Information and resources for small business employers accessing our services.
We are the national independent workplace relations tribunal and registered organisations regulator. As a small business, the most common reason you will come us is to respond to a claim made against you by a current or former employee. Our role is to help you to resolve the dispute.
We are independent and do not take sides. We regularly deal with disputes between employers and employees that happen in the workplace. When people apply to us to deal with issues, they start a legal process. If your business is named in an application, we will contact you. It is important you respond.
We know this can be hard but we are here to help. Our staff can explain our processes and direct you to information and forms on our website. We will work with you and the other party to agree on a solution. If the issue cannot be resolved, a Commission Member may decide the outcome of the case. This decision is legally binding. See about us to learn more about our role.
Assistance for small business
Understand how we can support you and where to find help if we can't.
What is a ‘small business’?
The law defines a small business as having fewer than 15 employees.
Types of workplace disputes
Understand the different types of disputes you can be involved in.
Respond to a claim against a business
It is important to respond and tell us your side.
Dismissal rules for small business owners
Understand what a fair dismissal process looks like.