Every award has a clause that sets out a step by step process for dealing with disputes about how the award is applied. This is known as a dispute resolution procedure.
If you have a dispute with your employer, or your employee, about how an entitlement in an award applies to you, read the dispute resolution clause carefully. You will need to follow the steps set out in the dispute resolution procedure before you can consider applying to the Fair Work Commission for help to resolve the dispute.
If the dispute settling procedure mentions the Fair Work Commission, you will be able to apply to us for help to resolve the dispute.
To make an application you will need to fill in a Form F10 – Application for the Commission to deal with a dispute in accordance with a dispute settlement procedure (Word).
Go to the Lodge an application page of our website and apply to the Commission for help resolving a dispute.
For information on which award applies to you (award coverage), or if you believe you are not receiving an entitlement under an award that covers your employment, go to the Fair Work Ombudsman's website.
The Fair Work Commission cannot help you determine which award applies to you, or how to use or interpret an award. For guidance on these matters, go to the Awards page, on the Fair Work Ombudsman's website or seek legal advice.