertise/advice in their relevant discipline.
Officers require skills in managing time, setting priorities, planning and organising own work and that of subordinate staff where supervision is a component of the position, to achieve specific objectives.
Officers will be required to set outcomes and further develop work methods where general work practices are not defined.
Graduates will progress to the first incremental step of this level once two years’ service at level 3 is completed and will progress to the 3rd incremental step following an additional year of service.
Requirements of the job
Some or all of the following are needed to perform work at this level:
Skills, Knowledge, Experience, Qualifications and/or Training
OR three year Degree with three years of relevant experience;
OR Associate Diploma with relevant experience;
OR lesser formal qualifications with substantial years of relevant experience;
OR attained through previous appointments, service and/or study an equivalent level of expertise and experience to undertake the range of activities required.
Responsibilities
To contribute to the operational objectives of the work area, a position at this level may include some of the following inputs or those of a similar value:
(1) discuss techniques, procedures and/or results with clients on straight forward matters;
(2) lead a team within a works programme;
(1) exercise responsibility for work groups including the completion of work assignments, standards of work quality and/or compliance with regulations, codes and specifications;
(2) assist senior officers with the establishment of work programmes of a complex nature;
(3) responsible for a part of the works programme budget;
(1) undertake projects which impact on the sections and/or department’s programmes;
(2) carry out a variety of activities in the field of technical operation requiring initiative and judgement in the selection and application of established principles, techniques and methods.
Organisational relationships
Extent of authority
LEVEL 5
Characteristics of the level
At the fifth level of the Technical Services stream, officers are subject to general direction from senior officers. Officers undertake a range of functions requiring the application of a high level of knowledge and skills to achieve results in line with departmental and/or Council goals. Officers adhere to established work practices. However, they may be required to exercise initiative and judgement where practices and directions are not clearly defined.
General features at this level indicate involvement in establishing sectional/departmental work programmes and procedures. Positions will include a range of work functions and may involve the supervision of a section or, in the case of small Councils, a department. Work may span more than one discipline. In addition, officers at this level may be required to assist in the preparation of or prepare the departmental budget. Officers at this level will be required to provide expert advice to lower classified officers.
Positions at this level demand the application of knowledge which is gained through qualifications and/or previous experience in the discipline. In addition, officers will be required to set priorities and monitor workflows in their area of responsibility (may include establishing works programmes in small Councils).
Officers are required to set work programme priorities, plan and organise their own work and that of subordinate staff and establish the most appropriate operational methods for the section/department. In addition, inter-personnel skills are required to gain the co-operation of clients and staff.
Officers responsible for works programmes will be required to establish outcomes to achieve departmental/Council’s goals. Specialists may be required to provide multi-disciplinary advice.
Officers employed with technical qualifications shall progress to this level once they have completed 12 months’ satisfactory service at 4th incremental step of Level 4.
Graduates will progress to the first incremental step of this level on the completion of two years’ service at level 4 and will progress to the 3rd incremental step after a further year of service.
Requirements of the job
Some or all of the following are needed to perform work at this level:
Skills, Knowledge, Experience, Qualifications and/or Training
OR Associate Diploma with substantial experience;
OR qualifications in more than one discipline;
OR lesser formal qualifications with specialised skills sufficient to perform at this level;
OR attainable through previous appointments, service and/or study an equivalent level of experience and expertise to undertake the range of activities required.
Responsibilities
To contribute to the operational objectives of the work area, a position at this level may include some of the following inputs or those of a similar value:
(1) under general direction undertake the tasks of a specialised and/or detailed nature;
(2) exercise professional judgement within prescribed areas;
(3) provide reports on progress of project activities including recommendations;
(1) exercise operational responsibility for works programmes;
(2) exercise judgement and initiative where procedures not clearly defined;
(3) establish work programmes in small Councils;
(1) lead teams on moderately complex technical projects;
(2) exercise significant initiative and judgement in the selection and application of established principles, techniques;
(3) supervise the work of other staff;
(4) provide reports to management and/or recommendations on technical suitability of equipment procedures, processes and results.
Organisational relationships
Extent of authority
LEVEL 6
Characteristics of the level
At the sixth level of the Technical Services stream, officers operate under limited direction from senior officer(s) and undertake a range of functions for which operational policies, practices and guidelines may need to be developed.
General features at this level allow officers the scope to influence the works programme of the section, department and/or Council. Officers at this level will be expected to contribute to the management of the section and/or department, assist/prepare budgets, establishing procedures and work practices etc. In addition, officers at this level will be required to provide expert advice to lower classified officers.
Positions at this level will require responsibility for decision making in their particular work area and the provision of expert advice. Officers will be required to provide consultation and assistance relevant to the work section and/or department. Officers will be required to set outcomes for the work area for which they are responsible so as to achieve the objectives of the department and/or council.
Officers may exercise managerial responsibility for large work programmes, work independently as specialists or may be a senior member of a single discipline project team or provide specialist support to a range of programmes/activities.
Positions at this level may be identified by impact of activities undertaken or achievement of stated outcomes/objectives for the work area.
Managing time is essential so outcomes can be achieved. A high level of inter-personnel skills is required to resolve organisational issues, negotiate contracts, develop and motivate subordinate staff. Implement human resource management practices.
Requirements of the job
Some or all of the following are needed to perform work at this level:
Skills, Knowledge, Experience, Qualifications and/or Training
OR Associate Diploma with substantial experience;
OR lesser formal qualifications with a combination of experience, expertise and competence sufficient to perform the duties required at this level.
