Operations

The President of the Fair Work Commission is responsible for overseeing the work of the tribunal and its Members.

The President is Justice Adam Hatcher.

See Members & case allocations for more information about how the work of the tribunal is managed.

The General Manager is a statutory appointee who assists the President of the Fair Work Commission and oversees the administration of Commission staff. They are assisted by an Executive team.

The General Manager is Murray Furlong.

• Executive Director, Client Services Delivery Branch: Ailsa Carruthers
• Executive Director, Communications, Legal and Organisations: Patrick McCarthy
• Executive Director, Enabling Services: Jack Lambalk
• Executive Director, Tribunal Support Branch:  Joelle Leggett

The Client Services Delivery Branch is responsible for:

• managing our public counters, application processing and file preparation
• filing fees and refunds for unfair dismissal matters
• general enquiries
• processing and conciliation of dismissal applications
• processing and conciliation of bullying applications, and
• producing internal case management reports.

The Executive Director of the Client Services Delivery Branch is Ailsa Carruthers. She can be contacted by emailing ailsa.carruthers@fwc.gov.au.

The Communications, Legal and Organisations Branch is responsible for the Commission's:

• media and communications
• legal requirements
• publication of legal documents, such as decisions and orders, and
• registered organisations.

The Executive Director of the Communications, Legal and Organisations Branch is Patrick McCarthy. He can be contacted by emailing patrick.mccarthy@fwc.gov.au.

The Enabling Services Branch is responsible for the Commission's:

• governance reporting
• information and communications technology, including maintaining our internal case management system
• human resources
• financial management, resources and payroll
• specialist workplace relations library, and
• recordkeeping obligations.

The Executive Director of the Enabling Services Branch is Jack Lambalk. He can be contacted by emailing jack.lambalk@fwc.gov.au.

The Tribunal Support Branch:

• provides administrative support to the Members of the Commission
• undertakes specialist workplace relations and economic research for Commission Members
• manages large statutory reviews and complex cases
• performs analysis of enterprise agreements.

The Executive Director of the Tribunal Support Branch is Joelle Leggett. She can be contacted by emailing joelle.leggett@fwc.gov.au.