AP825433 - Coles Supermarkets Australia Pty Ltd and Bi-Lo Pty Limited Clerical and Administrative Employees Award 2003

14. CLASSIFICATIONS

14.1 Clerical assistant level 1

Means an employee required to perform tasks such as:

• telephone answering;
• receive, sort, open and distribute incoming mail;
• deliver messages;
• prepare and collate documents;
• acquire and apply a limited knowledge of office procedure and requirements.

14.2 Clerical officer level 2

Means an employee required to perform tasks such as:

• operate adding machines and paging systems;
• have knowledge of keyboard and function keys to enter and retrieve data;
• maintain established paper-based on filing/records system;
• acquire and apply a working knowledge of office or sectional operating procedures and requirements;
• sort, process and record original source financial documents.

14.3 Clerical officer level 3

Means an employee required to perform a more extensive range of skills and knowledge at a higher level than in level 2. They are responsible and accountable for their own work. They are required to perform tasks such as:

• operate computerised radio telephone equipment;
• produce documents and correspondence using knowledge of standard formats;
• use spreadsheets/worksheets;
• create, maintain and generate simple reports;
• use one or more software packages to create, format, edit and save text documents;
• apply working knowledge of the organisation's products/services, functions;
• maintain circulation, indexing and filing systems for publications;
• collect and prepare time and wage records.

14.4 Clerical officer level 4

Means an employee required to use a more extensive range of skills and knowledge than in level 3. The tasks required to be performed include:

• format complex documents, including technical data, tables, graphs;
• apply knowledge of intermediate functions to manipulate data and modify fields of information;
• develop new spreadsheets;
• use one or more software packages to apply advanced functions such as text columns, tables;
• organise internal meetings, manage executive appointments;
• provide detailed advice and information on the organisation's products and services;
• create new forms of files and records as required;
• prepare cash payments summaries and banking reports, follow up unpaid accounts by telephone liaison/interview;
• allocate work tasks to individuals, check out work progress and correct errors.

14.5 Administrative officer level 5

Means an employee required to use a more extensive range of skills and knowledge than in level 4. The tasks required to be performed include:

• use a variety of application software packages within a micro/personal computer network;
• use advanced spreadsheet functions;
• apply knowledge of desktop publishing to integrate complex documents;
• answer executive correspondence from verbal or rough handwritten instructions;
• apply detailed knowledge of industry in which the organisation operates;
• develop, plan and implement new paper based/manual filing records systems for the enterprise;
• prepare end of period adjustments and transfers;
• coordinate work flow within a section or unit.

14.6 Administrative officer level 6

Means an employee who performs duties using a more extensive range of skills and knowledge. The tasks required to be performed include:

• apply knowledge of the organisation's objectives and performance and apply specialist knowledge;
• plan and organise work priorities of a unit or section;
• reschedule workloads as necessary;
• administer travel expenses, allowances and Company transport;
• arrange conferences and external meetings including venues, agendas, documentation, catering and accommodation.

14.7 Appendix 1 - Clerical and Administrative Employees (Victoria) Award 1999 Classification Structure, contains detailed classification outlines.