AT806816CRV - Hairdressing and Beauty Services - Victoria - Award 2001 [Transitional]

PART 3 - COMMUNICATION, CONSULTATION AND DISPUTE RESOLUTION 

9. DISPUTE AVOIDANCE AND SETTLING PROCEDURE

In the event of a grievance/dispute arising in the workplace the procedure to be followed to resolve the matter will be as follows:

9.1 Consultation shall take place within the particular establishment concerned.

9.2 If the problem is unable to be resolved at that level, it may be referred to a union representative or other employee nominated representative, and to the relevant employer body at which level the issue shall be dealt with without delay.

9.3 If the problem remains unresolved, the matter may be referred by either party to the Australian Industrial Relations Commission for resolution.

9.4 While the parties attempt to resolve the matter work will continue as normal unless an employee has a reasonable concern about an imminent risk to his or her health and safety.