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Paid agents options paper and consultation schedule released

07 Mar 2024

The Paid Agents Working Group have released the Paid Agents and the Fair Work Commission Options Paper for consultation.

We encourage and invite submissions from all interested parties by 21 March 2024.

The Commission announced the establishment of the working group on 30 January 2024. The working group will identify and guide the implementation of ways we can make sure that all paid agents appearing before the Commission:

  • conduct themselves in an ethical and honest manner
  • act in the best interests of the people they represent, and
  • generally operate in accordance with standards that are broadly consistent with what would be expected of a lawyer in the same circumstances.

The working group will consult with representatives who are regularly involved in individual dispute cases before the Commission, as well as with law societies, peak bodies, and other interested parties.

The consultation will be conducted transparently and with the needs of our users in mind.

Read the Paid Agents and the Fair Work Commission Options Paper (pdf)


We encourage interested parties to use the Paid Agents consultation online form to provide submissions. You can also send submissions by email to

Submissions in response to the options paper are due by 11:59pm AEST on Thursday, 21 March 2024.

We will publish submissions on the Paid Agents consultation page on Monday 25 March 2024. Private or personal information will be deidentified or removed.

Consultation sessions

In-person consultation sessions on the options paper will be conducted in Brisbane, Sydney and Melbourne. Other locations may be considered on request.

BrisbaneTuesday 2 April 202410:00am
SydneyWednesday 3 April 202410:00am
MelbourneWednesday 10 April 202410:00am

Interested parties who wish to participate in consultation sessions must respond to by Wednesday, 27 March 5:00pm AEST.

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