Operations

The President of the Fair Work Commission is responsible for overseeing the work of the tribunal and its Members.

The President is Justice Adam Hatcher.

See Members & case allocations for more information about how the work of the tribunal is managed.

The General Manager is a statutory appointee who assists the President of the Fair Work Commission and oversees the administration of Commission staff. He is assisted by an Executive team.

The General Manager is Murray Furlong.

• Executive Director, Dispute Resolution and Support Services Branch: Chloë Eaton
• Executive Director, Labour Standards Support Branch: Joelle Leggett
• Executive Director, Tribunal Support Branch: Jennifer Anderson (acting)
• Executive Director, Registered Organisations Services Branch: Chris Enright
• Executive Director, Legal, Performance and Engagement Branch: Zoe Bright (acting)
• Executive Director, Enabling Services Branch: Jack Lambalk

The Dispute Resolution and Support Services Branch is responsible for:

• responding to telephone, written and face-to-face enquiries at our public counters
• processing applications and preparing files
• filing fees and refunds for unfair dismissal, general protections, bullying and some sexual harassment cases
• case managing applications involving job loss, bullying, sexual harassment and right to disconnect, and
• conciliation of applications involving dismissal.

The Executive Director of the Branch is Chloë Eaton. She can be contacted by emailing chloe.eaton@fwc.gov.au.

The Labour Standards Support Branch is responsible for:

• providing project and case management support for our functions relating to modern awards, minimum wages, equal remuneration, minimum standards orders and road transport contractual chain orders, and
• providing specialist research about those functions to support Expert Panels, Full Benches and other Commission processes. Specialist research includes both internal and externally published workplace relations and economic research and analysis.

The Executive Director of the Branch is Joelle Leggett. She can be contacted by emailing joelle.leggett@fwc.gov.au.

The Tribunal Support Branch is responsible for:

• providing administrative support to the Members of the Commission
• performing analysis of enterprise agreements
• providing triage and support for bargaining-related matters
• case management of bargaining-related applications, and
• providing support for our Collaborative Approaches Program.

The Executive Director of the Branch is Jennifer Anderson. She can be contacted by emailing jennifer.anderson@fwc.gov.au.

The Registered Organisations Services Branch is responsible for:

• managing registration of organisations
• rules of registered organisations
• right of entry permits
• ensuring that organisations meet their obligations for financial reporting and other lodgments
• arranging for elections for organisations, in conjunction with the Australian Electoral Commission
• investigating disclosures about registered organisations, their branches, officers and employees, and  
• providing education, assistance and advice to ensure compliance.

The Executive Director of the Branch is Chris Enright. He can be contacted by emailing chris.enright@fwc.gov.au.

The Legal, Performance and Engagement Branch is responsible for:

• media, communications and stakeholder engagement
• legal services, and
• performance and reporting.

The Executive Director of the Branch is Zoe Bright. She can be contacted by emailing zoe.bright@fwc.gov.au.

The Enabling Services Branch is responsible for:

• governance reporting
• information and communications technology, including maintaining our internal case management system
• human resources
• financial management, resources and payroll
• specialist workplace relations library, and
• recordkeeping obligations.

The Executive Director of the Branch is Jack Lambalk. He can be contacted by emailing jack.lambalk@fwc.gov.au.