Fair Work Commission

Introduction

The Fair Work Commission is committed to making this website accessible to all Australians, including:

• people with a disability
• people with English language difficulties
• people with technical constraints such as low speed internet connections.

We will review the usability and accessibility of the Fair Work Commission website in line with Australian Government agency compliance requirements and through user feedback. Comments on the accessibility of this website are welcome and can be sent by email to enquiries@fwc.gov.au.

If you are having difficulty reading or viewing the information on this website and you do not have someone you can ask for help, please contact your local Commission office.

We can arrange, on request, for information to be made available to you in a different, more accessible format.

Help for non-English speakers

If you need an interpreter

If you need an interpreter, call TIS on 131 450. 

Tell the operator:

• your language 
• our name: the Fair Work Commission
• our phone number: 1300 799 675

We are open Monday to Friday, 9.00 am to 5.00 pm.

The service is the cost of a local call.

If you have received a letter from the Commission, please have it with you when you call. 

Resources in other languages

We have translated resources in other languages including Arabic, Chinese (simplified and traditional), Greek, Indonesian, Spanish and Vietnamese.

Hearing, sight or speech impaired

If you have a hearing, sight or speech impairment, you can contact the National Relay Telephone service for help in contacting us.

• Speak and listen users (speech-to-speech) can call 1300 555 727.
• TTY (teletypwriter) users can call 133 677.
• Visit the National Relay Service website to make an internet relay call.

The operator will place the call to the Fair Work Commission and translate the call. The Fair Work Commission can answer your call Monday to Friday, 9.00 am to 5.00 pm.

You can find the number for your local Fair Work Commission office on the Commission offices page.

Downloading documents

If you're having trouble downloading a Word document, it may be because you have an old version of the program.

Try opening the document and using File, Save As to save it into the format that your program uses.

If this doesn't work please email us at enquiries@fwc.gov.au, let us know which document you need and we will email you a copy you can use.

Microsoft Office 2007 compatibility

Many downloadable documents on this website appear in Microsoft Office 2007 format only. These documents can be identified by an 'x' in the file extension. For example, Word documents: .docx, Excel workbooks: xlsx. The format of these documents is generally smaller in size and less likely to become corrupted.

A free compatibility pack to allow people with Office XP or Office 2003 to open, edit and save these types of files is available from Microsoft's download centre.

Compatibility

Mobile devices

This website uses a responsive design which changes the page layout and size to suit the device being used to view it.

This means the site is fully accessible by desktops, laptops, tablets and smart phones, but the layout will look different on each one.

Browsers

The Commission’s website is best viewed on modern web browsers that support the W3C web standard.

The latest versions of these can be downloaded from the sites below:

• Apple Safari
• Google Chrome
• Microsoft Internet Explorer
• Mozilla Firefox