Responsibilities
To contribute to the operational objectives of the work area, a position at this level may include some of the following inputs or those of a similar value:
(1) provides support to a range of activities or programmes;
(2) controls and co-ordinates projects;
(3) contributes to the development of new techniques and methodology;
(4) provides expert/specialist advice/assistance relevant to the discipline;
(5) supervises/manages the operation of a discrete element which is part of a larger office;
(6) supervises technical staff and on occasions other professional staff within the discipline;
(7) provides consultancy services for a range of activities;
(1) control and co-ordinate the works programme within budgetary constraints;
(2) supervise large outside workforce and/or contractors;
(3) exercise a degree of autonomy, within budgetary constraints, in establishing works programmes;
(1) undertake duties which involve more than one discipline;
(2) contribute to the development of new techniques and methodology;
(3) provide a consultancy service for a range of activities.
Organisational relationships
Extent of authority
LEVEL 7
Characteristics of the level
At the seventh level of the Technical Services stream, officers operate under limited direction and exercise managerial responsibility for various functions within the department and/or Councils or operate as a specialist, a member of a specialised professional team or independently.
General features at this level require officers’ involvement in establishing operational procedures which impact on activities undertaken and outcomes achieved by Council and/or activities undertaken by sections of the community served by the Council.
Officers are involved in the formation/establishment of a works programme and the procedures and work practices within the department and will be required to provide assistance to other officers, sections and/or departments.
Positions at this level will demand responsibility for decision making and the provision of expert advice to other areas of council. Officers would be expected to undertake the control and co-ordination of a section, department and/or major work initiative. Officers require a good understanding of the long term goals of Council.
In addition, positions at this level may be identified by the level of responsibility for decision making, the exercise of judgement and delegated authority and the provision of expert advice.
The management of staff is normally a feature at this level and officers are responsible for either large works programmes or a section. Officers are required to set outcomes in relation to their section and/or activity and may be required to negotiate matters on behalf of the section or activity.
Graduates employed with and required to perform duties relevant to their tertiary qualification shall progress to this level once they have completed three years’ satisfactory service at level 6 and undertake work related to the responsibilities under this level.
Requirements of the job
Some or all of the following are needed to perform work at this level:
Skills, Knowledge, Experience, Qualifications and/or Training
OR lesser formal qualifications with acquisition of considerable skills and extensive relevant experience to an equivalent standard;
OR a combination of experience, expertise and competence sufficient to perform the duties required at this level.
Responsibilities
To contribute to the operational objectives of the work area, a position at this level may include some of the following inputs or those of a similar value:
(1) controls and co-ordinates programmes within an organisation in accordance with corporate goals;
(2) provides advice on policy matters and contributes to its development;
(3) provides a consultancy service to a wide range of clients;
(4) functions may involve complex professional problem solving;
(1) develop and implement significant works programmes;
(2) review operations to determine their effectiveness;
(1) develop appropriate methodology and apply proven techniques in providing specialised technical services;
(2) exercise significant levels of initiative in the accomplishment of technical objectives.
Organisational relationships
Extent of authority
LEVEL 8
Characteristics of the level
At the eighth level of the Technical Services stream, officers are subject to broad direction from senior officers and exercise managerial responsibility for a department/Councils relevant activity. In addition, officers may operate as a senior specialist providing multi-functional advice to either professional teams or directly to Council.
General features of this level require the officer’s involvement in the initiation and formulation of extensive works programmes which impact on Councils goals and objectives. Officers are involved in the identification of current and future options and the development of strategies to achieve desired outcomes.
Additional features include providing financial, specialised, technical and professional and/or administrative advice on policy matters within the department.
In addition, officers will be required to develop and implement techniques, work practices and procedures in all facets of the work area to achieve corporate goals.
Officers at this level require a high level of proficiency in the application of theoretical or scientific approaches in the search of optimal solutions to new problems and opportunities which may be outside of the original field of specialisation.
Positions at this level will demand responsibility for decision making within the constraints of divisional/corporate policy and require the officer to provide advice and support to other areas of Council. Officers at this level will have significant impact upon Council’s policies and programmes and will be required to provide initiative, the ability to formulate, implement, monitor and evaluate projects and/or programmes.
Positions at this level may be identified by the significant independence of action within the constraints of departmental or corporate policy.
Requirements of the job
Some or all of the following are needed to perform work at this level:
Skills, Knowledge, Experience, Qualifications and/or Training
OR lesser formal qualifications together with the acquisition of considerable skills and extensive and diverse experience relative to an equivalent standard;
OR a combination of experience, expertise and competence sufficient to perform the duties of the position.
Responsibilities
To contribute to the operational objectives of the work area, a position at this level may include some of the following inputs or those of a similar value:
(1) contribute to the development of operational policy;
(2) assess and review the standards and work of other professional personnel/external consultants;
(3) initiate and formulate departmental/council programmes;
(4) implement council objectives within corporate goals;
(5) develop and recommend on-going plans and programmes for department/ Council;
(6) provide specialist advice;
(7) ensure the outcome of work of significant scope and/or complexity;
(1) conduct technical support programmes and sub-programmes within the framework of Council’s operating programme;
(2) offer consultancy service;
(3) on-going evaluation and the development/revision of methodology/techniques and/or the application of a high level of analytical skills in the attainment and satisfying of technical objectives.
Organisational relationships
Extent of Authority
