Understand how we process general protections cases not involving dismissal.
The steps on this page set out the usual process we follow for this type of case. Some cases are different. We will tell you if we're going to follow a different process for your case.
We will contact the employee within 3 days of receiving the application.
We aim to resolve most cases in 16 weeks.
Help with the process
We can give you information to help you know what usually happens at each step, and how long it might take. You can contact us if you have questions.
We can give you information about our processes, but we can't give you legal advice.
Legal help may be available for employers and employees, including free legal advice for eligible people and small businesses. You can choose to ask a lawyer or agent for help, or you can represent yourself.